The overall customer service and the ability to deliver an excellent product that is admired and accepted my clients. I truly endorse this organization for marketing.
All customer reviews
1,635 reviews · Average 4.86 stars · Page 22 of 33
I have been mailing the magazine for the past 3 years. I wish I would have done it sooner. This past year I have a partner that joined me and we both get great feedback and referrals from our past clients and new potential clients.
I have been sending out my American Lifestyle magazines to my clients for several years. These are very high end and make me shine! I look forward to exploring farming with postcards for my next steps to add to my marketing tools. Thank you, Reminder Media for helping me grow my business.
I worked with Melanie over at reminder Media. She created postcards for me to be mailed out to people who are likely to move. It was such a pleasure to work with her. She was very kind, very patient, and very knowledgeable about helping me to create this mailer that I will be sending out. It was such a pleasure to work with her, if I could give her a 10 star I would.
I have worked with Reminder Media for over 2 years experimenting with all their products (which are nice). However when you wanna be done...They don't let you just walk away. Never generated any business with this product, just thought it was a nice way to splash my name. Make sure you ask what the terms are to get out before you sign up because apparently 2 years of business does not constitute it.
Kyra is top drawer!!! Responsive, professional and informative!!!! She is quick to reply and always so very helpful!!!!!
I've been using them for a long time! I love them and the phone rings every time my magazine ends up in my clients' mailboxes!
I have been with REMINDER MEDIA for a long time now. The company has been extremely supportive with my GOOD TO BE HOME MAGAZINE and helping me with my customized inside back cover article every month which their design team is awesome with! Not only are they always there with their support for my magazine, But I love everything they offer from the QR code with their landing page, social media promotion, their amazing webinars… It just goes on and on! I highly recommend every agent to have REMINDER MEDIA as part of their marketing promotion to reach and stay in contact with their clients! It’s priceless!!!
I’ve been using this company for a couple of years now for my Real Estate business and really love it. The magazine always looks great, and the customer service team is super helpful—I’ve reached out a bunch of times to pause or tweak my plan, and it’s always easy. It’s a simple, no-stress way to stay in touch with my clients.
Worst experience I’ve ever had using a vendor for marketing and it’s sad to because I had 50 other companies planning on using them but with their lack of communication, follow up, and even just the simple request of getting a copy of the branded magazine sent to me and 2 months later having to send 5 follow up emails just to have a supervisor call me and tell me they don’t know why I didn’t get my copy and then also go on to tell me to “up my marketing skills by doing follow up calls to those customers” when they can’t even provide me a copy after being on the same list to send to? Don’t use this company.
I've been with ReminderMedia for years. I love their marketing assistance and their support is always ready to help in seconds of your reaching out.
I had difficult adding new clients and making changes to my magazine list. After waiting on the line for long time. I was greeted with an apology, and had the pleasure of speaking with a customer service person name Tawha. He helped me with making changes to my client list. He was patient and respectful and shared helpful information for me to access my account in the future with no stress. I am Grateful for the service received.
Great customer support! I got a quick and helpful answer to my question.
Summer is always super helpful and helps me whenever I have any questions! I get so many compliments on the magazine and hoping to get a listing soon!!
I have been with Reminder Media for 1 year plus - marketing my magazine. My experience with them has been stellar up til now and since I just came onboard with them to run FaceBook ads I expect my experience to exceed stellar! They moved heaven and earth with direct assistance for a month to get my fb business page up and running....at no additional charge! That kind of service is RARELY seen these days and I am so impressed! They could have dropped me and my crappy fb situation like a hot potato... but they did quite the opposite. I strive to have only excellence in my own business and I pride myself on partnerships in this industry with the best. ReminderMedia is absolutely one of THE BEST companies to have on my side. I am sincerely grateful for all their time and attention as well as their never ending diligence in providing excellent products.
I have had amazing customer support while trying to use my digital marketing on IG and FB. They have provided over - the -top customer service. If something isn't right or satisfactory to you, they work with you to make you as an agent, happy and successful! There customer service staff is second to none!
Hi quality product. Wonderful customer support!
I love this magazine. I think it is a pretty and high quality way to stay in front of my clients. The customer service is amazing!
Reminder Media company is about helping you succeed. They understand that when you succeed in the Real Estste business with the service and assistance of there products and customer service that Reminder Media also succeeds. They are about helping you reach your goals. Reminder Media helps you get results and will help you reach your business goals. The magazines are up to date content and everyone enjoys the recipes and helpful hints. The products are reasonable priced which is a win for first time business owners.
