Oliver provided EXCELLENT Customer Service!!!
Reviews about Client Retention
855 reviews · Average 4.91 stars · Page 2 of 18
Reminder Media has been great. The clients that get the magazine love them. Recently I had a need for tech support to update the client list and I wanted to make changes to the magazine. I was lucky to talk to the most knowledgeable person. He was patient and taught me everything about the program and stayed on the line while I and he completed the changes. What a nice guy and great company.
The team at reminder media is very responsive when you have account questions.
I recently joined ReminderMedia and the quality of the magazine is great. The content is very well put together and my clients love receiving them. I would recommend them to grow your business.
Have been very helpful and easy to work with.
My clients love receiving this magazine. I've even made some of the recipes myself and they are delicious and impressive.
Very responsive and helpful!
great customer service and products
Very knowledgeable and professional. Excellent service. Thank you Andrea
Oliver at Reminder Media saved the day. We had a few additional addresses to add to our mailer past our deadline and he was able to help us! Great and speedy customer service.
Reminder media is excellent and always solve the problem
Great service and support!!
I went on to proof my magazine and found an error. I was able to get help within just a few moments!
I am very satisfied with the efforts of Reminder Media. The branded magazines allow me to stay in touch with my clients and provide value to them.
My clients love my magazines and enjoy the recipes! So much interesting and useful information!
I’ve partnered with ReminderMedia for several years, and they continue to exceed expectations. The publications are professionally crafted and make a lasting impression on my clients. Sending them out every other month keeps me consistently connected, and I often hear how much recipients enjoy receiving them. A high-quality product backed by a truly responsive and supportive team.
Reminder media has been invaluable for my business
I was able to fix an issue I had through the chat option with Oliver. He was helpful and walked me through the steps.
I love working with Yusra Javed! She makes me fell like I am her only client. Thank you for always going out of your way to make my height demands happen.
They have some of the best customer service/support! I work with them regularly for myself and my work team, and always come away happy!
Reminder Media has been with me for years, supporting my ability to professionally keep in touch with my clients and promote my services! My thanks for your continued support
We have been using Reminder Media at our mortgage company to send post cards to our past database and new potential clients. They have been great! Post cards are wonderful quality, Hayley is our rep and she's a rockstar and very on top of things. I have nothing but good things to say about Reminder Media.
Remindermedia's customer service is always top notch. Real people who really help. Great products. No gimmicks. My clients love receiving branded magazines - it's a nice way to stay in contact while providing value.
Support was quick and helpful
Full of confidence and kudos to Alyssa at Reminder Media for helping me address a tech challenge that was bigger than my know-how! thank you!
Lindsey is the BEST!!! This is said too often but seriously she is AMAZING at her client relations and ensures that everyone is on the same page throughout the entire process every single time!!! This woman is a true Leader and Rockstar in the marketing world!!!
Wonderful magazine that my friends and clients enjoy. I have been mailing it for many years and it allows me to stay in front of them. LOVE it! Very helpful staff as well. :)
Alyssa Freeman was GREAT! I only wish someone had done this before.
Kenesha Parker really helped me out today. It was deadline time. I was panicking and having a problem with edits. She was so knowledgeable and so extremely patient! We got through it all. Now to try to remember all her step by step instructions again for the next publication! Thank you, Kenesha! You put the star in Customer Service!
I’ve been a Realtor for over 20 years, and for the past decade much of my business has come from repeat clients and referrals. This magazine has been a wonderful part of that success. My former clients genuinely look forward to receiving it—they especially love the removable recipe cards, along with the health, decorating, and home improvement features. It’s an extremely effective marketing tool for staying top of mind with past clients and connecting with potential new ones. The platform is easy to use, offers great options for personalizing each mailing to reflect my brand, and the support staff is always responsive and helpful whenever I have questions. The magazine itself is high quality and beautifully customized to my business. I highly recommend it to any real estate professional looking for a polished, relationship-focused marketing piece that delivers real results.
I’ve been a long time client of reminder media magazines. I love sending to Clients that kept their homes as well as giving our magazines as to nice people that I meet.
Customer service was 5 star. Very prompt and issue resolved immediately.
I had a simple request so I used the chat option to get an answer. It was easy to connect and get an answer. Since I was short on time this was a good option
I have been using ReminderMedia for several years. I greatly appreciate the dedication and professionalism they put into these magazines. My clients, family and friends enjoy receiving them. They are filled with great content, tips and recipes. In addition, I value ReminderMedia’s support and I would highly recommend them to other business owners.
ReminderMedia has been an amazing addition to how I stay connected with my clients. The magazines are absolutely beautiful, and my clients love them! I get so many positive comments about how professional and thoughtful they are. Their customer service is top-notch—friendly, responsive, and always willing to help. It really feels like they’re part of my team. If you’re looking for a meaningful, high-quality way to stay in front of your clients, I can’t recommend ReminderMedia enough!
American Lifestyle has been my "go to" marketing piece for about 20 years - I receive rave reviews from clients & phone calls periodically commenting on its articles. A great was to stay in touch, with quality - so very professionally!
I absolutely love the fact that any time I need assistance, customer service is ALWAYS available and helpful!!! Thank you Reminder Media Staff!
Love working with these guys! Always helpful and supportive! Easy to work with and do a great job in production.
Always a great experience, and very quick to respond and resolve issues when they arrive.
Summer Shaban was great to work with! She has a great response time to questions
Alyssa Freeman is very informative and professional. Thank you as always.
We have been clients for years. Love their products, system, and excellent customer service. Highly recommend to our Realtor and Lender friends.
Wonderful magazine with very informative content. My clients LOVE receiving the magazine. I enjoy personalizing it a bit with the letter and the tear out cards are great.
Fantastic customer service! I have gotten help right away every time!
ReminderMedia's customer service rep Alle helped me with everything I needed and was so kind.
Love this company, always helpful & efficient. I have been a Magazine Subscriber/ Member for over 10 years.
I have been using Reminder Media for several years. They have wonderful customer service, but also produce a great magazine that I send out to my clients.
Reminder Media's staff is so helpful! They have solved every need that I have had.
I love the magazines, postcards, and the personal service. ReminderMedia group has been both supportive and valuable to helping care for our customers as well as building our client base.
Summer was great at answering my questions in a timely manner.