Reminder Media is awesome and delivers great customer service! My representative, Eeman, went through the whole process of getting me up and going with their services, and I didn’t have to do a lot except approve of what she was doing. It was great!
Reviews about Client Retention
856 reviews · Average 4.91 stars · Page 10 of 18
I enjoy working with reminder Media although I wish it were a little easier to contact someone. The chat is the best way to go!
Linta Naveed was courteous, professional and prompt in responding to my request.
Reminder Media is a fabulous company. Outstanding customer support and the magazine is a true high quality product which my clients love to receive. Plus there's a digital version as well. I've been with Reminder Media for years. I'm a Realtor and think so highly of this product that I strongly recommend it to new agents I am coaching.
Yusra from customer service was amazing in helping me and finding a solution for an issue that I have with my magazine that was sent to my clients. She followed up a couple of times during a week period until the issue was resolved. Thank you!
ReminderMedia continues to prove themselves over and over and over again as having the BEST customer service representatives! So wonderful and inspiring! Keep it up you guys!
She was very helpful when setting up my acoustic looking forward to working with her!
I believe I’ve been with Remind Media since 2009. Sending magazines and now entering the Digital era . Kyra has been amazing. I love the details that I learn each time we talk. I love that these products bring me more business and my clients love the Digital information they receive and they love the magazines. It’s nice to have feedback from people you think you’ll never hear from because they received a relevant piece of information from their REALTOR. The automation and the support is outstanding.
Very courteous and knowledgeable, I look forward to working together with Michelle while growing my business.
THE BEST customer service and such a great product to stay tope of mind, such a great quality product, my clients feel special to get the magazines
I am using ReminderMedia for the second time. Team is very helpful. I am a happy client.
Terrance is so great at his job! He’s patience, knowledgeable and creative. He follows up and is very informative.
Thorough, professional, and on time with account set up appointments and follow up training....
I’ve been using ReminderMedia for a while now and truly appreciate the way they run their business. Their customer support team is always responsive, attentive, and consistently goes above and beyond to help with any questions. The products are excellent — I’ve used their magazines, postcards, and digital catalogs, and the quality has always been impressive. The content is engaging, and everything is beautifully presented. Highly recommend!
I have used Reminder Media for about 8 years to help my Real Estate business. Their magazines are super. Their online support has alawys been very professional and helpful.
I have been so excited to be working with ReminderMedia. They have been extremely supportive, responsive and professional. They have been a pleasure to work with and I would recommend them to anyone trying to grow their own business.
Kyra was attentive and knowledgeable. She suggested a couple things I had not thought of and answered questions I had. She is a great asset for Reminder Media.
Myshell was very friendly and informative easy to work with made everything a breeze to set up
The customer service is EXCEPTIONAL!!! Everything was thoroughly explained with patience! Very good experience thus far!
American Lifestyle Magazine is a dead-bang winner. It is elegant, and tasteful and clients absolutely love it. People thank me for sending it to them! It's a marvelous method to reach clients with good content and no heavy sales pitch. I highly recommend it!
I've been a Reminder Media customer for quite some time. Not only have I found it easy to put together the content to match my marketplace their friendly staff are only a phone call away. I'm celebrating my 54th real estate career anniversary and most agents my age would probably avoid being a customer thinking it's cumbersome to orchestrate but not me! Try it your clients will love it! Tom Canning Cincinnati Ohio.
Summer was awesome and took care of my concerns in short order. Thanks!
Great customer service. I emailed a question and, not only did they answer it the very next day, they read my mind! They were proactive in achieving the result that I ultimately wanted, but hadn't yet requested. Amazing!
Kyra at Reminder Media has exceeded my expectations once again. She is always helping make sure that the tools that they provide are being maximized in my business. She provides great insight and is readily available to answer any questions. She is great to work with!
