Reviews about Client Retention

Scam they charged my account and never answered me again.

I like being able to send a personal message to all my clients in the inside cover.

I always receive excellent customer service from Reminder Media. Oftentimes, I miss deadlines and the staff (Mahnoor and everyone else) accommodate me with extensions and patience. I cannot ask for more. Keep up the good work!

Customer Service is outstanding! Linta and Amina knew their product, guided me, and delivered amazing service. Thank you!

We've had a great experience working with Michael Griego at Reminder Media! He’s always upbeat, super helpful, and incredibly prompt in his responses. The magazines we receive are a fantastic way to stay connected with our past clients and promote our real estate business. Our clients love the high-quality content and beautiful design, and we appreciate the ability to customize each issue and feature our listings. Highly recommend both Michael and Reminder Media!

Ammar Syed was very helpful and efficient in helping me set up my digital Reminder Media account.

Amy at Reminder Media is fantastic! She provides exceptional service each time we speak, taking extensive time guiding me step-by-step as we create a personalized magazine that my clients will enjoy! Now, she knows what I like and only takes minutes to complete the process. Thank you, Amy!

Such a client focused company, they are a first class operation. Been with them for many years and will continue to be a customer!

Jess did a fantastic job. Very efficient and makes the process simple. Highly recommend.

Absolutely wonderful! The magazines are wonderful, my clients love them.

I've been very happy with the services AND products from Reminder Media. In addition, any time I've had to have one-on-one interaction from someone there (Brennan & Summer), they've been absolutely great to deal with.

Kyra is top drawer!!! Responsive, professional and informative!!!! She is quick to reply and always so very helpful!!!!!

I've been using them for a long time! I love them and the phone rings every time my magazine ends up in my clients' mailboxes!

I’ve been using this company for a couple of years now for my Real Estate business and really love it. The magazine always looks great, and the customer service team is super helpful—I’ve reached out a bunch of times to pause or tweak my plan, and it’s always easy. It’s a simple, no-stress way to stay in touch with my clients.

I had difficult adding new clients and making changes to my magazine list. After waiting on the line for long time. I was greeted with an apology, and had the pleasure of speaking with a customer service person name Tawha. He helped me with making changes to my client list. He was patient and respectful and shared helpful information for me to access my account in the future with no stress. I am Grateful for the service received.

Great customer support! I got a quick and helpful answer to my question.

Hi quality product. Wonderful customer support!

I love this magazine. I think it is a pretty and high quality way to stay in front of my clients. The customer service is amazing!

Reminder Media company is about helping you succeed. They understand that when you succeed in the Real Estste business with the service and assistance of there products and customer service that Reminder Media also succeeds. They are about helping you reach your goals. Reminder Media helps you get results and will help you reach your business goals. The magazines are up to date content and everyone enjoys the recipes and helpful hints. The products are reasonable priced which is a win for first time business owners.

Summer was awesome. She was prompt, answered my questions and resolved my concern faster than I could have hoped! I really appreciate the attentiveness of your customer support team. They have always been top notch professionals!

Terrance from Reminder Media was awesome in not only taking care of my questions as a customer but taking the extra time with me showing new improvements and more in the system. 6 stars Sir!

always the best customer service

I had an amazing experience with this company! The customer service team went above and beyond to help me with everything I needed. They were incredibly professional, responsive, and genuinely cared about making sure I was completely satisfied. It’s rare to find a team so dedicated to their customers these days. I highly recommend them to anyone looking for top-notch service and support!

Great customer service.

Remindermedia is always responsive to me and on top of my needs.

Very friendly and effective customer service, Summer was very concise in resolving my issue!

Reminder Media has been there every step of the way in my direct mail efforts. Hayley has been a reliant and resilient vendor representative, as I whethered the obstacles and fluctuations of the market. Rich/San Diego

Summer was great in resolving my question! Very speedy response!

Excellent online chat support from Summer!

ReminderMedia is great to work with! The product is wonderful, and the support representatives are very helpful. Mahnoor Hayat spent so much time getting all of my websites up and running!!

Great customer service!

Robert is very professional and competent. A pleasure to do business with. Highly recommended.

Always fast and efficient when I have questions or need changes! Very good customer service!

This has been a great resource over the years as I've used it to keep in touch with clients. There are so many ways to spend our real estate marketing money, but this is at the top of my list! Great magazines!

The customer service associates provide excellent support that has made it easy for me to get my database uploaded and my magazine content organized quickly. They even gave me some assistance creating a QR code linked to my fund raising efforts for the American Cancer Society and it worked to help increase the donations I received! I would recommend ReminderMedia without hesitation....and I received a lead from my first issue!

Samantha Tavera worked hard on finding out why the landing page I chose was not displaying correctly in my magazine proof. She finally said it was a glitch and she will email me once the glitch is fixed.

Using their 'chat' is easy and they are quick to respond.

Prompt response and handled my problem quickly.

Just spoke with Summer Shaban and she was so helpful in helping someone who readily admits to being technically challenged. Thank you Summer!!!

Very responsive and awesome assistance everytime!

Always Great Customer service and beautiful quality!

We love these magazines, and so do our clients! And Reminder Media has helped us stay in touch with them on a regular basis. They accidently charged me for more magazines than I ordered, and they immediately corrected the issue when I alerted them to the error. Top notch customer service!

The team at ReminderMedia is always quickly responsive, friendly and knowledgeable. Thank you for doing a great job!

Good help from the HelpDesk. Had to get a human. I do hate that they try to help you with useless AI assistant first. Ask first if I need a human. I don't use the chat unless I DO NEED a human.

I had an issue with the custom back cover of the magazine, but Summer was incredibly helpful and responsive. They quickly resolved my problem and made the whole process smooth and stress-free. Really appreciate the support! - Alex

Khan Bilal is super efficient and great at getting things done quickly. Did not expect accomplishing modifications in the chat. Fantastic!

Amazing staff and Team members very skilled and dedicated to their work and creativity fast friendly and assertive

Very attentive and easy to work with!

I love ReminderMedia! My clients love my magazines that always contain timely, pertinent material w/ professional photography and well written articles. And customer service is always there to help me when I mess something up.

Great product, with a great support team.