I've been a real estate client of ReminderMedia for a few years. Today I was stuck with a process regarding postcards. Phoenix answered all of my questions with thoroughness, patience and clarity. I never would have figured it out without this help!
Reviews about Client Retention
855 reviews · Average 4.91 stars · Page 3 of 18
Malik, Was Professional, Knowledgeable, PATIENT & just Great All Around. Trust I Never give perfect scores...because we are ALL human...But Malik is PERFECT!!! Thank you
LR
This company is excellent at partnering with you. The account managers are collaborative and helpful! Highly recommend!
WT
I send my SOI and past clients a quarterly Reminder Media magazine. It's a great marketing tool that helps me to stay in touch with my clients and SOI with helpful information in a nice coffee table magazine!
KH
My clients wait on this magazine! Summer and the crew are always helpful with my needs.
RH
I needed some help getting my magazine mailings squared away and was connected to Summer for assistance. She was very kind, courteous, and professional while guiding me to a successful outcome. My clients and I have always been impressed by the magazines they receive through my mailings, and Summer's outstanding customer service today helped put an "exclamation point" on Reminder Media's worth to my business.
LH
Reminder Media is extremely attentive to their customers. I have high expectations, and they consistently went above and beyond to make sure my experience was exactly what I was looking for. Their communication and follow-through truly set them apart.
AF
Great products and Customer Service Follow-up!
JY
The magazine is professionally designed and published and it helps me like the Realtor Professional that I am. I love it when I receive a call from a current and/or previous client complimenting the articles and asking “When does the next copy arrive”. Thanks to the entire team at ReminderMedia for your A+ service.
SE
ReminderMedia is always super helpful- going above and beyond every time I need assistance. Summer Shaban was thorough and efficient at handling my request!
SS
I love sending this product to my clients. I have been mailing out this magazine for many years. Great support and friendly agents.
KS
The communication was amazing.
JJ
I’ve worked with Reminder Media for over 7 years, using their magazines to stay in touch with my past clients and sphere, and the feedback has always been incredible. People genuinely comment on the quality and how professional they look. More recently, I added their Facebook ads and social media services, and the experience has been just as impressive. Reminder Media is consistently classy, polished, and a step above anything else I’ve seen in the real estate space. I couldn’t be happier with their products and service.
KM
I have been wanting to order this magazine for my clients for as long as I have been in Real Estate. I finally did and Im soo excited and my clients LOVE IT!
ER
Alex was absolutely great ! She was so patient and we got the next issue of my magazine done ! She even sent me a proof ! What wonderful service !
MW
The Service Adviser was very helpful and courteous in addressing my question. Sending me email on the instruction to get the issue resolved as a follow up. I am a very happy camper! Cheers...
RB
I've used ReminderMedia for almost a year for the branded magazines. My clients love getting them. They are very high quality and I've received excellent customer service from everyone at ReminderMedia.
E“
Andrea has gone above and beyond anything o would have expected from anyone. We worked through our setup and got it resolved. This is a huge reason I will work with reminder media. Kudos Andrea
DB
The rep for Reminder Media was beyond excellent. I have literally never had a rep spend so much time and provide so much information in such a remarkable way. I have not yet seen their products in person but their platform is awesome and offers great options. Literally cant say enough about how impressive Shawna was to work with.
RK
Cheyenne , is a true professional and stays cool , calm , collected and focused especially during a tight deadline! She is detail oriented and she really knows the RM system inside & out always able to pivot in order to get things done correctly. She is a true GEM ! She turned my day around … honestly !
DL
I am highly impressed with the marketing and the quality in the magazines sent to my clients. I received alot of calls since they received the 1st issue that was mailed in December 2025.
DH
Easy to extend the artwork deadline through chat dialogue. Thanks for your quick help!
J
Johnny was excellent to work with. Very pleased with my subscription!
JM
I have subscribed to this customized magazine to be mailed to my clients for many years. The magazine is wonderful quality, articles are very interesting and the recipes are terrific. My clients look forward to receiving this great magazine. And, to make this an even better experience for me, the customer service is definitely a 10! Thank you!
