Reviews about Client Retention

I’ve been using Reminder Media magazine for over 20 years and my clients love every single one of them. The automated marketing is also wonderful. Leaves me time to do other things.

Summer was excellent to work with and fixed my issues very quickly!! Reminder Media is wonderful to work with!!! Thanks!!!

Very good Customer Care. They answered all my questions.

Andrea was friendly, patient and thorough. I felt like she was really listening to my questions and answers. I would highly recommend working with her as your partner at ReminderMedia.

Summer was friendly, efficient and made the needed changes quickly. Easy to communicate and a great product!

Malik Kashif is always helpful and he cares about his customers I like to work with him

Love working with reminder Media, always get my ROI and the support is sooo helpful and attentive!!!

I have used Reminder Media for a few years now and not only do my clients love their magazines, the company has been extremely helpful with addressing and adjusting to my needs. I appreciate their flexibility.

Great customer service. Answered my questions quickly and clearly!

Always get superior service.

LOVE THIS COMPANY and all they do for my real estate business!

Quick to answer questions and find solutions.

Such an easy way to keep my face in front of long term clients. Really happy with the quality of the articles and the service behind the magazine.

Our team loves Reminder Media! Easy to use and customer service is so great!

The team is responsive to answering my request. Very helpful through phone & text.

NEVER AGAIN lol. I purchased magazines from this company and I tried cancelling months ago. They told me they would stop charging me but then they continued to charge me and ignore my issues. I had to talk to my credit card company. Then they started upselling me and calling me almost everyday trying to get me to buy more from them. Horrible customer service. Do not recommend.

Always responsive and results oriented!

Mahnoor, was exceptional and goes way above and beyond to accommodate. She is simply the best.

Shoutout to Malik from Reminder Media’s customer service team. He’s fantastic! Not only is he professional and knowledgeable, but he’s also so patient and genuinely kind. Every time I’ve needed help, Malik has gone above and beyond to make sure everything is taken care of. He raises the bar for customer service, he is outstanding and his efforts never go unnoticed!

Amazing customer service, and exceptional quality magazine that my clients love to get! Highly recommend!

I LOVE ReminderMedia. I have used their magazines for years and my clients love them. I added the digital marketing and love that too. Customer Service is top notch as well! Summer has been so helpful and eager to assist with my edits. 🥰

Samantha provided great customer service and resolved my issue better than could be expected!!

Remindermedia is a great company with so many different strategies for client touch points. So many of my listings have been from people who I send my Remindermedia magazine to. It has been the single best investment I have made in my real estate business!! The staff at the company are super responsive at returning phone calls and emails and they are always available when I need help to create original ads upon my request.

Imman is very responsive, helpful and kind. I appreciate her assistance.

I am blown away by the customer service as a new client! Yusra went above and beyond to work with me. Her knowledge and pleasant disposition made the experience so rewarding. I learned an incredible amount of information about the services provided and how it will grow my business. Yusra is a gem! She provided 10 out of 10 service!! Thank you~

Great customer service!

I've been a customer for many years. Not only is the magazine interesting and beautiful quality , but my clients love receiving it

Amina was over the top wonderful, pleasant and accommodating. I could not have been more pleased by her ability to answer my questions and solve problems in a timely manner!

Summer Shaban was awesome to speak with. She answered all my questions and solved my problems. Her follow up was 5 star! Thank you Summer!!

Shakay was a great help today with setting things right on our account. Thank you Shakay!!!

I've been a ReminderMedia client for many years. I love their products and how responsive they are.

Great products and customer service!

Reminder Media has been extremely accommodating with their customer service support team and my clients love the quality of the Lifestyle magazine!

Gabbi was very thorough despite a fast paced session. She addressed all of concerns, present & future.

ReminderMedia has been amazing! Wajeeha is always there with kindness and support, making it so much easier to streamline my business.

If I could give 0 I would. Awful customer service. I have been texting to get my account canceled for months and no one there can seem to comprehend or figure that out

Andrea was Amazing today. She made is so easy to get set up. I am looking forward to using everything Reminder Media has to offer.

Summer did an awesome job helping me with my next magazine order.

Reminder Media always responds quickly and helps solve the situations that come up now and then. Very helpful!

ReminderMedia is a beautiful publication that my clients look forward to receiving.

Michael is the best! He always makes sure all things are taken care of and my end product is exactly how it should be! I enjoy working with him I can always count on him!

Reminder Media customer service is amazing. Helps stay in touch with my clients. Must try

My client's look forward to their magazines and this is a great way for me to stay in front of them with quality content!

Imaan was brief, helpful and open to questions. My kind of customer service rep!!

Thank you Wajeeha! You did an amazing job helping me!!

I have been using Reminder Media for about eight years. I am very happy with their products and customer service. If you are thinking about giving them a try, you should. You will not be disappointed.

I was having a difficult time trying to upload photos to your system this time. Ronecea very helpful and very patient in helping me work through this as well as uploading some last-minute changes to my database. Her help was indispensable.

great online assistance by Summer Shaban!

It is good ideal to Keep your name on top of your client mind Service is good as well

Alex is an individual who demonstrates exceptional patience and persistence in all interactions. She takes the time to listen carefully, ensuring that others feel heard and understood. This thoughtful approach allows Alex to address concerns thoroughly and with respect. Equally impressive is Alex’s commitment to follow-up. She consistently ensures that tasks, conversations, and commitments are completed in a timely and professional manner. Whether it is revisiting a discussion, providing updates, or ensuring that details are not overlooked, Alex reliably follows through, creating trust and confidence among colleagues and clients alike. Overall, Alex’s combination of patience and diligent follow-up makes him/her highly dependable, approachable, and effective in achieving results while maintaining positive and professional relationships.