Reviews about Client Retention

858 reviews · Average 4.92 stars · Page 15 of 18

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Antoinette Baransi
★★★★★ · January 30, 2024 · Verified

ANNE COOPER IS ONE OF A KID. SHE WAS PROFESSIONAL, PATIENT, HELPFUL AND UNDERSTOOD MY CHALLENGES WERE DESCRIBED WITH DEALING WITH OTHERS IN SAME COMPANY. I WOULD LOVE TO WORK AGAIN WITH ANNE AND RECOMMEND TO OTHERS ANY TIME. SHE IS SIMPLY A PROBLEM SOLVER AND SHE WILL PUT YOUR BEST INTEREST AT HEART- A RARE QUALITY WE DON'T SEE OFTEN. THANK YOU ANNE SO MUCH FOR HELPING ME THROUGH MY ISSUES WITH THE COMPANY. I APPRECIATE YOU. ANTOINETTE B

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Debbie Curran
★★★★★ · January 29, 2024 · Verified

Customer service representative, Kenesha Parker was awesome, patient and very helpful!

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Roshan Izadi
★★★★★ · January 26, 2024 · Verified

Ammar was very professional cordial and helpful. Even though I was upset he patiently listens to me and was able to resolve my issue

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Sheri Espinosa
★★★★★ · January 24, 2024 · Verified

This magazine and customer service is awesome. My clients love it as well as I love the customer service. I recently had a small problem, and I called in and BILAL SYED was AMAZING! He stayed with me on the phone and helped me understand my issue, and made sure it was taken care of and I was satisfied. I now have a direct contact to him and will reach out to him first to help me solve any issues I may have with the magazine or the website, ( which is very easy, but I just needed guidance on one custom thing). If you are considering a great item of value that your clients will love, please give the magazine a try, I have used it 3 years now, and now am able to have my vendor partners showcased on the back page as well. A win win or all! Thanks BILAL, you went over and above to take care of me! - Sheri Espinosa, Realtor, Arizona

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Ana Zimmank
★★★★★ · January 24, 2024 · Verified

Bilal Syed was extremely helpful and patient assisting me today in consolidating my lists.

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Nilda MacLean
★★★★★ · January 23, 2024 · Verified

Excellent platform and excellent customer services! Zeenat is my account manager and she goes above and beyond helping our team to understand everything and how to get the best out of the services and products! MCG loves working with them!

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J G
★★★★★ · January 19, 2024 · Verified

Our business has been working with ReminderMedia for the past 8 years. It has been a great experience. Our customers love the American Lifestyle Magazine, especially the tear-out cards! We appreciate the great service that Ibrar and his team have given us!

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Linda Thornburg
★★★★★ · January 18, 2024 · Verified

I love ReminderMedia! Their products are amazing as is their customer service. Anne Cooper stands out so much with her can do attitude and positivity. Thanks ReminderMedia for all you do to make my business a success!

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Claudia McNeill
★★★★★ · January 18, 2024 · Verified

Michael has been very attentive in taking care of some issues regarding my magazine order, solving my problem and has turned my frustration into a 5 star review! THANK YOU Michael!

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Tracy Tilin McKendell
★★★★★ · January 17, 2024 · Verified

I have been a client of Reminder Media for some time. The customer service is ALWAYS top notch. I call with difficult questions that all get answered! Also, their products continue to evolve to meet their customers' needs. I highly recommend working with Reminder Media!

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Mick Shaw
★★★★★ · January 16, 2024 · Verified

Amar was Amarazing...very helpful and thoroughly explained the Reminder Media and options! Thanks so much Amar!

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Katie Hill
★★★★★ · January 10, 2024 · Verified

I have used Reminder Media products for over 10 years. They are fabulous! The magazine is of high quality and informative too. My clients love receiving them.

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Trisha Nelson
★★★★★ · January 9, 2024 · Verified

Ibrar was so easy to work with on making the changes I needed. Each time I have questions or need assistance, the person on the other line at Reminder Media is so helpful and kind. They are always willing to help and they will go above and beyond to find the answers if they do not have them.

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Kristen Rowe
★★★★★ · January 8, 2024 · Verified

Always very helpful when I call! Marshall helped me today. I’m always confident when I need something that they’ll help me. Very pleasant experience.

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Brenda Huelle
★★★★★ · January 4, 2024 · Verified

Ibrar & Jeff were awesome at getting me set up and walking through the process so that all my questions were answered.