JS
I had a Great conversation today with a sale rep. that seemed to care and really want to help.
NS
Customer support is always responsive, easy to use and helpful.
LM
I love the product and the support! Thanks for all you do to help support my small business. Liz McClurg.
KR
Antonio answered all my questions and said he would get the answers to questions I had that he did not know the answer too . Very helpful
AA
The magazine is great, my clients really like it.
JM
I have been partnering with the ReminderMedia team since 2018. I have always experienced great customer service but my most recent experience was EXCELLENT! I spoke with Alex Campbell, Marketing Advisor who not only went over all the latest options I was not aware of but found some older features that I really loved that appeared to have been removed. Yes, I remembered when the digital magazine also included a video link for some of the recipes. Alex searched until she located a particular magazine and the article I was searching for..."The Avocado-Cilantro Deviled Eggs" and "The Maple Garlic Roasted Turkey," which still had the video version included on how to make the turkey. Both these recipes have been a winner to everyone I have shared it with. Alex answered all my questions, tested the new options with me to assure the features were working for me on my side also. Alex was patient, professional, and committed to making sure that we did not end our conversation without me knowing and understanding how to work what was available to continue to grow my business. ReminderMedia Digital Magazine is a great tool to have in my value bag. A definite conversation ice breaker. I have already started preparing for the new and exciting 2026 year!! Thanks so much Alex Campbell for all your help and your readiness to help if I have more questions in the future.
CF
Great product. Excellent customer service. I am so glad I can provide this magazine to my past, current, and future clients. They offer great content, and it's easily editable to make it more personalized. I enjoy working with it, and my clients enjoy receiving it. I highly recommend this product.
RR
Khan Bilal was very helpful when I wanted to make edits to my magazines!
VO
He was very professional wonderful had a great attitude and solve my problem
TM
Extremely helpful!!
DC
Cheyenne was ABSOLUTELY AMAZING! She really took the time to help me and do an unexpected training for me and I had NO idea until now how much was available with the Reminder Media company. Reminder Media offers so many ways to not only gain more clients but help retain your current clients. Thank you for all you do. I highly recommend Reminder Media to ANY business owner.
DL
Reached out to Summer 3 days before Christmas for help with printing address mailing addresses to my clients that receive my beautiful magazine. She expedited the process and had it sent to me so I can mail my very late Holiday cards. . Summer is the BEST! She didn't stop there, she also sent me links to Holiday client Gift Tags and other Holiday items that I might want to print
AS
Working with ReminderMedia has been a pleasure! Great customer service and highly responsive!
MR
Antonio is a lifesaver at Reminder Media.
MH
If I have questions, they always respond with thorough answers and they answer quickly!
RD
Alyssa Freeman is an awesome advisor who was very attentive to my concerns and needs. As a person who works with the public, I can appreciate exceptional customer service.
KB
Ronecea provided excellent customer service!
JI
Summer was efficient, knowledgable and a pleasure to work with. I appreciate the patience she had with me and my limited "techy skills!"
TF
Kyra is super detailed and very patient. Utilizing Reminder Media tools is a fantastic way for us to bring real value to our friends and clients.
CG
I use Reminder media to send a magazine to my clients. Clients like the quality of the magazine and I frequently get unsolicited positive feedback from my clients. The company is easy to interact and communicate with.
JH
Awesome company & product! My clients Love the American Lifestyle Magazine I send them!
JM
Great quality magazine & my clients love it!
LA
Very helpful people! Easy to work with and good follow up.
BL
Top quality way of keeping in touch with your clients .
RG
Tahj ansered my question, although not the answer I wanted to hear! Had hoped the last issue went out to my clients by now since the date was supposted to be Dec. 1-11. NOw i's the 12th, still no magazine. I have a potential new million dollar listing depending on it! I hope it arrives today or tomorrow before it's too late and I miss out :-( But not Tahj's fault)
BK
customer service is top notch!! issues resolved quickly and efficiently.