The product is quality and the support is superb! I highly recommend the magazine.
Reviews from General
40 reviews · Average 4.58 stars
I needed tech-support and they talked me through everything and made themselves available to fix my issue.
Excellent customer service. Very responsive and friendly
My experience with everyone I’ve worked with at ReminderMedia has been exceptional. The entire team has been professional, knowledgeable, patient, and truly a pleasure to work with throughout the process. The quality of the product is excellent, and I especially appreciate how well it helps promote and elevate my personal brand front and center. So far, I have been extremely pleased not only with the product itself, but also with the outstanding customer service and support from the staff.
Imaan was so helpful! When she called I was in the middle of an issue. I asked her to call me back in 10 min. Imaan was so polite and understanding. On the call she was amazing in explaining everything. Sue was not pushy with updates. She made me aware of options but never pushy. Love the products offered and so Much appreciation for Imaan’s professionalism and the time she took to answer all of my questions!!
I was able to confirm my list of recipients was received and will be used for the next magazine mailing
Extremely professional and talented! I love their creativity too!
Great help answering questions. So far I like what I see.
Reminder Media is definitely the source of high quality marketing materials.
all problems were resolved with efficiency and professionalism
Great magazine!
Quality products to impress my clients.
I have done business with Reminder Media and have been Satisfied with the product Top Shelf service as well!
Thank you Luke for walking me through some changes today. I appreciate your time, patience and help.
Reminder Media Staff consists of amazing individuals, always helpful, answer all your questions, and listen with interest. It feels like talking to a friend.
NEGATIVE 5 STARS! Kinda pushy and ghosted me a few times, then high-pressure sales when I was not ready to be on a schedule, as I have not fully launched my business. High quality magazine, but the only option is one test, then 5 more as a subscription. need more flexibility. Even though I love the product, the poor customer service and forced into a subscription model is a BIG RED FLAG!!!! STAY AWAY from this company! Horrible experience. They will come back and respond to this saying they don't want anyone to have a bad experience, as I have read some other comments. Did you REFUND those DISSATISFIED CUSTOMERS??? I WANT A REFUND and I have not even gotten my first magazine. LURED me in with a possibility to 'win', yet not one mention of this since!!! Kinda strange! Such a TRAUMATIC interaction with your 'customer service' people. Twenty years in business and you have to lock people into an unbreakable contract? High pressure sales tactics? 20k subscribers on YouTube but every video under 200 views? most under 30? Something is wrong. Why was I ghosted two times? Did they quit? Then why was I pressured by Jack? He was supposed to reach out after my trial, but his demeanor shows me he is a 'closer'. I absolutely HATE pushy salespeople, and despite you having a great product, your pushiness and unbreakable auto subscription model are disgusting.
Kinda pushy and ghosted me a few times, then high-pressure sales when I was not ready to be on a schedule, as I have not fully launched my business. High quality magazine, but the only option is one test, then 5 more as a subscription. need more flexibility. Even though I love the product, the poor customer service and forced into a subscription model is a BIG RED FLAG!!!!
Reminder Media has excellent products and services at reasonable prices. They are great customer service representatives, from Ally to Raymond Hoffman. Everyone was vested in my complete satisfaction. Thank you so much.
Great customer service! Quick to help solve some issues and easy to work with. Highly recommended!
Reminder Media has so many people to assist with your marketing goals. They are continually following up and ready to help whenever I had questions. Very pleased! Love their products!
My first mailing resulted in a satisfying amount of response. I am planning to continue the mailings quarterly.
Andrenis Puello, was helpful, responsive, and quick to resolve the matter. Thank you
ReminderMedia support is amazing! Always there when you need them. I would highly recommend this company for anyone looking to market themselves! It's the only marketing I do! The support is knowledgable, friendly, and efficient!
Great customer service and branding. Very professional
The quality of their products is exceptional and customer service is accommodating and easy
Reminder Media has great customer service! I just signed up to start doing mailings from them and their service is top notch!
I love the ability to send my members fresh content in an everlasting format. Great customer support and billing.
Got my first set of magazines mailed this month. Super excited! They look as good as they are advertised. I am hopeing it will generate a few leads for me. We will find out and I'll be back on here to let you know if it does or does not!
I had a great experience with ReminderMedia support today! My issue was resolved quickly, efficiently, and with a friendly attitude. Their team is always so quick to respond and willing to help—no matter how quirky my questions or requests might be. I really appreciate their consistent professionalism and top-notch service! - Sam Zell
My clients and referral partners love getting this magazine! I love being able to choose the content that caters to my message. Fantastic customer service as well!
I tried to cancel this printing and I keep getting the “ run around” . I told them for a week to cancel. Keep playing phone tag. Then I get an email saying it’s a subscription program. Not happy at all.
Just a quick note to say THANK YOU for your help in getting my Magazine clients straighten out. Your support is top notch!
Very frustrating to get my question answered and what I needed corrected done. It was a waste of my time.
The team will always take their time, fully understand the issue, if the person i am calling is not available, they will offer to assist instead of making us wait.
I made a complaint and a representative with authority called me to resolve the problem. Amber was professional and very helpful as well as understanding. She resolved the problem.