Antonio is a lifesaver at Reminder Media.
All customer reviews
1,635 reviews · Average 4.86 stars · Page 10 of 33
If I have questions, they always respond with thorough answers and they answer quickly!
Alyssa Freeman is an awesome advisor who was very attentive to my concerns and needs. As a person who works with the public, I can appreciate exceptional customer service.
Ronecea provided excellent customer service!
Summer was efficient, knowledgable and a pleasure to work with. I appreciate the patience she had with me and my limited "techy skills!"
Kyra is super detailed and very patient. Utilizing Reminder Media tools is a fantastic way for us to bring real value to our friends and clients.
I use Reminder media to send a magazine to my clients. Clients like the quality of the magazine and I frequently get unsolicited positive feedback from my clients. The company is easy to interact and communicate with.
Quick response. Easy
Awesome company & product! My clients Love the American Lifestyle Magazine I send them!
⭐⭐⭐⭐⭐ I’ve had an excellent experience working with Reminder Media. They have truly gone above and beyond in helping me grow and elevate my real estate business. Their team is knowledgeable, responsive, and genuinely invested in my success. From branding and content to overall strategy, everything has been thoughtful, effective, and aligned with my goals. Thanks to their support, my business visibility and client engagement have significantly improved. I highly recommend them to any real estate professional looking for a marketing partner who delivers real results.
Reminder Media producing branded magazines for us for many years. Great customer service and our clients love the magazine.
Great quality magazine & my clients love it!
Very helpful people! Easy to work with and good follow up.
Top quality way of keeping in touch with your clients .
Tahj ansered my question, although not the answer I wanted to hear! Had hoped the last issue went out to my clients by now since the date was supposted to be Dec. 1-11. NOw i's the 12th, still no magazine. I have a potential new million dollar listing depending on it! I hope it arrives today or tomorrow before it's too late and I miss out :-( But not Tahj's fault)
customer service is top notch!! issues resolved quickly and efficiently.
Very helpful.
Quality products. Great support!
Great customer service! - And product!
Spoke with Ronecea, and she was very helpful in assisting me. I had trouble accessing the site, as I kept getting a "Connection Timed Out" error every time I tried to log in and edit a magazine. With her assistance, the issue has been resolved. Thank you.
WOW!!!! I love Reminder Media and Alex Campbell. She was amazing. Helped me set up my calendar for posts, walked me thru how to update my digital magazine and shared about their amazing resource center. If you are looking for a way to boost your client referrals, I recommend that you start using Reminder Media to grow your following, your leads via posts and client touches.
We really wanted to like Reminder Media, but our experience was extremely disappointing from start to finish. We signed up for their magazine service for our firm, and everything seemed fine during the initial call right up until they received our payment. The wrong magazine was sent out to our clients, and despite reaching out repeatedly, we spent weeks trying to get answers. Each time we were told our issue was being “escalated,” yet nothing was actually resolved. At this point, we’ve been ghosted by Reminder Media. Overall, the customer service has been severely lacking, and the experience has been far more stressful than helpful. We cannot recommend Reminder Media based on what we went through. Cool idea but I suggest finding a different company.
Easy to work with. Great way to keep in touch with past clients and prospective customers.
Super responsive, supportive and professional. Looking forward to working with this vendor on many projects!
Sylina truly is an asset to this company. Her sales pitch was that of legends and her honesty about what makes you guys different than other companies had me sold. You have a gem of an employee and I look forward to doing business with you all again and it was all because of her!
Amazing Support. Answered all my questions and concerns quickly and successfully.
Summer was very helpful and quick with solutions for me!!
Support is always willing to help & get all of your details handled prior to your deadlines. Thank you ReminderMedia!
I have been using ReminderMedia for almost two years now and I can’t say enough amazing thangs about this company, I truly love and appreciate the customer service department, they have always been so accommodating and understanding to my needs. Their Magazines are amazing and I get a tone of positive feedback from friends and family, as well as their digital content makes things so much easier because everything is taken care of for you. Definitely recommend to everyone!
Thank you.
Alex Campbell was super helpful getting my account organized and creating my magazine!! She made the process fun and easy!
I love the American Lifestyle magazine that Reminder Media sends out on my behalf. But perhaps more important, their customer service is outstanding! There's Chat, of course, but there are also folks who will get on the phone with you. Top notch.
The customer service team is always very helpful!
Kyra is very helpful and a pleasure to work with!
Great Products and Customer Services.
they produce a great product and very easy to work with and have a lot of good marketing solutions.
Fantastic follow-up and personalized attention
Great magazine! I've been a client for years now- great way to stay front of mind with your sphere. Beautiful product!
I found this company online and saw they have many good reviews but now I’m starting to think that they paid them off. I paid them $900 for 1000 postcards and 100 door hangers. I didn’t receive 100 door hangers so I contacted the company vice president Kathy emailed me twice and told me that I should receive it soon until now. I still haven’t received it. I emailed Kathy back demand for a tracking number. She never replied back to me. One of her representative contacted me and I told him what happened. He said he would send me the tracking number immediately. It has been three day. Nothing from him. I bet they didn’t even send our 1000 postcards to my customer. Beware of this company.
I have been with Reminder media for many years and have always been completely impressed. I love the fact that they do not overlap territories and addresses, and that I have the freedom to author and create my own content, letter and choices. I continue to receive compliments on the product of both magazines and online, and have gained clients directly because of it. Yes! I highly recommend them!
Kyra was super friendly and very informative. Helped me right away with some ideas of marketing & shared her contact information so I could reach out directly, anytime. I’m very grateful and looking forward to working with her.
Great customer service and excellent marketing products!
Worst company first Ryan Gorskie lie to me told me I will be charge only $250 and now they charge me $550 total and my magazine it's not even done correctly. Clients address get "waiting listed" so they will reject your clients from getting the magazine. The website sucks you can even do a simple logo adjustment without them send it to the design team then they do a bad job so you have to created yourself time consuming and NOT CUSTOMER FRIENDLY AT ALL. Mark Thomas never available, Amber Thomas lie and told me my project will be on hold and not printed till we fix issues, because of my clients address been under "waiting list" but charge $550 in the weekend when their is cero customer service.I want my money back this has been a headache since the beginning. Will not recommend it at all.
Customer service is always so supportive and amazing!
Agent was very helpful and thorough and gave me the exact information I needed.
I have enjoyed working with the team at Reminder Media for many years now. Especially Phoenix who most recently assisted me in transferring names on my list to another team members list. Very professional and efficient and I am more than pleased as always. A great product to stay in front of your clients in a meaningful way. Holly
Reminder Media is always professional and helpful. I had a scheduled mailing to go out and I happened to look at the logo was missing. Tahj quickly responded, corrected before they were mailed out. I appreciate them always being on point!
Summer Shaban was great at resolving my issue!
High quality publications - our clients love them Great customer service - very responsive
I had set up a date that I felt pressured to get but I got it and was waiting for a big payment to come in was told as long as I let them Know I could change it I both texted and emailed to have my date changed received notification it was acknowledged yet was still charged and when I asked why was never given a reason in fact no one got back to me until I said I wanted a refund and even then got a call back trying to get me to stay with them. I said no refund me and it took them 3 days to process my return which in then is still going to take 3-5 business days to be returned to me. They charged me without my approval and then have been holding my money days after I asked for it to be returned. Terrible company do not recommend.