Reminder media is an awesome tool for Realtors...check it out
Facebook Ads Lead Generation reviews
231 reviews · Average 4.81 stars · Page 3 of 5
Facebook Ads Lead Generation with Automated AI Follow Up
Great company to work with. They are big on marketing you and working to get you repeat business!
Great customer service! Great current products!!
Friendly and patient. They often would reach out to me to make sure I stayed on track. Always available, and looking to help.
Excellent marketing tool to keep me in front of my clients. Customer support is very responsive.
Every person I have dealt with has been extremely professional, friendly, knowledgeable, and helpful in solving the issue I dealt with. Thank you so much!
My customer service rep. Danel was awesome! She helped me with all of my questions and concerns on the first call.
Dessiree was extremely helpful, professional, and kind.
They are always so helpful when you either call or do an online chat. They are quick to respond and answer any questions
Excellent customer service from Dessiree~ Professional and quick at problem solving. Appreciated her attention to details and follow through.
I've been using Reminder Media for years and sometimes with these type of companies, you're just one of the many and if you ever have an issue, you can never get a hold of anyone! That's definitely not the case with Reminder Media! They're always helped me within minutes and their "chat" on the website is nnot just AI! If the AI can't help, you get a live human to help and you're taken care of immediately! Thank you Andrenis Puello for your quick assistance! You rock!
GREAT customer service of all my vendors and love the marketing!! Highly recommend.
Everything has gone well so far, except my own screwups. Steven
Solved my issue quickly once they got on the chat. The AI chat answers didn't quite match what the live agent said but I can fix that issue myself.
Imaan was extremely knowledgeable and answered any question I had.
Reminder Media reps are efficient and informative. Using several of their products for marketing my Real Estate business.
great products
I use Reminder Media years ago. I didn’t find it to be a very good use of my money for our firm and stopped using them. Since then I have been getting harassing calls trying to re-sign up. I have expressed multiple times that I wanted them to take us off their list and they have . I even had an agent called me this morning, harassing me to hop on a zoom call and taughting me laughing at me and being completely rude. His name was Brian and was extremely unprofessional. NEVER EVER will use this company ever again.
My experience with ReminderMedia has been one of the most frustrating and disappointing experiences I have had with any company. Despite requesting cancellation of services on multiple occasions, ReminderMedia continued charging our accounts as if those requests were never made. We made it clear that we wanted services terminated, yet the billing continued—resulting in multiple unauthorized charges that we ultimately had to dispute with our bank. At this point, the issue is no longer about a simple billing mistake. It is about a company’s apparent unwillingness—or refusal—to honor customer cancellation requests. What makes this even more troubling is that after reading other Google reviews, I discovered that our situation appears to follow a very familiar pattern: customers report being trapped in recurring billing cycles, struggling to cancel, and continuing to be charged long after they have asked for services to stop. That is deeply concerning. A reputable company makes cancellation straightforward and transparent. A reputable company does not force customers to involve their bank to stop charges. A reputable company does not continue billing after repeated requests to cancel. The fact that we had to dispute charges through our financial institution speaks volumes. I find ReminderMedia’s business practices highly questionable. At best, their billing system is grossly negligent. At worst, these tactics feel intentionally designed to make cancellation difficult while continuing to extract money from customers. Either way, the outcome is the same: customers lose trust, time, money, and peace of mind. If you choose to do business with ReminderMedia, monitor every charge closely, document every communication, and keep records of every cancellation request—because you may need them. I cannot recommend this company and would strongly warn others to proceed with extreme caution.
RAYMOND WAS VERY PROFESSIONAL AND TOOK CARE OF MY REFUND BECAUSE I FORGOT TO CANCEL A TRIAL ON TIME... :)
Chantaul was absolutely AMAZING! She is the poster child of customer service. She actually took the time to address my marketing concerns while offering different options to improve visibility. She was patient and listened carefully to my needs to accommodate exactly what I needed. Thanks Chantaul!
I have been with Remindermedia for years now. I use the Branded Magazine. Which makes me stand out, and gives me a comfort factor with my Sphere. I am very happy with the Social posting they provide me with great social branding. This past year I ventured into their Facebook ads campaign. This has been providing me with leads. Their customer support team is always ready to help and always gets me the answers I need.
Love working with Danny Gault, he gives clear direction kind and know his job!! THANK YOU REMINDER MEDIA
Imaan was patient in explaining the program to me and how I was to enter data into the FB Lead Generation database. She answered my questions and did a good summary review. This is easy "stuff" for people who work in data management. For the rest of us it sometimes takes a little longer. Mahalo Nui Loa Imaan!
Service I received was over the top. I would recommend this company especially with all the different services they offer
Love this company, love the attention to detail and love the personal service provided!
