All customer reviews

Great magazine product and marketing products

I had to put $100 downpayment fully refundable,I canceled before we start any work together. Christel Amponin didnt stop replying my emails. and now i have to call my bank dispute vs. THANKS FOR WASTING MY TIME.

I don't recommend them at all! You can cancel however they still continue to charge you. There is always some excuse and they won't refund you back to the time you canceled. Per "Mimi" the person in billing.

Roshaan Arshad of Reminder Media made my experience EPIC! Very professional, polite and knowledgeable. Pure quality in the service...Would highly recommend Reminder and making Roshaan your point of contact

For good down home cooking this is the best place in Russellville... Everything is cooked fresh daily and the staff is awesome. Shawna is the best.

Yo

If you don't order magazines when they tell you too, they will threaten to close your account. This is the latest survey I sent to them after I expressed that I did not like the upcoming magazine. "This is the first time I've interacted with Mimi Hauser. She was extremely rude, and did not listen to my concerns with the upcoming issue. I told her that I was working with someone else in Reminder Media on a postcard campaign and did not like the upcoming issue. She tried to tell me that I don't have a choice on my billing preferences and I must order magazines. She never tried to offer any resolution by switching to a different magazine and told me she knows better than I do about my client base and how I should market to them. This is certainly the most unprofessional interaction I've ever had with an advertising or marketing group. I told her to close my account and will not recommend Reminder in the future. "

Travis was AWESOME! He helped me conceptually and with the details of the inside back page of my magazine AND helped me with my digital edition AND my website!

The best use of my marketing dollars, that I have found!

I thought it was more satire but it's not

Great magazine! My clients find this magazine valuable and It helps me stay front of mind with them. I love the customizable pages and quality of the magazine.

Camilo went above and beyond what I needed help with. He answered all my questions and guided me through the resources that are available to me. He also was patient with me as I set up my landing page. Thank you Remindermedia and Camilo for serving with excellence.

Customer Service was on point for first issue making sure looked good and I had reviewed/approved the proof...after that you have to keep up with it on your own. Log in and send yourself proof or review there. I have had an issue send with the same content =( I am halfway through my agreement...I am so ready to be done. They are constantly trying to sale me more, SPAM email. I bought a mailing list moments later their website went down and I couldn't access... After I signed my service agreement they showed up at my office to sign up more agents at our office afterward...I couldn't believe it!! Magazines overall looks great and think that this is a good idea, but I feel after they get you signed up they are less concerned about your satisfaction as they have you for 10 issues?? I was on board with the ease of sending this to my clients, but they want you to log in and then they want you to buy more (digital version, mailing lists, postcards, and more).

Camilo was SUPER helpful throughout my whole process in learning about Reminder Media. He was extremely friendly and patient no matter how many questions we had! This is a great company and we are excited to be working with them!

Love the professional service I get from this company Top notch all the way My clients just love the magazine

The magazine is a great marketing tool that reflects my personality. Both my clients and I are pleased with the look and content. Camilo Bandes is a great representative, who responds quickly to my questions. I truly appreciate his efforts.

It has been an amazing experience working with the publishers to get my magazine going, everybody has been so helpful. My clients from my real estate business absolutely love it! Thank you Myratherealtor

Excellent customer service and a quality product.

I highly recommend ReminderMedia to any business looking to take their marketing to the next level. They offer high-quality services, excellent customer support, and a commitment to delivering results that is second to none.

Outstanding customer service. The platform is stunning and we have had many comments from our clients about the magazines.

What a great company to work with - and a great suite of easy to use, custom marketing tools! Everyone is personable and top of their game when it comes to product knowing and understanding what a Realtor needs to succeed. Highly, highly recommended. Thanks Camilo and Shari !!

Fantastic service all around! Camilo is so helpful and on it!

I've been a Realtor for decades but always ready to learn and utilize new marketing ideas. This company and its products, customer support and service have been exceptional. The quality of the magazine that I've been sending out and the response I've been receiving from my best long term clients is overwhelmingly positive. Very pleased.

This is a great marketing tool for any agent. The auto send with your provided address list is great, it frees up my time greatly! I've had clients call me and say they were ready to sample the food from the pull out cards! Love the ability to personalize the covers to meet my specific marketing plan! I like that they are not dated! You can get a few to handout to prospective clients, gives you a very professional image!

My clients enjoy the articles and recipes in the magazine, and it's a great reminder that I'm a local real estate agent and cafe owner.

We have tried 2 products from this company. The first was postcards - they sent a stack of postcards with our ad stuck in the middle where you couldn't even tell it was an ad for our company. The latest was the magazine. Due to being very dissatisfied with this product, we have been trying to cancel it for months. Every time we talk to someone they assure us they are cancelling our account but it never happens. This company sounds great until you have an issue and then you can't get anyone to respond. They don't follow through with what they say they will do. I have been trying to get a return call for 2 days now with no response. It's really too bad they aren't as good as they sound! Buyer beware!!!

Mimi from Reminder Media was awesome! She took the time and sat with me on the phone for an hour and go over the editing of my magazine with me. She showed patience and care and was a complete professional. Great service!

This place didn’t even add the personal details that I submitted and only did copy and paste with the photo, without centering it, or even making it look not photo shopped into it; it had white outlines around the whole photo. To make things worse since I sent the money they act like my emails don’t send or that my calls don’t go through. Extremely basic quality and they were sent with pen marks in some of my pages and that’s super unprofessional. Overall I thought the service was going to be good, but after delay after delay (first I was to get it in November them barely got it, after 4 delays, on December 27th). This was waste of money and I just hope others pay attention to that before wasting your money on something you can’t even use. In my photos you can see, no DRE number and horrible photo editing into the pages along with really bad quality of the material overall. I paid in full and I literally will just have these useless magazines in the box they came in…. 0.1 stars out of 10

Always great to do business with this team of agents. Today's meeting with Gregg was GREAT!!

