daniela ocampo's 1-star review

DO
daniela ocampo
★☆☆☆☆ · November 15, 2025 · Verified · via google

I had set up a date that I felt pressured to get but I got it and was waiting for a big payment to come in was told as long as I let them Know I could change it I both texted and emailed to have my date changed received notification it was acknowledged yet was still charged and when I asked why was never given a reason in fact no one got back to me until I said I wanted a refund and even then got a call back trying to get me to stay with them. I said no refund me and it took them 3 days to process my return which in then is still going to take 3-5 business days to be returned to me. They charged me without my approval and then have been holding my money days after I asked for it to be returned. Terrible company do not recommend.

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