Thank you Reminder Media. I signed up for their Facebook Lead Generator program on 12/4, but it has been a complete waste of time and money. I prepaid for a full year and canceled after five months because the service did not deliver what was promised. They claimed they were sending leads through email, but after the second month, I stopped receiving anything of value. The few leads I did receive were either bots or people located more than 300 miles away from my service area, making them useless for my business. I also noticed that the last digital magazine I received was sent on January 1, 2026, at 8:00 AM. Since then, I have not received the level of service or content that was advertised. The only remaining benefits available to me appear to be local event notices, which are not actually helpful to my business. Unfortunately, those are the only products I can still access until my prepaid year expires. When I contacted support, they were unhelpful and made no real effort to resolve the issues or improve the quality of the leads. I was also told that I could not receive a refund, credit, or any alternative service that might provide value for the remaining time on my contract. Instead, they said the account would simply sit there until it expired. At this point, I am waiting to see whether the cancellation is actually processed or if they attempt to charge me again when the renewal date comes around. Based on my experience, it feels like the company is more concerned with collecting payments than providing value to its customers. I would not recommend Reminder Media's social media Lead Generator service and would advise others to look elsewhere for lead generation services.
Excellent customer service and very quick to resolve any issue.
Very helpful, professional and consumer friendly.
Had first advisor meeting with Imaan. Looking forward to a productive collaboration! She was terrific and was sensitive to my needs
The marketing advisor was so patient and listened to my concerns to guiding me through the process to help get the best results from my sphere of influence and former clients and customers. Thank You, Bella,
Reminder media is the BEST!!!! 10/10!! I came across this company online, and I am glad I did! The whole team rocks!! I have been dealing with Dom and she is AMAZING! She will get the job done! (Everyone else too) they are very helpful and will make it right and help with suggestions!!! I will use them in the future for my business!!!!
Very Happy with ReminderMedia and their customer service!! Always very helpful and great marketing help and graphics.
Awesome experience professional fast marina was the best at getting us started 💯 would recommend to any business, we already started receiving calls
I have been trying to cancel this for a week now. I just RECEIVED a call from a very rude gentleman at Reminder who once he got me on the phone claimed that I absolutely HAD to speak with someone else in order to cancel my account. He then put me on hold for 3 minutes, returning only to tell me that nobody was available to speak with me - AFTER HE CALLED ME! I then questioned why I had to speak with someone to cancel my service and he informed me that he did not have the power to cancel it. I guess he only has the power to call me, put me on hold, and then ultimately HANG UP ON ME when I questioned why he cannot just terminate my account. I referred two other Realtors to thisservice. I have been a good customer, and prior to this experience I may have been willing to re-up at some point once the market turns around. This guy hung up on me for having the audacity to protest him calling me, putting me on hold, and then being of zero use. He clearly, as an English-speaking human being with vocal cords and fingers, could tell whoever the wizard is behind the curtain that I want to cancel my account. He definitely was able to communicate, which is the literally only skill that would be required to pass that message along. Instead, he hung up on a customer.
Hi, My name is Donna, and I just had the pleasure of speaking with Dan L., your Senior Marketing Analyst. He helped me understand many different aspects of your software that I was previously unaware of. Some of these features may have been mentioned before, but today everything truly came together for me. I thoroughly enjoyed our conversation. Dan was knowledgeable, patient, encouraging, and motivating. He provided valuable insights that will help me improve and grow my business. I wanted to take a moment to recognize his outstanding service and professionalism. He is truly an asset to your company, and I am grateful for the time and assistance he provided. Thank you. Sincerely, Donna Brown
I had a wonderful experience working with Kenesha Parker. She was Professional, patient and incerdibly kind. She took the time to help correct an issue and made sure everything was handled properly. Her attention to detail and willingness to help, truly SAVED my day!! THANK YOU for the OUTSTANDING service!!
ReminderMedia is an excellent marketing and publishing company. They have helped me with magazine mailings, digital marketing, and postcard campaigns, and I have been consistently impressed by both the quality of their products and the people behind them. What sets them apart is their ability to position a message not just visually, but strategically. The staff is always responsive, creative, thoughtful, and patient throughout the process, helping refine both the language and overall direction. Their recommendations are insightful, timely, and tailored to today's market. The finished products are bright, professional, engaging, and genuinely enjoyable to receive and read. More importantly, they help create meaningful connections rather than simply fill space. I am grateful to have ReminderMedia as part of my business strategy and would highly recommend them to anyone looking to elevate their marketing and stay connected with their clients. Kate Ward and Gustavo Lembo EXP Realtors, AZ, CA, Mexico and Canada
I've been customer for a long time and always happy with the service and responsiveness.
Customer service is top notch. It’s like having you own assistant.
They resolved the quickly.
I've had very positive experiences with ReminderMedia. They're always courteous and professional and have taken care of any issues I have with my marketing. The staff are caring and very helpful.