Reviews about Client Retention

Excellent magazine for my clients to enjoy

Bot is useless, but connection to actual service representative was great.

I spoke with Summer via chat. She was very polite and was able to answer all of my questions. She helped resolve my issues and was able to set me up to receive automated emails so that I wont have to call someone each time in the future.

Reminder Media provides great service and a quality product. Their advisors are very responsive and good to work with. Special Thanks to Advisor - Ryan Acosta.

There was an issue with making an update to my magazine using their online platform, so their online help did it for me. I appreciate that kind of service.

Always friendly and helpful.

Great end product but the magazine approval process is a nightmare. Harassing phone calls, excessive emails. It’s could be much simpler. Agents should just have a magazine and they don’t ship until approved. But instead the system is setup for shipping without approval and harassment. I think the stories within the magazine should be interchangeable also. Not just the recipes. I know you can do custom layouts but I’m saying it would be great to have a simple plug in content for articles also. Anyways. Good overall product but customer service and approval process is lacking.

These guys are the real deal! They care about their customers and will go above and beyond to make you feel confident about doing business with them. Yusra and Zeenat (and also Tawhil) have been extremely helpful with my team! Thank you all so much! Looking forward to many more issues....magazine issues that is ;)

Reminder Media has been a great resource for staying in touch with clients, family and friends. We are grateful for our business however it leaves little time to connect with all the people we would like to. This company provides many ways to do this including the magazine we like to send out. Easy to use and very helpful staff and support.

My clients love the magazine! Some of them keep it on display on their coffee table..it definitely keeps me top of mind and they call to thank me.

Summer Shabin is a ROCK STAR!!! Very efficient and professional. Highly recommend. GREAT customer service.

I have been using Reminder Media for quite some time now for many different parts of my business. I love the magazines that they have for us and so do my clients! If I have questions I always have great service!

Exceptional products, great content and excellent customer service!

I called to tweak my magazine publishing schedule. It took less than a minute and I was given enough info in that time to make a decision. Thanks

My experience with the customer support was excellent! I am happy with my results. I have been sending this magazine to my clients and as a tool for farming my neighborhood. The feedback has been wonderful!

Kyra did a great job communicating and seemed highly skilled to help me get started. She was able to answer all of my questions to my satisfaction.

Wonderful customer service

If I could give Jeremy White more than 5 stars, I would—he’s a solid 15 out of 10! Jeremy goes above and beyond in every way, and his level of professionalism and genuine care for clients is unmatched. From start to finish, he makes the entire process seamless, and his attention to detail, patience, and follow-through are second to none. Jeremy doesn’t just provide customer service—he sets the gold standard for it. He deserves major recognition and every customer service award out there. Working with him is truly a privilege, and I cannot recommend him highly enough. ReminderMedia is lucky to have someone like Jeremy on their team!

Reminder Media is a great way to stay top of mind with your customers and clients. The magazine is top-notch, which makes me look good to my clients, and the customer service is outstanding. I've never had an issue that hasn't been answered and resolved within an hour or two at most, and customer service always goes above and beyond! Very happy with this company.

Excellent organization! Great products and an even better support team.

Their response to my application was swift and communicative.

Very professional in every thing they do for their clients. Provide great support. Always available to help. Yusra and I worked together today to resolve an issue with my social media and she didn't give up until it was resolved. Appreciate her work ethics.

Great customer service and very professional quality product. i have been using their service for the past 3 years.

I had a question about my magazine recipients and my question was answered and corrected quickly.

I spoke with Jennifer yesterday and she was very pleasant and knowledgeable. She made sure I understood every step of the process and how to save for future mailings. I believe I'm confident enough to move forward without help, but if needed I can call Jennifer.

I have been sending magazines to my clients through Reminder Media for years, and they love them! The constant connection has been very helpful for client retention. I recently started using their digital edition and social media articles, and I am very happy with the results. My favorite part of working with them is how accessible and helpful their cusotmer service department is. Thank you for helping me build my real estate business!

Reminder Media is great. This is our first year using Reminder Media and they have great customer service.

Always so very helpful with any questions I may have!

I love Reminder Media social and print magazines! They are high quality with vibrant pictures, great articles and recipes! My clients love them!

Great way to add value for your clients with beautiful custom magazines

Summer was great . . . I truly appreciate that the help is there at Reminder Media, when it is needed.....

Summer's customer service is prompt and courteous,

A little bit of confusion when it came to initiating my first mailing but once it went out and I got over the sticker shock the responses I have gotten from clients is HUGE! Beautiful product, lots of ways to customize, really good articles.

Absolutely, love working with Reminder Media. Any time in need help with anything I always get a well qualified customer service person. They take away the stress and make the process easy.

Summer was amazing! Professional and patient! Thank you!

I am a new client of ReminderMedia and have had only the best experience with the sales and support staff. They are friendly, knowledgeable, and professional.

Clients enjoy the magazine and I enjoy the support staff.

Fantastic Company and Product! My business partners and I truly enjoyed working with Susan, Wajeeha and Summer! Great, friendly communication and always available to answer our questions. Highly recommend!

Summer was extremely helpful!

Excellent service and the magazine is totally awesome! My clients love getting every issue. 👍🏻👍🏻👍🏻👍🏻👍🏻

Khan was very helpful and knowledgeable. Took care of my problem promptly and efficiently. Highly satisfied

Exceptional Customer Service

Great for keeping in touch with clients. Awesome and very responsive support team.

Excellent support and follow up! Khan Bilal did a great job helping me with what we needed!

Amazing product & Customer Service! 10 Stars!!!

I love having Reminder Media as a resource for staying top of mind with my clients. They offer a beautiful product; are very easy to work with; extremely helpful and kind. The product can be edited or set to auto pilot. I've used both methods, depending on how busy I am, and it works perfectly both ways. Highly recommend!

GR8 Service and program. My client love receiving the magazines.

I've been a client of Reminder Media for years and love their products, service, and support. The magazines that we send to our clients are high quality and are alwasy filled with appropriate material that is fun to read and great to keep out on the coffee table. They have a great support that answers quickly and can actually help you! Appreciate their service!

Alex was fabulous to work with! She helped me make the changes needed that I wasn't sure how to do. Thank you!

Great support