Amy with Reminder Media was amazing and knew exactly what to do to assist me.
Reviews about Customer Support
59 reviews · Average 4.95 stars · Page 1 of 2
Nica was very patient, Professional and helpful. She helped resolve my issue very quickly and calmly. Thanks Nica!!!
Very helpful and willing to walk me through the steps to get something done! Very polite
Shin was incredibly helpful for helping not only troubleshoot an issue, but walking me through how to troubleshoot in the future to avoid any delays or potential issues! They're truly top tier in customer service and always willing to step up and help. Thank you Shin!
Shin was extremely helpful in assisting me with questions I had regarding an update we made to our profile.
Shin was very helpful!
He was very helpful and patient with me
ReminderMedia is next level stuff! I needed to use the online help feature and Shin was very helpful!
Min Shoaib was fantastic to work with! She was very helpful in getting my corrections made and took the time to clearly explain everything throughout the process. She was professional, patient, and knowledgeable, and made the entire experience easy and straightforward. I truly appreciated her assistance and excellent customer service!
Mirsab was such a great help! He answered all my questions and helped me set up and make changes that I needed to make! Thanks so much Mirsab!
Shin was very helpful!
I had an excellent experience with Mirsab in the customer service team of department of Reminder Media. He was extremely helpful, and patient and professional in helping resolve my issue. Great customer Service!
Shin is helpful.
Shin is very helpful!
Shin was extremely helpful
Shin was very helpful!! He helped me address a deadline issue immediately. He was very efficient!
Shin was very prompt and courteous helping to answer my questions and offer additional resources to navigate.
Shin was very helpful!
Customer service is Top Notch! Shin Helped me today in 3 min!
Shin and Tanya are so helpful and kind. They took the time to make sure to answer all my questions and take care of what I needed.
ReminderMedia representatives are always on top of it. If there is a discrepency or a 'user' error, they walk you through and make sure you are taken care of. Thank you chat rep team!
I was past my deadline to proof my magazine. Raymond provided excellent customer service and was able to resolve my issue. In addition, he took the time to explain new features and options. Thank you.
Shin did a great job helping me with a question I had, and helping me clarify the situation. :-)
Shin was great and helped me right away.
Shin was very helpful!
⭐⭐⭐⭐⭐ I had the pleasure of working with Imaan and she was absolutely amazing! I was confused by a few of the screens and wasn't sure what I was doing, but she was incredibly patient, kind, and knowledgeable throughout the entire process. She took the time to walk me through each step, answered all of my questions without ever making me feel rushed, and made sure I understood everything before we finished. Customer service like hers is hard to find. Thank you, Imaan, for your professionalism, patience, and genuine kindness. You turned a frustrating situation into a great experience. ReminderMedia is lucky to have you! Fawn Schweizer
Prompt response and handled my problem quickly.
Fantastic customer service. Shin from the customer success team stepped in and helped me make changes to a custom page. He answered all my questions and took care of making the changes all in about 15 minutes!
I appreciate the quick response and excellent help that I received in from Shin Isip today! Thank you!
I have to say that this may have been the best chat help I've ever gotten. Solved my issue quickly and efficiently. Dessiree was amazing!
Shin was great with helping me with request
Shin Isip was very helpful in a short amount of time. He researched my question; and gave me an option that resolved my concerns,
Love the customer service here! Dessiree Burgos Helped me. She was very patient and walked me through the process I was working on with Reminder Media!
Shin Isip was wonderful - answered, corrected and solved my problem. Thank you.
Summer Shaban was wonderful!! So helpful and patient!! Thank you Summer!!! And thank you ReminderMedia!!
Very polite customer service and very quick response time. Shin was very helpful and kind.
Every person I have dealt with has been extremely professional, friendly, knowledgeable, and helpful in solving the issue I dealt with. Thank you so much!
My customer service rep. Danel was awesome! She helped me with all of my questions and concerns on the first call.
They are always so helpful when you either call or do an online chat. They are quick to respond and answer any questions
Excellent customer service from Dessiree~ Professional and quick at problem solving. Appreciated her attention to details and follow through.
I've been using Reminder Media for years and sometimes with these type of companies, you're just one of the many and if you ever have an issue, you can never get a hold of anyone! That's definitely not the case with Reminder Media! They're always helped me within minutes and their "chat" on the website is nnot just AI! If the AI can't help, you get a live human to help and you're taken care of immediately! Thank you Andrenis Puello for your quick assistance! You rock!
Solved my issue quickly once they got on the chat. The AI chat answers didn't quite match what the live agent said but I can fix that issue myself.
Imaan was extremely knowledgeable and answered any question I had.
Excellent customer service and very quick to resolve any issue.
I had a wonderful experience working with Kenesha Parker. She was Professional, patient and incerdibly kind. She took the time to help correct an issue and made sure everything was handled properly. Her attention to detail and willingness to help, truly SAVED my day!! THANK YOU for the OUTSTANDING service!!
They resolved the quickly.
They were able to help me with a problem I was having on an upload. It was all done very quickly and correctly!
Quickly answered my question. Thank you!
They always quickly respond and are there to help!
I needed tech-support and they talked me through everything and made themselves available to fix my issue.