I love the American Lifestyles Magazine I utilize as a marketing tool and the excellent service I always get from the production company, Reminder Media!
All customer reviews
1,843 reviews · Average 4.84 stars · Page 22 of 37
Exceptional Customer service and follow-up!
Great Magazine!
The staff and the customer service of Reminder Media are unparalleled. In assisting you to design and customize your magazine, they show true collaboration and design support.
Service is fantastic! Quality of magazine is fabulous! Great company to work with, and the price is so good too. 5 stars all day!
Kyra at Reminder Media consistently exceeded our expectations by tackling every concern with professionalism and genuine empathy. She took time to understand our unique needs and devised tailored solutions that brought us true peace of mind. Her patience and responsiveness turned a complex process to us into a completely seamless experience. We’ve never felt more supported by a client service professional.
I just dealt with Alex Campbell late this afternoon, and she pretty much typifies the company: Always very positive, helpful with suggestions, and will work with clients on payments. This is a company that always seems to have their clients' best interests at heart. I neve feel rushed, and their suggestions are usually made with strong backing. I would highly recommend this company, its policies, products/services and its employees.
Reminder Media has been so patient and every time I reach out someone calls me back if not that day the very next day and leaves an email! I love their responsiveness and their attention to detail! :)
Started getting insurance quote request without calling. They called me. Hayley Perez really worked with us to find targeted lead generation that produces true ROI!
I have been using Reminder Media for over five years. The magazine is beautiful and I get calls thanking me for sending it. It pays for itself as it has resulted in many referrals.
Excellent, quick and effective customer service. I have been a client of Reminder Media for many years and my clients love the product It is a proven success method to stay in front of past clients.
My Account Manager Kyra, with Reminder Media has been wonderful to work with! 😊 Every concern and question I have had, she addressed with an immediate response and solution! I really appreciate her expertise regarding my social media and digital marketing! I look forward to Kyra ‘s suggestions to help me take my business to the next level!
I recently subscribed to magazine mail-outs through ReminderMedia, and I'm pleasantly surprised by the positive response from my clients. After making some calls, I confirmed that they not only receive the magazines but also enjoy reading them, particularly the recipes included. Initially skeptical due to the lack of immediate feedback, I'm now delighted to know that my clients find value in these magazines. Thank you, ReminderMedia!
Asaeed... thank you for being on top of things has I wanted to have the magazine more customized for my branding and logo. Providing the additional time to get this done!
Woof, what a terrible experience. Don't let them enroll you in anything automatically on their site. These helpful people neglect to tell you anything about the revolving charges associated with them automatically enrolling you in things I didn't want, didn't ask for, and wasn't told had revolving monthly costs. And to make matters worse, you can't use their site to unsubscribe or opt out of ANYTHING. You are forced into calling to cancel, left on hold for about 30 minutes and then given a hard pressure tactic to keep working with them. Gross.
Imaan, It's very knowledgeable ,very helpful and patient. Thank you. Imaan Kalil was very helpful and took care of my issue. Reminder Media is easy to work with.
Reminder media is your go to for all of your marketing and digital media. In case you haven't heard, these folks know there busines. Wayne Hill.
Michael does a great job and makes it very easy to place orders for the magazines.
Great customer service
Alex Campbell was super helpful. I dragged my feet for a long time in getting my magazine put together. Alex walked me through everything and had it ready for publishing within 24 hours. She stayed on top of everything and followed up consistently regarding changes/approvals. Very patient and knowledgeable. I am extremely pleased with the finished product.
I was having some issues and contacted Customer Support via chat and the Representative was great and very supportive. The issue was resolved on first contact resolution.
Eeman was kind and knowledgeable. She listened to my concerns and gave me great solutions! Thank you! That's the value I bring to my clients, too!
Zeenat Zahra is my account executive with ReminderMedia. She is very friendly, courteous and knowledgable. She takes the time to educate me on my Social Media package and its many benefits. Thank you, Zeenat and ReminderMedia!
I really like ReminderMedia. Everyone there is very helpful and knowledgeable. I am especially grateful for Imaan who is there to guide me and to answer all my questions with the most upbeat and professional persona. Remindermedia has a wide variety of tools and products to help you stay connected to the people in your sphere and to acquire new clients.
Love working with Reminder Media. They're friendly, helpful, and make the process easy. I strongly recommend!
Antonio, my assigned rep, is not only responsive to my questions, but he is good natured, informative and humorous! Which when you're on the 'learning curve' side is invaluable!
