Kyra did a great job communicating and seemed highly skilled to help me get started. She was able to answer all of my questions to my satisfaction.
All customer reviews
1,897 reviews · Average 4.84 stars · Page 19 of 38
Wonderful customer service
If I could give Jeremy White more than 5 stars, I would—he’s a solid 15 out of 10! Jeremy goes above and beyond in every way, and his level of professionalism and genuine care for clients is unmatched. From start to finish, he makes the entire process seamless, and his attention to detail, patience, and follow-through are second to none. Jeremy doesn’t just provide customer service—he sets the gold standard for it. He deserves major recognition and every customer service award out there. Working with him is truly a privilege, and I cannot recommend him highly enough. ReminderMedia is lucky to have someone like Jeremy on their team!
I ABSOLUTELY LOVE MY ACCOUNT MANAGER DERRICK! I love the customer service-thank you Summer for all of your help! I have bought lots of different real estate services and they all leave me in a ho hum mood EXCEPT ReminderMedia. They have excellent products and I truly love my magazines and post cards. They have definitely elevated my Brand!
I had such a great experience working with Derik! He made the whole process of postcard marketing easy, professional, and stress-free. The design work was eye-catching, the turnaround time was fast, and he really listened to what I needed to make sure the postcards fit my brand perfectly.
Reminder Media is a great way to stay top of mind with your customers and clients. The magazine is top-notch, which makes me look good to my clients, and the customer service is outstanding. I've never had an issue that hasn't been answered and resolved within an hour or two at most, and customer service always goes above and beyond! Very happy with this company.
Excellent organization! Great products and an even better support team.
Their response to my application was swift and communicative.
Very professional in every thing they do for their clients. Provide great support. Always available to help. Yusra and I worked together today to resolve an issue with my social media and she didn't give up until it was resolved. Appreciate her work ethics.
I am so excited to have met Kyra Glaser on today. She took her time to educate me on the Market and tailor my Facebook ad as well as educate me on many education tools provided by Remindermedia offers to gear you as a new upcoming REALTOR for success ! I am grateful that she really took her time to ensure all my needs and questions and concerns were fully addressed . Thank you again so much Kyra for the excellent customer service support and implementing new ideas for me to consider . You are very kind and it was such a pleasure . You really helped me today and covered all basis beautifully ! Karin Jefferson REALTOR @ Windermere Signature Properties in Fair Oaks CA
Reminder Media has an amazing magazine that I send to my sphere and past clients. I regularly hear from recipients that the articles and recipes are fantastic and it’s one of the few magazines they read cover to cover. I can customize the back cover and the inside back cover to feature recent listings and customer reviews. The customer service is top notch as well!
ReminderMedia has been a valuable marketing tool for my business and the customer service is top notch!
Great customer service and very professional quality product. i have been using their service for the past 3 years.
I had a question about my magazine recipients and my question was answered and corrected quickly.
I've been with Remindermedia for years, love the magazines and the staff have always accommodated me with ALL my needs! I would recommend them to anyone, and do!
I spoke with Jennifer yesterday and she was very pleasant and knowledgeable. She made sure I understood every step of the process and how to save for future mailings. I believe I'm confident enough to move forward without help, but if needed I can call Jennifer.
I have been sending magazines to my clients through Reminder Media for years, and they love them! The constant connection has been very helpful for client retention. I recently started using their digital edition and social media articles, and I am very happy with the results. My favorite part of working with them is how accessible and helpful their cusotmer service department is. Thank you for helping me build my real estate business!
Reminder Media is great. This is our first year using Reminder Media and they have great customer service.
The Marketing Department has been incredible with helping us use this tool to better serve our business goals - the automation has been a time returner, it is incredible while still giving me creative control. Thank you Reminder Media Team!
Always so very helpful with any questions I may have!
Absolutely love the marketing options like the custom branded magazine available thru Reminder Media and my clients do too!!
Excellent service! She explained everything well and helped me with my new Facebook ad. Thank you so much.
I love Reminder Media social and print magazines! They are high quality with vibrant pictures, great articles and recipes! My clients love them!
