I've been a client of Reminder Media for years and love their products, service, and support. The magazines that we send to our clients are high quality and are alwasy filled with appropriate material that is fun to read and great to keep out on the coffee table. They have a great support that answers quickly and can actually help you! Appreciate their service!
All customer reviews
1,843 reviews · Average 4.84 stars · Page 19 of 37
Alex was fabulous to work with! She helped me make the changes needed that I wasn't sure how to do. Thank you!
Great support
I was struggling with trying to change the front cover of my magazine to include a cover with a QR code. Support from Summer was amazing. I had simple, basic questions and she helped me through them all!
[UPDATE] I'm updating to 5 Stars! ReminderMedia worked out the kinks to the new software and everything runs smoothly. I mostly want to give a shout out to the Customer Service Team that is always available by phone and online chat. That respond quickly and always confirm things are running smoothly. This print piece has really been such a special addition to stay top of mind for my clients, friend and family. [PRIOR REVIEW] I really enjoy sending my branded magazines to my clients. The print pieces are always of good quality and the articles are relatable. The only reason I'm not giving them 5 stars (more like 4.5) as they changed the software editing platform and it has become more time consuming waiting for custom designs. The ReminderMedia team is always helpful and they allow for flexibility in the issue deadlines. I really love this product.
I have consistently experienced outstanding customer service from the Reminder Media support staff, which is truly refreshing. My clients are impressed with the magazines, and many of my fellow brokers have enthusiastically signed up for their own subscriptions. It’s clear that this is an exceptional product that delivers value all around.
Derik has been a tremendous guide and support expert. He answered questions and patiently walked me through the basics re: how to set up best practices and maximize results using Reminder Media. 😊
I have used Reminder Media for many years and they are a top notch company that has their client's best interest in mind. Give them a call or a try and you will be glad you did!!
As a realtor, I’ve been using American Lifestyle Magazine for years to stay connected with my clients after closing. The magazine is beautifully designed, full of engaging content, and always high quality. The customer service team is outstanding—friendly, responsive, and a joy to work with.
Reminder Media makes it easy to create a quality, personalized magazine that our clients enjoy.
I strongly recommend Remindermedia be one of the first things you make room for in your marketing budget. Staying in front of your prospects and clients is what they do best with their Magazines and tear-out recipe cards, these are the the kind of sticky referral marketing products that provide long-term exposure & returns.
Cheyenne was incredible knowledgeable, helpful and patient as she walked me through each step. She helped me understand the program better amd showed me what resources were available to be that I didnt know about. She going to be my go to person.
I’ve been using Reminder Media magazine for over 20 years and my clients love every single one of them. The automated marketing is also wonderful. Leaves me time to do other things.
Summer was excellent to work with and fixed my issues very quickly!! Reminder Media is wonderful to work with!!! Thanks!!!
Very good Customer Care. They answered all my questions.
Andrea was friendly, patient and thorough. I felt like she was really listening to my questions and answers. I would highly recommend working with her as your partner at ReminderMedia.
Summer was friendly, efficient and made the needed changes quickly. Easy to communicate and a great product!
Chantaul was excellent, helping me with my first design. She helped me modify my proof, explained delivery notifications and processes. I feel confident navigating the app and making changes to my order.
Malik Kashif is always helpful and he cares about his customers I like to work with him
I have used American Lifestyle Magazine for over 10 years and it is one of the most beautiful marketing pieces that I send out to my special clients. I have chosen to customize the inside back cover of each issue to share personal stories and offer useful information and links with my clients. It keeps us connected and nurtured lasting friendships. This marketing piece has proven a wonderful source for referrals. . The quality of the magazine along with interesting content makes it a coffee table favorite. There are two tear out cards in each issue that are personalized and I have chosen to select recipes that I like for my clients to keep. But there are lots of options. They also send out a digital copy for me which is fantastic.
Love working with reminder Media, always get my ROI and the support is sooo helpful and attentive!!!
I have used Reminder Media for a few years now and not only do my clients love their magazines, the company has been extremely helpful with addressing and adjusting to my needs. I appreciate their flexibility.
Great customer service. Answered my questions quickly and clearly!
Derik was very knowledgeable and helpful in guiding me into a farming campaign. You can tell he wants to help you succeed!
