TC
We were so excited to discover Reminder Media. The customer service at the beginning of our contract was so hands on and amazing. Now, trying to get it touch with them is terrible. This week they called our brokerage trying to sell them a subscription and use our name to do so… all while we are awaiting a return email or call from them about our own account. Any communication would be great. We absolutely love the products, but I cannot deal with the customer service. The fact they continue to debit our account without communicating about our needs and sell more subscriptions using our recommendation is extremely disappointing.