My experience with ReminderMedia has been one of the most frustrating and disappointing experiences I have had with any company. Despite requesting cancellation of services on multiple occasions, ReminderMedia continued charging our accounts as if those requests were never made. We made it clear that we wanted services terminated, yet the billing continued—resulting in multiple unauthorized charges that we ultimately had to dispute with our bank. At this point, the issue is no longer about a simple billing mistake. It is about a company’s apparent unwillingness—or refusal—to honor customer cancellation requests. What makes this even more troubling is that after reading other Google reviews, I discovered that our situation appears to follow a very familiar pattern: customers report being trapped in recurring billing cycles, struggling to cancel, and continuing to be charged long after they have asked for services to stop. That is deeply concerning. A reputable company makes cancellation straightforward and transparent. A reputable company does not force customers to involve their bank to stop charges. A reputable company does not continue billing after repeated requests to cancel. The fact that we had to dispute charges through our financial institution speaks volumes. I find ReminderMedia’s business practices highly questionable. At best, their billing system is grossly negligent. At worst, these tactics feel intentionally designed to make cancellation difficult while continuing to extract money from customers. Either way, the outcome is the same: customers lose trust, time, money, and peace of mind. If you choose to do business with ReminderMedia, monitor every charge closely, document every communication, and keep records of every cancellation request—because you may need them. I cannot recommend this company and would strongly warn others to proceed with extreme caution.
Reviews about Billing And Cancellation
1 review · Average 1.00 stars