Summer was awesome. She was prompt, answered my questions and resolved my concern faster than I could have hoped! I really appreciate the attentiveness of your customer support team. They have always been top notch professionals!
Terrance from Reminder Media was awesome in not only taking care of my questions as a customer but taking the extra time with me showing new improvements and more in the system. 6 stars Sir!
always the best customer service
I love that I always know when my magazines have been delivered- I’ll get a call, text, or screenshot from someone reaching out to say hi or share a referral! Adding this magazine has been a great way to stay top-of-mind with my sphere while providing valuable, informative content, without adding to their already cluttered email inboxes.
American Lifestyle Magazine has been an incredible marketing tool for my business — I’ve been sending it out for years! I love the recipes and articles, and my clients often reach out to tell me how much they enjoy receiving it. Additionally, I’m always impressed by how friendly and knowledgeable the customer service team is. Their support makes the experience even better. - Full Financial Group @ Keller Williams
I've been with Reminder Media for an average of 8 months and I don't plan to ever go anywhere else! The post cards keep me relevant in the community and my clients loved the magazines because not only does it inform you about Real Estate (the homes) but there are delicious recipes, out and indoor activities, home decor, the whole nine yards! Thanks ReminderMedia!
I had an amazing experience with this company! The customer service team went above and beyond to help me with everything I needed. They were incredibly professional, responsive, and genuinely cared about making sure I was completely satisfied. It’s rare to find a team so dedicated to their customers these days. I highly recommend them to anyone looking for top-notch service and support!
Great customer service.
Remindermedia is always responsive to me and on top of my needs.
Very friendly and effective customer service, Summer was very concise in resolving my issue!
Reminder Media has been there every step of the way in my direct mail efforts. Hayley has been a reliant and resilient vendor representative, as I whethered the obstacles and fluctuations of the market. Rich/San Diego
Summer was great in resolving my question! Very speedy response!
Excellent online chat support from Summer!
Alex Campbell is the name to remember when you need help with reminder media magazine. Reminder Media magazine is the best marketing tool out there. Alex is their best representative as she worked with me 24/7 f untill my magazine was the way I wanted it and I love her suggestions and guidance and patience. Once done she worked with me another 2 hours to help join my instagram w Facebook, social media marketing is another asset to being a Reminder media client. I could not have done all this without Alex. I will continue to use reminder medias as long as she’s with me. Thank you Alex❤️you are the best.
ReminderMedia is great to work with! The product is wonderful, and the support representatives are very helpful. Mahnoor Hayat spent so much time getting all of my websites up and running!!
Great customer service!
Robert is very professional and competent. A pleasure to do business with. Highly recommended.
Always fast and efficient when I have questions or need changes! Very good customer service!
This has been a great resource over the years as I've used it to keep in touch with clients. There are so many ways to spend our real estate marketing money, but this is at the top of my list! Great magazines!
The customer service associates provide excellent support that has made it easy for me to get my database uploaded and my magazine content organized quickly. They even gave me some assistance creating a QR code linked to my fund raising efforts for the American Cancer Society and it worked to help increase the donations I received! I would recommend ReminderMedia without hesitation....and I received a lead from my first issue!
Samantha Tavera worked hard on finding out why the landing page I chose was not displaying correctly in my magazine proof. She finally said it was a glitch and she will email me once the glitch is fixed.
Using their 'chat' is easy and they are quick to respond.
Prompt response and handled my problem quickly.
Just spoke with Summer Shaban and she was so helpful in helping someone who readily admits to being technically challenged. Thank you Summer!!!
Great products and services. We are pleased with the quality of the magazines and the wonderful content. Thank you.
Very responsive and awesome assistance everytime!
Always Great Customer service and beautiful quality!
We love these magazines, and so do our clients! And Reminder Media has helped us stay in touch with them on a regular basis. They accidently charged me for more magazines than I ordered, and they immediately corrected the issue when I alerted them to the error. Top notch customer service!
The team at ReminderMedia is always quickly responsive, friendly and knowledgeable. Thank you for doing a great job!
Good help from the HelpDesk. Had to get a human. I do hate that they try to help you with useless AI assistant first. Ask first if I need a human. I don't use the chat unless I DO NEED a human.
DOM STOCKLEY is the most amazing person to talk to at Remindermedia. I actually chose to use them for my marketing specifically because of Dom- her approach, kindness, responsiveness, hard work and individualized service and support. Thanks to Dom and her shining personality, I did move forward with Remindermedia and have been so happy with their service and products and continue to find them to be an amazing marketing partner. Easy 5 Stars and a happy customer here :)