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Debbie Fiscaletti
★★★★★ · January 4, 2024 · Verified

Today I spoke with the representative Tawha, I wanted to say Thank you to him for his time, he called to confirm my order and just check to see if there was anything else he could assist me with. What Great representation of the Company. Many thanks again, Debbie

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andrea evans
★★★★★ · January 2, 2024 · Verified

OMG I called Reminder Media to ask them a question regarding my upcoming magazine and I was connected to the most Amazing representative I have ever spoken to, his name is Ibrar Islam and our conversation way exceeded my expectations by 1000%

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Dana J. Wilson
★★★★★ · December 28, 2023 · Verified

Successful Marketing can be not only costly but also a drain for a busy Realtor these days. However, my Marketing Advisor, Ibrar with Reminder Media, has exceeded my expectations! His skillful listening and intuitive mindset delivered stellar results while helping with my magazine. Advisors such as Ibrar are the main reason I have continued marketing with Reminder Media! I do highly recommend this magazine as a quality means of staying in touch with valuable clients and customers!

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Cathy Montgomery
★★★★★ · December 20, 2023 · Verified

Ibrar is definitely the most patient and technically sound rep from Reminder Media that I have worked with. Excellent customer service. Hope to continue to get his guidance in the future!!

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Suzanne Robinson
★★★★★ · December 19, 2023 · Verified

I have happily been a Reminder Media customer for several years.Their products, magazines and online products are great! People notice and call to tell me how much they like what they have received from me. Also, Reminder Media hires only "the BEST" customer service representatives! They are always so helpful and take their time to walk me through everything. Today, I was lucky enough to get Marshall! He was wonderful! Very kind and Patient... until we were complete with the project! Thank you Reminder Media and Thank YOU, Marshall!

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Roberta Ib
★★★★★ · December 16, 2023 · Verified

I worked with two different people on my magazine. Iman was the second person, and she was so awesome. She cared just as much as I did about the product, made sure that everything I wanted was on it. All my concerns and questions were always answered, and she was easy to reach. As well as sweet and friendly. I really appreciated everything she did for me, and definitely would like to continue working with reminder media again. Especially with Iman. 😊I was very happy with my experience and I definitely will recommend more of my agent friends, and friends over here to work with her. Thanks for everything you do.

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Beth Nichols
★★★★★ · December 15, 2023 · Verified

My clients enjoy receiving their quarterly magazine with all the interesting articles, beautiful pictures and fabulous recipes!

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Corinne Allemand
★★★★★ · December 13, 2023 · Verified

Ammar was wonderful, clear and patient in his explanations. Thank you so much !!!!

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Bernadette Giambra
★★★★★ · December 11, 2023 · Verified

Ibrar Ul Islam - is a young man who had the misfortune to answer my desperate call for help today as I dealt with my arch enemy modern technology, I found him to be patient, witty and gave me great advice!!! Many Many thanks, Bernadette PS great company too.

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Barbara Bracy
★★★★★ · December 8, 2023 · Verified

Marshall and the Whole gang at Reminder-media are the BEST. The patience and the level of skill provided to CUSTOMERS is AMAZING. Thank you. RealEstate Managing Broker Dr. Barbara Bracy Ed.D

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Azucena Lopez
★★★★★ · November 30, 2023 · Verified

This is an amazing company! The magazines are the best, and so entertaining. Clients will love them, and gives us Realtors an opportunity to get to know them better!!! Thank you for the great service since the initial call.

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Gary Luongo
★★★★★ · November 30, 2023 · Verified

I would like to compliment the consultative service I received from Reminder Media representative Terence Dixon. He is very knowledgeable and efficient with suggestions for my site etc. He continues to follow up with me and making suggestions to help me to be successful and productive! Thank you, Gary Luongo

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Jane Kepley
★★★★★ · November 22, 2023 · Verified

I have used Reminder Media for over 10 years and know it has been a great tool in keeping in touch with past clients. Many deals have come from it.

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Rebecca Taylor
★★★★★ · November 21, 2023 · Verified

This is a great product that will help any business grow. If you are new they can help you with ease. I thoroughly enjoyed working with Ibrar Ul Islam, he was very, very helpful in getting me setup.

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Anita Davis
★★★★★ · November 21, 2023 · Verified

Ibrar was very helpful in making sure that I understood how to use the Reminder Media products. He was very patient, extremely nice and professional. He was a pleasure to work with.

