David Garrison's 1-star review

If I could give them less than 1 star I would. I signed up for a trial for ReminderMedia when I was with Keller Williams. I left Keller Williams in November of last year. When I noticed that ReminderMedia was still sending out magazines with Keller Williams contact information on it, I sent them an email notifying them that I was no longer with Keller Williams and needed to stop the service. I did speak to a service representative and she said I was under contract for 5 more mailings. She did say that I could put a pause on the service until I was ready to start up again. I agreed. Unfortunately the magazines kept being sent out and I kept being charged. I reached out multiple times by email for them to stop the magazines and put my account on pause or cancel it. I am now moving out of state and going to be doing something else for a while and decided I had to talk to someone on the phone. The gentlemen I spoke to said that he cancelled my account and would refund this months charge. I asked about the charges that I was previously charged for magazines I did not want and that had the incorrect contact info on them. He said that there was nothing he could do. ReminderMedia received multiple communications in writing that there was a problem, but they refused to put a pause on the service unless they spoke to me on the phone. I have been overwhelmingly busy with family issues, work issues, and life in general, and it is beyond frustrating that they cannot do anything through written communication that clearly stated that there was a problem. I would never recommend ReminderMedia as a mode of marketing. If they can get away with charging you for services you do not need or want, they will, and will simply state that they cannot go back and refund money for services rendered.