Worst customer service. Received an invoice for a Magazine I never approved. Called right away and the rep was only concerned in repeating that I was wrong and they were right. I did not receive any proof of the magazine, not before or even after they had charged me without my authorization, no one never helped me with the issues I was having, I said I would skip this edition, but they printed without my authorization, and worst, charged me for it. I lost money, and my clients are receiving content I did not approve, even though there was plenty of time to cancel the printing and the magazines were 2 weeks from being sent out. No one cared about keeping me as a client and solving my issue. Also, there is a one time payment for the marketing team that is suppose to help you setting everything up the way you like, that never happened, they just kept calling, pushing on the dates, they are only interested in selling more magazines. Don't work with this company, save your money and time. These companies are supposed to help to alleviate our stress with marketing but they only added more, who would ever want that?
Desiree Ely's 1-star review
DE
ROI mentioned: lost money, clients receiving unapproved content