Always get superior service.
Derik helped me put together a good mailing campaign for 25/26. Knowledgeable & a pleasureto work with.
As always I’m given VIP treatment when it comes to my needs with reminder media. They have assisted in setting me apart from others with my branded magazine
Being new in Real Estate is hard. Building a base and connecting with potential clients poses daily challenges. Reminder Media has been a game changer. The magazine is beautifully designed and the customization that is allowed is amazing. The postcards are relevant and timely and so easily utilized. And now, the Social Media ads have added a whole new level of connection with viable potential leads. Marketing Advisor Alex Campbell shows so much care a dedication to her clients. I appreciate how much she has helped me understand the system and all of the ways that it is working for me. Thanks Alex!!
LOVE THIS COMPANY and all they do for my real estate business!
It is one of many of our jobs to keep our name in front of our clients in this very distracting world we live in. This magazine does this with great content that is universal. Love it!
Quick to answer questions and find solutions.
Such an easy way to keep my face in front of long term clients. Really happy with the quality of the articles and the service behind the magazine.
Our team loves Reminder Media! Easy to use and customer service is so great!
I feel like this company lied to me and did NOT deliver the results they promised. It all felt like a big sales pitch. The part I’m most unhappy and frustrated with is their social media service. When I called to speak with a supervisor, it seemed like the staff were just reading from a script. In the end, I never actually spoke to a supervisor. The operator claimed she had spoken to one on my behalf, but it felt like I was just getting the runaround. Overall, I think their customer service is terrible! If you’re considering using their social media marketing services, I strongly suggest you run the other way.
The team is responsive to answering my request. Very helpful through phone & text.
NEVER AGAIN lol. I purchased magazines from this company and I tried cancelling months ago. They told me they would stop charging me but then they continued to charge me and ignore my issues. I had to talk to my credit card company. Then they started upselling me and calling me almost everyday trying to get me to buy more from them. Horrible customer service. Do not recommend.
Always responsive and results oriented!
I like the full-color magazine; it looks very professional. I love the Facebook posts that are provided to help make me look good! Thank you for the bonus for referring my friend, too! Faith
Mahnoor, was exceptional and goes way above and beyond to accommodate. She is simply the best.
Shoutout to Malik from Reminder Media’s customer service team. He’s fantastic! Not only is he professional and knowledgeable, but he’s also so patient and genuinely kind. Every time I’ve needed help, Malik has gone above and beyond to make sure everything is taken care of. He raises the bar for customer service, he is outstanding and his efforts never go unnoticed!
Amazing customer service, and exceptional quality magazine that my clients love to get! Highly recommend!
I want to thank my marketing person, Jeremy for always doing such a great job. Today he went above and beyond helping me, and every time I need his assistance, he is right there with creative ideas, and professionalism. He makes my work easier, and I truly value his support. As a small business, it means so much to have someone who truly sees the value in what I do and treats my work with the same importance as a larger company would receive. He never makes me feel “small” in business; instead, he brings ideas, guidance, that make a big impact. I am so grateful for the way he believes in my business and helps me shine! ⭐️
I LOVE ReminderMedia. I have used their magazines for years and my clients love them. I added the digital marketing and love that too. Customer Service is top notch as well! Summer has been so helpful and eager to assist with my edits. 🥰
Samantha provided great customer service and resolved my issue better than could be expected!!
Remindermedia is a great company with so many different strategies for client touch points. So many of my listings have been from people who I send my Remindermedia magazine to. It has been the single best investment I have made in my real estate business!! The staff at the company are super responsive at returning phone calls and emails and they are always available when I need help to create original ads upon my request.
Imman is very responsive, helpful and kind. I appreciate her assistance.
I LOVE Reminder Media. They are SOOOOO professional. Thanks for being so helpful! Magazines are beautiful! Your editor needs a raise.
I am blown away by the customer service as a new client! Yusra went above and beyond to work with me. Her knowledge and pleasant disposition made the experience so rewarding. I learned an incredible amount of information about the services provided and how it will grow my business. Yusra is a gem! She provided 10 out of 10 service!! Thank you~
Great customer service!
She was great and very informative with the whole process of the magazine and any social media!