Alex was an absolutely pleasure to work with, she had patience in helping me when I didn't understand things and was helpful in finding solutons when I couldm't figure things out, becasue I am not the most technial savy person. She has a great personality and we laughed throughout the call as we figured it all. I am so thankful to her and can't wait to start seeing tha magic happen with my marketing. #TENPLUSSTARS
I am constantly trying to find ways to stay connected with my clients and it takes so much time. The ReminderMedia platform made this so simple and has really been a time saver for me - I love the content, the choices for automation and edits that can be made and the mailout as well as digital media that is made available!
Reminder media has allowed me to stay in contact with past, current and future clients on a personal level. I am able to edit and personalize the magazine to my character which is awesome and made simple.
They have a decent product but they dont do what they say. They sent duplicate magazines to at least 20 people and still charged me for those. Even though i told them no fewer than 5 times before they mailed them to remove them!!! On top of that be WARNED!! After your 1st purchase even though you specifically say that you're not going to buy anymore.....they KEEP TAKING MONEY out of YOUR BANK!!!!!!!
I always get help right away if I ever need something changed or I have a question!
My marketing muscle for my business and get so many compliments on the magazine. Also using their ads for leads. Customer service always helpful and accommodating. $$$ well spent for keeping my services top of mind.
Every rep actually cares when I have a question. Their products are top-notch. Emails and calls are always returned. Our recipients rave about the magazines and postcards. So good.
Great magazine and customer service for my business
Yusra has been very helpful in teaching me how to navigate the product and how to maximize the potential of remindermedia . Great product and service.
Kyra Glaser is my contact in ReminderMedia. I am so fortunate that she has decided to be working with me. She has a calm personality, very experienced at what she does and makes me feel like I am her only client. She schedules regular appointments so we can stay ahead of issues and is forth coming with great ideas to expand my business. I have worked with other persons in her position in other companies, but none compare to her. She is a major factor in me continuing to work with ReminderMedia.
This was the best interaction that I have had with Linta Naveed was great and prompt! Provided excellent service
I’ve dealt with many marketing professionals in my real estate career. Hayley has been a godsend to my marketing strategies . She is EXTREMELY knowledgeable, helpful, eager to assist and willing to brainstorm ideas with me to ensure I get the best results from my marketing plan. She has helped me grow my business. I have recommended her to colleagues and co workers. She is upbeat! I swear she is smiling while she is speaking with me. Very pleasant and polite which is hard to come by these days! Thank you Hayley!
I really enjoy working with Reminder Media! Customer service is also GREAT!
ReminderMedia provides exceptional service and clear deadlines. Each time I have contacted customer service about changes I'd like to make, they are responsive, detail oriented, and proactively solution oriented.
I love the marketing tools offered by Reminder Media. The digital automation for social media is great, and the monthly newsletters and digital magazines are great for reaching my former and potential new clients. The representative s have always been helpful, kind, and patient. I would highly recommend this platform. 🥰
Reminder Media is amazing and does everything with excellence. Quality shows up in everything they have done for me for several years now.
I've been using ReminderMedia for years and their service has always been outstanding. The magazines are beautifully designed and consistently impress my clients. Sending them bi-monthly helps me stay top of mind—and my clients genuinely love receiving them. Excellent product and even better customer service!
Everyone at Reminder Media is knowledgeable, helpful, and amazing to work with. Patrick and Mikaela have gone above and beyond to ensure my products look professional and perfect. I highly recommend Reminder Media for your marketing needs.
Fast, easy and amazing internet support. The "Chat Bot" got me to a live person within seconds and the minor issue was taken care of.
Reminder Media is tech forward, easy to use a variety of marketing outreach programs (digital, postcard, magazine, newsletter, social, etc). You can turn on or turn off. It is the easiest, most cost effective way to plug and play your marketing and branding efforts.
Derek was extremely thorough and clear when explaining everything to me! On top of that, he was also patient with me! I highly recommend talking to Derek to expand your marketing!
Very Helpful, prompt and very nice to work with.
We love ReminderMedia and Michael makes us love it even more! Michael made many suggestions and worked extremely hard to make our Issue the very best it could be. He is extremely patient and kind. We look forward to working with him again on future Issues.
Reminder Media has a high quality product, and my clients constantly compliment me on the content and variety. However, the deciding factor for me is my account executive, Imaan! We have been working together for 1.5 years, ever since she had to hand hold me through my very first issue. Imaan is professional, dedicated, knowledgeable and trustworthy. She knows what works for me, and what doesn't. I believe the word is intuitive. Without Imaan, no matter how good the product, I would take my business elsewhere. She is why my experience is stress free and enjoyable. I couldn't, nor wouldn't, do it without her!