Bad experience. Customer service is horrible. A girl called and said my next magazine printing will be in Jan. I was not happy about them reaching out so quick to schedule for the next printing only a few days after I received my 1st order. Especially when I clearly told the sales rep that I will not be printing so often in my 1st year signing up with them. The email he sent to me also says "Note: You are currently not set to mail for the next deadline." The girl said it's the procedure to call me and confirm if I want to print and to set a deadline within 6 months. Or else my account will be closed. That is not what I signed up for. I confirmed with the sales rep that I can order magazines when it's the right time for me. He said yes. I told the girl it felt like bait and switch to me. She said I can cancel the printing later but she has to follow the procedure and set a deadline. This is ridiculous. I already have an email that says "Note: You are currently not set to mail for the next deadline." Not to mention she raised her voice and kept interrupting me during the conversation. I can't believe I had to yell and ask her if she can let me finish. If it's a misunderstanding, I believe someone else from the company would have handled the situation much better than she did. After the phone call, she closed my account without my permission. I signed up when they had a discount going on. If I remembered right, the set up fee was $50 plus sales tax. It's not a lot of money. However, it's eye-opening to see how bad their service is.

I have been using this service for almost a year now, and I love the magazine and extra services the company offers. I have had several clients and friends who have told me how much they love receiving the magazine, and they are very impressed with the quality and content. The company sends email reminders and calls for proof approvals prior to each mailing. I can increase or decrease my mailing list, create multiple lists and send different magazines to different audiences, and select a variety of options for layouts/inserts. They regularly call to suggest follow-ups and ideas so I see a higher rate of return on my investment. They keep working to make the site better and easier to use. And there are extras offered to those using their services. As a new agent, I have found their services high in quality, and therefore, I have expanded my use to include other marketing tools beyond the magazine. One item to note, know your state advertising requirements. They will set-up your information to make sure you remain compliant with your state advertising guidelines, but you must tell them what that is. Communication is key.

Excellent company and people to work with. They were very helpful in walking me through the process and making the changes I needed for my magazine. The magazine itself is very nice and professional with insightful information and recipes that my clients can take value from.

Our clients love receiving the American Lifestyle Magazine from ReminderMedia. I love that we are able to customize each issue, which makes the magazine very personal. Customer service is always responsive and helpful.

I have used their magazines for several years and I feel it's a very quality product I am able to use to stay in touch with my top clients and I use them when I meet new clients at open houses

I’ve used Reminder Media for years . The customer service is above and beyond . I tried the magazine as one time gift to clients and they loved it so much I decided to keep bimonthly . Their postcards turned into the one thing that helped me create my brand and be successful . One postcard changed the course of an entire project . I highly recommend them

They're aight

I've been using Reminder Media for over 4 years now and absolutely love their products and their customer service even more. Every time I've needed something, they have been very accommodating and helpful. Their magazines have kept me in front of my core sphere of influence bringing me many referrals. It's been a pleasure partnering with you on my marketing.

I knew of them as a REALTOR driven concept but I decided to try their magazine with Healthy magazine option. It was a good idea but their communication at every level was a BUST. It'd take them weeks to respond or communicate via phone/email/text even when I called back to their inquiry. My issue was due a payment so my mailing was delayed by 2 months and so my magazines (56) won't get mailed until after the first January. Yet it has Xmas content. Bah humbug!!

Giant THANK YOU to Shah for helping me become more proficient with the Reminder Tools and create relationships with my clients!!

I’ve purchased magazine from them. A great advertising tool for Realtors. This is a very professional and creative way to advertise yourself to potential clients.

I love my magazines! I'm so happy with ReminderMedia. They are like a 1 stop shop to stay in touch with my clients. And the magazines are so nice! It's been a great way to stay in touch and stay top of mind with so many people that I have helped. Thank you for making it easy to navigate and affordable. I love that I can also find other resources like postcards, items to print and post on socials. It's great! You guys have EVERYTHING! Thank you!

Very helpful and professional.

I just received my 1st issue of American Lifestyle Magazine and I just LOVE it!!! The content is very engaging and the images throughout are vibrant and very professional! I would highly recommend this magazine to anyone who wants to maintain a creative "touch point" with their clients!! Debra, Realty ONE Group AZ

Not ready yet.

Excellent marketing company. I love the American Lifestyle magazine, and so do all my real estate clients. I use Reminder Media for digital/email items too. The staff is responsive by phone or chat and super helpful if you need ideas/solutions. I am a bit of a procrastinator, so their gentle deadline reminders are priceless. I always feel like my success is their goal.

I really enjoy working with the company. All of the associates have sooo much patience and they make me feel like they are apart of my marketing team and this is why I am still doing business with them! The magazine speaks for itself.

Such a great company to work with!

They are very horrible with service. I've been calling to service done but no one returns my call. Then one of the lady by the name of Crystal gets mad that I want my money back. One is I didn't authorize no one to freely go in my account. I told them I may consider doing business after the new year but now I won't be doing any of it. They're trash in my opinion.

Deceptive business practice. Said I signed a agreement which never happened verbally or electronically. Buyer beware.

It has been an absolute pleasure working with this company. They provide a great predict with this BEST service. I highly recommend this service for all business but also new start ups wanting to have a competitive edge on how they market to local communities and nationally. A special thanks to Michael Griego. He's the man and we get non stop compliments about our magazine in our medical community. Overall GREAT INVESTMENT!!!