Reviews about Client Retention

I was having some issues and contacted Customer Support via chat and the Representative was great and very supportive. The issue was resolved on first contact resolution.

Eeman was kind and knowledgeable. She listened to my concerns and gave me great solutions! Thank you! That's the value I bring to my clients, too!

I really like ReminderMedia. Everyone there is very helpful and knowledgeable. I am especially grateful for Imaan who is there to guide me and to answer all my questions with the most upbeat and professional persona. Remindermedia has a wide variety of tools and products to help you stay connected to the people in your sphere and to acquire new clients.

Love working with Reminder Media. They're friendly, helpful, and make the process easy. I strongly recommend!

Antonio, my assigned rep, is not only responsive to my questions, but he is good natured, informative and humorous! Which when you're on the 'learning curve' side is invaluable!

I am constantly trying to find ways to stay connected with my clients and it takes so much time. The ReminderMedia platform made this so simple and has really been a time saver for me - I love the content, the choices for automation and edits that can be made and the mailout as well as digital media that is made available!

Reminder media has allowed me to stay in contact with past, current and future clients on a personal level. I am able to edit and personalize the magazine to my character which is awesome and made simple.

They have a decent product but they dont do what they say. They sent duplicate magazines to at least 20 people and still charged me for those. Even though i told them no fewer than 5 times before they mailed them to remove them!!! On top of that be WARNED!! After your 1st purchase even though you specifically say that you're not going to buy anymore.....they KEEP TAKING MONEY out of YOUR BANK!!!!!!!

I always get help right away if I ever need something changed or I have a question!

Every rep actually cares when I have a question. Their products are top-notch. Emails and calls are always returned. Our recipients rave about the magazines and postcards. So good.

Yusra has been very helpful in teaching me how to navigate the product and how to maximize the potential of remindermedia . Great product and service.

Kyra Glaser is my contact in ReminderMedia. I am so fortunate that she has decided to be working with me. She has a calm personality, very experienced at what she does and makes me feel like I am her only client. She schedules regular appointments so we can stay ahead of issues and is forth coming with great ideas to expand my business. I have worked with other persons in her position in other companies, but none compare to her. She is a major factor in me continuing to work with ReminderMedia.

This was the best interaction that I have had with Linta Naveed was great and prompt! Provided excellent service

I really enjoy working with Reminder Media! Customer service is also GREAT!

ReminderMedia provides exceptional service and clear deadlines. Each time I have contacted customer service about changes I'd like to make, they are responsive, detail oriented, and proactively solution oriented.

Reminder Media is amazing and does everything with excellence. Quality shows up in everything they have done for me for several years now.

I've been using ReminderMedia for years and their service has always been outstanding. The magazines are beautifully designed and consistently impress my clients. Sending them bi-monthly helps me stay top of mind—and my clients genuinely love receiving them. Excellent product and even better customer service!

Fast, easy and amazing internet support. The "Chat Bot" got me to a live person within seconds and the minor issue was taken care of.

Very Helpful, prompt and very nice to work with.

We love ReminderMedia and Michael makes us love it even more! Michael made many suggestions and worked extremely hard to make our Issue the very best it could be. He is extremely patient and kind. We look forward to working with him again on future Issues.

Reminder Media has a high quality product, and my clients constantly compliment me on the content and variety. However, the deciding factor for me is my account executive, Imaan! We have been working together for 1.5 years, ever since she had to hand hold me through my very first issue. Imaan is professional, dedicated, knowledgeable and trustworthy. She knows what works for me, and what doesn't. I believe the word is intuitive. Without Imaan, no matter how good the product, I would take my business elsewhere. She is why my experience is stress free and enjoyable. I couldn't, nor wouldn't, do it without her!

Always willing to help and generally get back to you with a solution quickly.

Super helpful and easy to work with.

I can’t say enough great things about Greg Islam over at Reminder Media! As a realtor and fairly new customer, I truly appreciate how patient, thorough, and helpful he was in guiding me through the process. Greg took the time to answer all of my questions and made sure I felt confident using the platform. He assisted me with setting up my beautiful digital magazine and even helped with my email contact inputs. His professionalism and support made the entire experience seamless. Highly recommend working with Greg if you’re looking for someone who genuinely cares and goes the extra mile!

Danny and Mark were amazing. They helped walk me through everything including how to get my clients out of my phone and upload it into the database and help me schedule all my social media posts and how to get clients and lead magnets and landing pages. Absolutely amazing experience looking forward to more.

ReminderMedia has exceeded my expectation. They have a very good quality product, very professional staff and exceptional customer service. I highly recommend them.

Customer Support is wonderful, no delays if you need to get to a live representative plus the magazines are the best quality....A customer for over 10 years

Been providing my clients with ReminderMedia mags for a few years now. The customer service is always spot on! Highly recommend!

I'm delighted with the Service I have received so far. Derek has been simply amazing; he is very kind, patient, and always willing to go the extra mile.

Great to work with! Great response time to questions

Problem with a magazine was handled quickly.

customer support quickly identified the issue and resolved it.

Great response time from customer service agent Summer!

Summer Shaban, resolved my question quickly and professionally

ReminderMedia makes it easy to stay top of mind with clients, as well as strength relationships! And do check out the podcast Stay Paid for lots of ideas, tips, and inspiration to keep you clients happy and business growing!

Kyra Glaser had the utmost excellent communication skills and knowledge to set up my account for success.when I asked her questions, she knew solutions and answers. I have peace of mind in spending my money with Reminder Media because of these attributes. She was also very patient with her attentiveness, a very rare occurrence.

I’ve just started with them, I can’t really give a review on the product itself. BUT! I have to say the staff are very friendly, helpful in getting me set up for the service. Their service sounds robust and very beneficial!

I have been using their professional publications for many years to keep in touch with past clients and friends. The content is great, the look is very nice and you have a choice of various magazines. They offer other services but I have not used any of those as I feel I get what I need from the magazine mailings.

ReminderMedia, Is excellent! Whether it is their print magazines or social media emails both provides wonderful ways to stay in touch. Working with the marketing staff to specialize the "Good to Be Home" magazine is one of the favorite parts of my job. My clients love them. The quality of the covers makes you want to pick them up and once you open them you are hooked! The staff is always there to help! I have been a client for a very long time. Luke himself called me from the airport just to make sure I had been helped! That tells you a lot! Cheryl

Nice products. Good customer service

The staff at Reminder Media have always responded promptly and professionally. Good customer service is a rarity today and this company provides it.

I've been using their magazine product for several years now and my clients love it!!! Not only is the production value top notch, their customer service is excellent, as well.

Company with outstanding customer service even on weekends!

Kyra with Reminder Media is a great account manager. She’s very attentive to the unique needs of her clients and makes great suggestions to implement in order to maximize the products with ReminderMedia

The customer support. is so prompt and helpful! I feel so good knowing I always have help just a click or phone call away!

First time using the back end for copy corrections. Summer was extremely helpful, customer focused...and patient. 5 stars for her.

I love always having help at any time!

I love sharing the content of my magazine with my clients and friends. It's an easy way to share a simple gift to show my appreciation. Working with everyone on the crew at Reminder Media has been a breeze as well.

Great assistance today. My issue was resolved very quickly. Thank you.

Very responsive customer service.