I want to take a few moments to thank ReminderMedia for the outstanding services they provide. Every customer service representative I've worked with at the company has been helpful and professional. They truly go above and beyond to assist customers, regardless of the issue. Now, I don’t write a lot of reviews - but I do read a lot of them most times before buying a product. However, on yesterday, I felt compelled to share my own experience because of the exceptional customer services that I received. The representative’s name was Ms. Alex Campbell. Alex answered all my questions thoroughly and offered me sound advice to get the most out of ReminderMedia’s products and the platform itself. At no point did she make me feel like a number; or “just another customer.” She didn’t make excuses for anything she wasn’t sure of, but researched it and made it happen. She handled herself well and demonstrated her expetise and professionalism - while always keeping me as a valued customer in her sight. Her demeanor as a representative spoke volume to me because she showed me that she cared. Alex demonstrated clear communication, and genuiness concerns for me. She truly represented her company with excellence. Too often, people can be short-sighted due to their own tasks or time constraints and overlook the needs of the next customer in line. That wasn’t the case here. I never felt dismissed or undervalued by Alex at no times. Ms. Alex led the way on yesterday, she guided me through the platform and helped me better understand how to use it effectively. I can only offer praise for the way she handled my situation, considering my own delays in getting the required materials to them to meet the deadlines etc. Rather than placing blame on me, she helped move the process forward giving me suggestions etc. Alex, keep reaching for the stars. You’ve got supervisor, management experiences, and you set the bar for me on yesterday earning a 5-star review from me. Thank you again for your outstanding service. Wishing you much continued success! from a Reminder Media customer. Eddie A.
My clients and I absolutely love Reminder Media! I send the Start Healthy magazine and it has given so much inspiration to my clients to try new things or visit new places. Best non real estate way to keep in contacts with clients!!!
Thanks to Summer Shaban for the great assistance today.
Thanks for your help! This is a great product that keeps me top of mind with my sphere. I highly recommend it.
Kyra was very knowledgeable about the platform and extremely responsive!
We have been subscribers to American Lifestyle Magazine for almost 12 years. Our clients love receiving this mailing of value! Plus they are super easy to work with! Highly recommend
I was promptly responded to and further information will be provided.
Great customer service, very efficient and professional! Thanks Summer for your assistance
Malik Kashif was fantastic to work with and extremely easy to get a hold of. His response time was incredible, and he did not try to sell me something I did not want.
I have been with Reminder Media since 2018. I love the content and so do my clients. The magazine is first class and the digital products are amazing and help me stay top of mind and consistent in communicating with clients. I also love the support team! Anytime I have questions I can call in or just start a chat on my Reminder Media portal and they are on top it! Highly recommend Reminder Media!
I had a very good session with Kyra. She provides excellent customer service, knows her field and goes above and beyond to explain and ensures that everything works smoothly.
I just resubbed up for the magazine AND added on the suite of digital mailing. This morning I notice an error with an old logo so I used the website chat support. Amazing. Summer Shaban responded right away, got to the issue and fixed the problem while we were still chatting. THIS is the kind of customer service that keeps customers happy!
Quality!! Love this custom magazine to provide value to my clients. Customer support is fantastic.
Great customer service! My clients love the magazines!
Alex (Female :) ) was so helpful and took so much time to help me achieve my goals. I have Alex (male) as my acct contact and while he was away she stepped in and solved so many mix ups I was facing, she was so helpful and really made it a great experience. Cannot raved enough about her customer service and how pleased I was with my call with her.
I was up early on a Sunday morning, preparing to publish one of our online newsletters, when I realized I was missing the link to our June 2025 Start Healthy Digital Publications from Reminder Media. This link is crucial—without it, my readers tend to react negatively. Determined to resolve the issue quickly, I logged into Reminder Media and used their chat pop-up to see if I could reach a live representative. After answering a few automated questions from the virtual assistant, I was seamlessly connected with Linta Naveed—a real person from their support team, available on a Sunday morning. Not only did she address my concern efficiently, but she did so with professionalism and expertise. Beyond their excellent customer service, Reminder Media’s Start Healthy magazine remains incredibly popular with our real estate contacts. It's packed with valuable insights that our readers truly appreciate. THANK YOU Reminder Media!
Absolutely love this magazine but more importantly love that my clients love getting them!!
Always great customer service!
ReminderMedia is a great company! They are responsive and helpful with any questions you have!
Terence Dixon is the absolute best! He is very professional, thorough and kind. His attention to detail is top notch. 5 Stars all the way around! He is exceptional and definitely a great asset to the Company!
Quality product and responsive customer service...what more can you ask for?
Always helpful and willing to go the extra mile. The product for the price is exceptional.
“This has been the most effective form of marketing I’ve used consistently for the past five years. It not only keeps me top-of-mind with my clients, but also helps me build lasting rapport. I regularly hear from clients who reach out just to thank me for the magazine—it truly makes an impact.” Thank you ReminderMedia for your amazing products!!
Great publication! The team is always ready to help & responds quickly. The online chat is a life saver! THANK YOU!
Scam they charged my account and never answered me again.
I like being able to send a personal message to all my clients in the inside cover.