I would strongly caution anyone considering using ReminderMedia. I originally spoke with a sales agent named AJ regarding a direct mail campaign, and it was made very clear to me that the $313 charge was a one-time payment and that I could decide afterward whether I wanted to continue services. Shortly after, I received another call regarding a “free” website and tracking service connected to the postcards. I was specifically told that service would expire at the end of the month unless I chose to continue it. At that point, it sounded like two completely separate services — one being the direct mail campaign and the other being an optional $84/month add-on. Instead, I was charged multiple times without authorization. When I called to dispute it and request a refund, they refused and claimed I had signed up for ongoing services, which I absolutely did not knowingly agree to. Even after I explicitly cancelled ALL services, I was charged again. At that point, I had to contact my bank and place a stop payment because I no longer trusted the company after being told everything was cancelled. Another major issue is the lack of transparency. They provide no proof of where the postcards are actually being mailed, no mailing verification, and not even previews of what was supposedly being sent out. In my experience, this company uses misleading sales tactics, makes cancellation extremely difficult, and continues billing after cancellation requests. Completely unacceptable experience and a waste of money.