The team at Reminder Media really care and are very responsive when you need help customizing your marketing.
Postcards reviews
132 reviews · Average 4.89 stars · Page 1 of 3
I needed tech-support and they talked me through everything and made themselves available to fix my issue.
Excellent customer service. Very responsive and friendly
My experience with everyone I’ve worked with at ReminderMedia has been exceptional. The entire team has been professional, knowledgeable, patient, and truly a pleasure to work with throughout the process. The quality of the product is excellent, and I especially appreciate how well it helps promote and elevate my personal brand front and center. So far, I have been extremely pleased not only with the product itself, but also with the outstanding customer service and support from the staff.
I wanted to express my gratitude and appreciation for Jess Kreason. She’s increased my business with my postcard campaign. Jess listens, provides suggestions and gets my proofs done if not, same day next day. It’s amazing. She’s such an asset to Reminder Media. I’d also like to give a shout out to the team that do the artwork. It’s always done so quickly. They really work together nicely.
Imaan was so helpful! When she called I was in the middle of an issue. I asked her to call me back in 10 min. Imaan was so polite and understanding. On the call she was amazing in explaining everything. Sue was not pushy with updates. She made me aware of options but never pushy. Love the products offered and so Much appreciation for Imaan’s professionalism and the time she took to answer all of my questions!!
Extremely professional and talented! I love their creativity too!
Great help answering questions. So far I like what I see.
I would strongly caution anyone considering using ReminderMedia. I originally spoke with a sales agent named AJ regarding a direct mail campaign, and it was made very clear to me that the $313 charge was a one-time payment and that I could decide afterward whether I wanted to continue services. Shortly after, I received another call regarding a “free” website and tracking service connected to the postcards. I was specifically told that service would expire at the end of the month unless I chose to continue it. At that point, it sounded like two completely separate services — one being the direct mail campaign and the other being an optional $84/month add-on. Instead, I was charged multiple times without authorization. When I called to dispute it and request a refund, they refused and claimed I had signed up for ongoing services, which I absolutely did not knowingly agree to. Even after I explicitly cancelled ALL services, I was charged again. At that point, I had to contact my bank and place a stop payment because I no longer trusted the company after being told everything was cancelled. Another major issue is the lack of transparency. They provide no proof of where the postcards are actually being mailed, no mailing verification, and not even previews of what was supposedly being sent out. In my experience, this company uses misleading sales tactics, makes cancellation extremely difficult, and continues billing after cancellation requests. Completely unacceptable experience and a waste of money.
Great people! Great marketing! They are all so responsive when you have questions or problems. We are so very happy with ReminderMedia and their continued help in making our business a success!
Reminder Media is definitely the source of high quality marketing materials.
I just want to give the ReminderMedia team a shout out for assistance, when you need it, and how you need it. I'm getting ready to run and it's been working well for me!
all problems were resolved with efficiency and professionalism
Quality products to impress my clients.
I have done business with Reminder Media and have been Satisfied with the product Top Shelf service as well!
Thank you Luke for walking me through some changes today. I appreciate your time, patience and help.
Reminder Media Staff consists of amazing individuals, always helpful, answer all your questions, and listen with interest. It feels like talking to a friend.
Reminder Media has excellent products and services at reasonable prices. They are great customer service representatives, from Ally to Raymond Hoffman. Everyone was vested in my complete satisfaction. Thank you so much.
Great customer service! Quick to help solve some issues and easy to work with. Highly recommended!
Reminder Media has so many people to assist with your marketing goals. They are continually following up and ready to help whenever I had questions. Very pleased! Love their products!
My first mailing resulted in a satisfying amount of response. I am planning to continue the mailings quarterly.
Andrenis Puello, was helpful, responsive, and quick to resolve the matter. Thank you
ReminderMedia support is amazing! Always there when you need them. I would highly recommend this company for anyone looking to market themselves! It's the only marketing I do! The support is knowledgable, friendly, and efficient!
Great customer service and branding. Very professional
Reminder Media has great customer service! I just signed up to start doing mailings from them and their service is top notch!
Hands down one of the best marketing companies in the states! Hayley on the postcard team set up my account and the moment the cards got delivered, I got an immediate response from someone interested in my powerwashing services. I love how easy it was to set up (under 48 hours) and that we get notified of any engagement from the QR code. Thank you reminder media and Hayley.
I tried to cancel this printing and I keep getting the “ run around” . I told them for a week to cancel. Keep playing phone tag. Then I get an email saying it’s a subscription program. Not happy at all.
I love these magazines! They not only showcase me and my business as a Realtor, but are a nice gift to send out to clients or new prospects. The service I have received with this company has also been outstanding! The reps are very helpful and respond quickly with any questions or concerns. I highly recommend this company for marketing!
My advisor helped me with all my questions and explained clearly so I could make a better decision on going forward
I find the direct mail from Reminder Media to be a great way to keep in touch with customers and prospects. The magazines are an easy read and I do hear from the people on my mailing list. Plus, their team is great if I need help with design or technical details.
ReminderMedia provides a well put together magazine for me every other month. I was working to personalize it and had a few questions. Oliver helped me via chat. Quick to connect, quick to complete. Great and timely assistance!
ReminderMedia is a great source for real estate agents, they provide great quality media and their customer service is fast and efficient.
A fantastic company that has helped us grow our business! Our clients love the magazines! Looking forward to continue working with Reminder Media :-)
ReminderMedia has been an incredible asset to my business! Their customer service truly stands out—always responsive, professional, and reliable. Mike Grigio, my representative, goes above and beyond to make sure I’m taken care of. He consistently answers calls, responds quickly to emails, and ensures I’m completely satisfied with the results. Thanks to ReminderMedia, I’m able to stay consistent and on top of my real estate game. Highly recommend—their customer service is top-notch!
I have used Reminder Media for several years now...from branded magazines, to social media posts, to email campaigns...they are hands down the best marketing tool I have used in my 10 years of real estate! Highly Recommend! Great customer service!
Reminder media magazines are my go to tool to touch my CRM. My clients call me and thank me for sending incredible recipes and information about home improvements. I am making up magazines now with a new listing and using it as a part of my mareketing the new listing. My sellers love this!
Great client support!! Thank you for your instant response and help!
This company provides so many options for keeping in contact with my clients. The quality of the products are exceptional, especially the magazine. My clients LOVE receiving the Good to be HOME publication. Also, superb customer service! Highly recommend ReminderMedia!!
Reminder Media magazines are top quality. I display them at Open Houses and everyone remarks about how professional they are.
I have been sending the branded magazines to my clients for a few years. I love the quality of the magazines they offer, the contents of the articles and the ability to customize it. My clients love receiving it. Whenever I reach out to customer service with a question they are prompt in their response.
Great product, very professional. The support you get from their team is top notch! 5 stars all around!
I love all their products and the customer service is phenomenal.
Reminder Media is top notch! I love the customer service. They are always super kind and helpful. Their products are professional. Highly recommend.
Reminder Media has phenomenal products for the real estate industry professional to automate social media and marketing. The customer service actually exists and is second to none in the industry! Trust me, I have experienced "customer no service", and it is refreshing to have CUSTOMER SERVICE with Reminder Media!!
Luke is an amazing business consultant, and expert in all things media. He has spoken at several events we have had and everyone always says how much they learn when he is on stage!
