Reminder Media is an awesome company with great products and superior customer service. I've been with them almost 10 years and they have never let me down. If there is a problem, they resolve it quickly.
Facebook Ads Lead Generation reviews
200 reviews · Average 4.78 stars · Page 2 of 4
Facebook Ads Lead Generation with Automated AI Follow Up
Great company to work with! Looking forward to doing business in the future with them!
So far, everything has been great. The service is clearly better than it was when we used Intermedia two years ago.
Love the customer service here! Dessiree Burgos Helped me. She was very patient and walked me through the process I was working on with Reminder Media!
If you all get a chance to work with Reminder Media, I highly suggest it. They are truly a caring company and go above and beyond when I suffered the loss of my mother-in-law they sent me a beautiful bouquet of flowers and if you get a chance to work with Jeremy, he’s amazing very helpful in spot on with his tips
I just signed up with ReminderMedia, the intake and set up of my account was very smooth. My rep Mark was very helpful and answered all of my questions.
Reminder media offers a quality product, and also gives excellent customer support as well!
I absolutely LOVE ❤️ ReminderMedia! They are truly the best! They literally have the greatest customer service and true (human) support! Their products are the most amazing, beautiful, thoughtful and relatable that I've seen and they lighten the load on you so that you can focus on what you need to do to take care of your clients and yourself! There is no one else like them! We've been with them for 4 years now and we're staying right here! 👍🏻
Shin Isip was wonderful - answered, corrected and solved my problem. Thank you.
Very helpful staff! My clients really love it!
Daniel LaBarbera is seriously the BEST marketing consultant EVER, I cannot believe I get to be on the phone with him for as long as I need for FREE and just pay for the physical marketing products! Thank you thank you thank you!
They have a wonderful website they have awesome webinars to help your business grows. I am planning to take people out for coffee or lunch and they will help me grow my business.
Great company with excellent customer service! Products are useful and creative. Alex Evans went above and beyond to help me understand all my resources.
Summer Shaban was wonderful!! So helpful and patient!! Thank you Summer!!! And thank you ReminderMedia!!
Reminder Media puts out a quality product that I'm finding to be very beneficial to my business!
Very polite customer service and very quick response time. Shin was very helpful and kind.
Reminder media is an awesome tool for Realtors...check it out
Great company to work with. They are big on marketing you and working to get you repeat business!
Great customer service! Great current products!!
Friendly and patient. They often would reach out to me to make sure I stayed on track. Always available, and looking to help.
Excellent marketing tool to keep me in front of my clients. Customer support is very responsive.
Every person I have dealt with has been extremely professional, friendly, knowledgeable, and helpful in solving the issue I dealt with. Thank you so much!
My customer service rep. Danel was awesome! She helped me with all of my questions and concerns on the first call.
Dessiree was extremely helpful, professional, and kind.
They are always so helpful when you either call or do an online chat. They are quick to respond and answer any questions
Excellent customer service from Dessiree~ Professional and quick at problem solving. Appreciated her attention to details and follow through.
I've been using Reminder Media for years and sometimes with these type of companies, you're just one of the many and if you ever have an issue, you can never get a hold of anyone! That's definitely not the case with Reminder Media! They're always helped me within minutes and their "chat" on the website is nnot just AI! If the AI can't help, you get a live human to help and you're taken care of immediately! Thank you Andrenis Puello for your quick assistance! You rock!
GREAT customer service of all my vendors and love the marketing!! Highly recommend.
Everything has gone well so far, except my own screwups. Steven
Solved my issue quickly once they got on the chat. The AI chat answers didn't quite match what the live agent said but I can fix that issue myself.
Imaan was extremely knowledgeable and answered any question I had.
Reminder Media reps are efficient and informative. Using several of their products for marketing my Real Estate business.
great products
I use Reminder Media years ago. I didn’t find it to be a very good use of my money for our firm and stopped using them. Since then I have been getting harassing calls trying to re-sign up. I have expressed multiple times that I wanted them to take us off their list and they have . I even had an agent called me this morning, harassing me to hop on a zoom call and taughting me laughing at me and being completely rude. His name was Brian and was extremely unprofessional. NEVER EVER will use this company ever again.
My experience with ReminderMedia has been one of the most frustrating and disappointing experiences I have had with any company. Despite requesting cancellation of services on multiple occasions, ReminderMedia continued charging our accounts as if those requests were never made. We made it clear that we wanted services terminated, yet the billing continued—resulting in multiple unauthorized charges that we ultimately had to dispute with our bank. At this point, the issue is no longer about a simple billing mistake. It is about a company’s apparent unwillingness—or refusal—to honor customer cancellation requests. What makes this even more troubling is that after reading other Google reviews, I discovered that our situation appears to follow a very familiar pattern: customers report being trapped in recurring billing cycles, struggling to cancel, and continuing to be charged long after they have asked for services to stop. That is deeply concerning. A reputable company makes cancellation straightforward and transparent. A reputable company does not force customers to involve their bank to stop charges. A reputable company does not continue billing after repeated requests to cancel. The fact that we had to dispute charges through our financial institution speaks volumes. I find ReminderMedia’s business practices highly questionable. At best, their billing system is grossly negligent. At worst, these tactics feel intentionally designed to make cancellation difficult while continuing to extract money from customers. Either way, the outcome is the same: customers lose trust, time, money, and peace of mind. If you choose to do business with ReminderMedia, monitor every charge closely, document every communication, and keep records of every cancellation request—because you may need them. I cannot recommend this company and would strongly warn others to proceed with extreme caution.
RAYMOND WAS VERY PROFESSIONAL AND TOOK CARE OF MY REFUND BECAUSE I FORGOT TO CANCEL A TRIAL ON TIME... :)
Chantaul was absolutely AMAZING! She is the poster child of customer service. She actually took the time to address my marketing concerns while offering different options to improve visibility. She was patient and listened carefully to my needs to accommodate exactly what I needed. Thanks Chantaul!
I have been with Remindermedia for years now. I use the Branded Magazine. Which makes me stand out, and gives me a comfort factor with my Sphere. I am very happy with the Social posting they provide me with great social branding. This past year I ventured into their Facebook ads campaign. This has been providing me with leads. Their customer support team is always ready to help and always gets me the answers I need.
Love working with Danny Gault, he gives clear direction kind and know his job!! THANK YOU REMINDER MEDIA
Imaan was patient in explaining the program to me and how I was to enter data into the FB Lead Generation database. She answered my questions and did a good summary review. This is easy "stuff" for people who work in data management. For the rest of us it sometimes takes a little longer. Mahalo Nui Loa Imaan!
Service I received was over the top. I would recommend this company especially with all the different services they offer
Love this company, love the attention to detail and love the personal service provided!