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Susan Heine
★★★★★ · November 17, 2023 · Verified

I received just in time assistance with resolving a billing issue. Reminder Media took steps to ensure that my magazine reached my customers without interruption & I so appreciate the trust & professionalism.

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Josiane Djachechi
★★★★★ · November 16, 2023 · Verified

Shout out to Abrar UI Islam for standout qualities is his exceptional communication skills, patiently explaining to me how to use my magazine. He adeptly conveys the proper information and how to use my magazine to service my clients' needs, and articulates solutions in a clear and persuasive manner, which has been instrumental in securing several key accounts. I will at anytime refer him!! Thank you for your patience and considering my needs!

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Dessy Gueorguieva
★★★★★ · November 15, 2023 · Verified

Great magazine with interesting articles my clients seem to enjoy a lot and look forward to. Great customer service! Incredible value for your money!

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Inez Stjames
★★★★★ · November 10, 2023 · Verified

Kudos to Marshall for taking such good care of me. He was patient and polite. Thank you.

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Patricia De Castro
★★★★★ · November 9, 2023 · Verified

Ali of reminder media is the best! Always accomodating. Prompt responses & very helpful.

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Sallie Ross
★★★★★ · November 8, 2023 · Verified

Your magazines have helped me keep in touch with my COI for many years. I love you magazine.

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Karen Parikh
★★★★★ · November 7, 2023 · Verified

OMG, I absolutely LOVE Cheyenne! She is so friendly and helpful and professional and so easy to talk to and connect with. I feel like she and I would be besties, lol. Everyone at Reminder Media is great, but Cheyenne stands out as absolutely AMAZING! She told me something would get done and she stayed on top of it and made sure it did. We spoke on New Years Eve in the afternoon and she said she saw my name and picked up immediately. How do you think it made me feel when she said that? I'll tell you how: Valued. And isn't that how you want all of your customers to feel? I don't know if she is a supervisor or manager, but she really needs to be. She has the skillset, personality, and "get it done" attitude that I value. Yup, I'm claiming her as my awesome rep now :)

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Pam Nelson
★★★★★ · November 4, 2023 · Verified

Reminder Media keeps me at top of mind with my clients providing relevant and professional content. And their customer service is outstanding! Ibrar at Reminder Media is amazing in providing professional support and marketing knowledge.

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Maureen Walker
★★★★★ · November 3, 2023 · Verified

Thanks for always answering my questions and being helpful. Ammar R. was kind and prompt.

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AMANDA TOLMACH
★★★★★ · November 2, 2023 · Verified

KADE was AWESOME and extremely helpful and patient..He is very knowledgable ! If I could him more than 5 starts I would ...He is an asset to your company.

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Lisa Barras
★★★★★ · November 2, 2023 · Verified

Reminder Media has excellent customer service! When I need something or have questions I can reach out & a human being, a very nice human always responds in a timely manner & they are eager to assist whatever my need may be! Solutions oriented!! What a breathe of fresh air to work with this organization!!

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David Slater
★★★★★ · October 31, 2023 · Verified

Professional quality products and top service. They follow up and do what it takes to get things done. Very appreciative of their support and the results that I have received.

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Marie Armour
★★★★★ · October 30, 2023 · Verified

Eeman was awesome!! She took the time to walk me through every portion of the setup and all the options that are available. The program is amazing and will help to automate so many portions of my business. I can't say enough a good things about Eeman. She helped with getting problems straightened out, making sure everything was correct and took the time to make sure that I understood. Even though we were on the phone for a couple of hours she was always nice and pleasant. She is very knowledgeable of every screen and what I needed to do. You could not go wrong.

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Julie Osborn
★★★★★ · October 25, 2023 · Verified

Peter was very helpful, he took the time to walk me through issues I experienced.

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Phyllis Gaines
★★★★★ · October 24, 2023 · Verified

Peter was incredibly patient & really helped me better understand the various options & details of all the digital information platforms of Reminder Media. I feel much better acquainted with the features & functionality! BIG THANK YOU to Peter for his time today! Phyllis Gaines

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Tabby Coldwell
★★★★★ · October 22, 2023 · Verified

I have been a realtor for 17 years and I can't say that I have ever worked with such a better company when it comes to quality and customer service! Ibrar Ul Islam was Awesome! He walked me through each step of the process and stayed on the phone with me for 2 hours!

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