Great way to add value for your clients with beautiful custom magazines
Great company and customer service!! The marketing is top notch!
Summer was great . . . I truly appreciate that the help is there at Reminder Media, when it is needed.....
Summer's customer service is prompt and courteous,
A little bit of confusion when it came to initiating my first mailing but once it went out and I got over the sticker shock the responses I have gotten from clients is HUGE! Beautiful product, lots of ways to customize, really good articles.
Absolutely, love working with Reminder Media. Any time in need help with anything I always get a well qualified customer service person. They take away the stress and make the process easy.
Summer was amazing! Professional and patient! Thank you!
Absolutely love American Lifestyle magazine! My clients are always delighted to receive it, and I find it to be such a thoughtful, high-end publication. I especially appreciate how customizable it is—whether to highlight a listing or to showcase yourself in a professional way, it always makes a great impression. The team behind it is also fantastic. Special thanks to Summer Shaban and the rest of the staff for always being so accommodating, especially when deadlines need adjusting. Highly recommend!
I am a new client of ReminderMedia and have had only the best experience with the sales and support staff. They are friendly, knowledgeable, and professional.
Abbey Kale of Reminder Media was super fantastic in her courtesy, knowledge and skill in helping me with getting my GOOD TO BE HOME magazine out.
Clients enjoy the magazine and I enjoy the support staff.
Fantastic Company and Product! My business partners and I truly enjoyed working with Susan, Wajeeha and Summer! Great, friendly communication and always available to answer our questions. Highly recommend!
I am a huge fan of the magazine. Today, Alex Campbell, spent a couple of hours on the phone with me getting my mailing list up to date. She also walked me through the many options I have to customize my magazine. Now that's what I call 5 Star Customer Service!
I've just begun working with ReminderMedia and the experience has been wonderful. Being new to the Real Estate business it was crucial to find a marketing partner I could work with and trust. I'm so happy I chose ReminderMedia
Summer was extremely helpful!
I absolutely love Reminder Media! I love the magazine. I have been sending it to my clients for a few years and so many have shared how much they love it! It is a great way for them to remember I am a Realtor and to refer me to friends and family! The customer service is incredible! They have ALWAYS been so helpful and fixed any issue and guided me through the process to expand to adding the digital magazine and social media too. Alex Campbell was particularly helpful in setting up the digital features! She was so knowledgeable and thoughtful while guiding me. I was tired but she was such a delight that the time flew by and it was easy! In general, every support person has been wonderful, but Alex in particular! I recommend working with Reminder Media so strongly!!!
Excellent service and the magazine is totally awesome! My clients love getting every issue. 👍🏻👍🏻👍🏻👍🏻👍🏻
Khan was very helpful and knowledgeable. Took care of my problem promptly and efficiently. Highly satisfied
Exceptional Customer Service
Great for keeping in touch with clients. Awesome and very responsive support team.
Andrea was an exceptional professional in helping me setting up my magazine, Thumbs up for Andrea!!!
I’m so impressed with my experience so far with Reminder Media. It is truly a one stop shop for quality real estate marketing. Each rep I deal with takes as much time as needed to walk me through the process of setting marketing pieces up. The platform is easy to use and pricing is fair. Derik took time to understand my business model and set my marketing up accordingly. I’m very happy to be working with this company.
Incredible company for direct mail and marketing. I have been selling real estate for 25+ years and their quality, workflow and pricing is all really great. Luke Acree is a thought leader in the business and we are very grateful to be connected with him. The team is responsive and out marketing team can rely on them to deliver and hit their dates. We just secured a 7 figure listing because of the marketing materials that they put out for our team. I would give 6 stars if I could.
They are so great to work with!! they are knowledgable and do a great job at marketing! Their custom magazines are top quality. Would highly recommend!
Excellent support and follow up! Khan Bilal did a great job helping me with what we needed!
I have been using Reminder Media's American Lifestyle magazine for the past 13 years and my clients always tell me how much they enjoy receiving this. It's a valuable marketing tool I continue to use American Lifestyle magazine for the excellent articles, professional look and memorable way to stay in front of my customers.
Amazing product & Customer Service! 10 Stars!!!