All customer reviews

Great assistance today. My issue was resolved very quickly. Thank you.

Very responsive customer service.

Reminder Media is awesome and delivers great customer service! My representative, Eeman, went through the whole process of getting me up and going with their services, and I didn’t have to do a lot except approve of what she was doing. It was great!

I enjoy working with reminder Media although I wish it were a little easier to contact someone. The chat is the best way to go!

Linta Naveed was courteous, professional and prompt in responding to my request.

Reminder Media is a fabulous company. Outstanding customer support and the magazine is a true high quality product which my clients love to receive. Plus there's a digital version as well. I've been with Reminder Media for years. I'm a Realtor and think so highly of this product that I strongly recommend it to new agents I am coaching.

Yusra from customer service was amazing in helping me and finding a solution for an issue that I have with my magazine that was sent to my clients. She followed up a couple of times during a week period until the issue was resolved. Thank you!

ReminderMedia continues to prove themselves over and over and over again as having the BEST customer service representatives! So wonderful and inspiring! Keep it up you guys!

WoW! Imaan Fayyaz is a Rock Star in my opinion. She ran into every possible FB issue but that did not stop her from performing an awesome job setting me up on Instagram!

She was very helpful when setting up my acoustic looking forward to working with her!

I am so glad that I am using ReminderMedia to help me market my business. I am happy with the beautiful magazine that they sent out with my picture and contact info and I am happy with the help they are giving me with my social media and email accounts as well. I recently had an issue come up and they would not stop until they helped me resolve the problem. I have been very impressed with the company.

I highly recommend using Reminder Media for your real estate marketing needs. Whenever I have a problem or question, someone from their team (Yusra J.) reaches out to me promptly, resolves the issue, and takes the time to teach me something new about the services I’m using. Their excellent customer support and valuable insights make all the difference!

I believe I’ve been with Remind Media since 2009. Sending magazines and now entering the Digital era . Kyra has been amazing. I love the details that I learn each time we talk. I love that these products bring me more business and my clients love the Digital information they receive and they love the magazines. It’s nice to have feedback from people you think you’ll never hear from because they received a relevant piece of information from their REALTOR. The automation and the support is outstanding.

I wish I could give it more stars!!! Excellent guidance with clear understanding. Excited to see what others think of this publication....I am so impressed!!!!

I’m thrilled with the product and the fantastic customer service team! I work with Eeman, and she’s incredibly knowledgeable and supportive. My clients are absolutely loving the magazine!

Very courteous and knowledgeable, I look forward to working together with Michelle while growing my business.

If I could give them less than 1 star I would. I signed up for a trial for ReminderMedia when I was with Keller Williams. I left Keller Williams in November of last year. When I noticed that ReminderMedia was still sending out magazines with Keller Williams contact information on it, I sent them an email notifying them that I was no longer with Keller Williams and needed to stop the service. I did speak to a service representative and she said I was under contract for 5 more mailings. She did say that I could put a pause on the service until I was ready to start up again. I agreed. Unfortunately the magazines kept being sent out and I kept being charged. I reached out multiple times by email for them to stop the magazines and put my account on pause or cancel it. I am now moving out of state and going to be doing something else for a while and decided I had to talk to someone on the phone. The gentlemen I spoke to said that he cancelled my account and would refund this months charge. I asked about the charges that I was previously charged for magazines I did not want and that had the incorrect contact info on them. He said that there was nothing he could do. ReminderMedia received multiple communications in writing that there was a problem, but they refused to put a pause on the service unless they spoke to me on the phone. I have been overwhelmingly busy with family issues, work issues, and life in general, and it is beyond frustrating that they cannot do anything through written communication that clearly stated that there was a problem. I would never recommend ReminderMedia as a mode of marketing. If they can get away with charging you for services you do not need or want, they will, and will simply state that they cannot go back and refund money for services rendered.

Agent was a huge help in the design of magazine

THE BEST customer service and such a great product to stay tope of mind, such a great quality product, my clients feel special to get the magazines

I am using ReminderMedia for the second time. Team is very helpful. I am a happy client.

Terrance is so great at his job! He’s patience, knowledgeable and creative. He follows up and is very informative.

Been a long term customer of ReminderMedia. I really like the customization available and a quality marketing piece to send our clients. Customer service online has always been responsive and helpful.

Thorough, professional, and on time with account set up appointments and follow up training....

Highly Recommend these guys! I have been mailing out their magazine for 2.5 years and LOVE it!

I’ve been using ReminderMedia for a while now and truly appreciate the way they run their business. Their customer support team is always responsive, attentive, and consistently goes above and beyond to help with any questions. The products are excellent — I’ve used their magazines, postcards, and digital catalogs, and the quality has always been impressive. The content is engaging, and everything is beautifully presented. Highly recommend!

I highly recommend Reminder Media! The quality of the magazine is greater than I had expected. My Account Rep. Eeman is such a joy to work with and she helps me customize all of my upcoming magazines. Thank you so much for all of your help Eeman.

I have used Reminder Media for about 8 years to help my Real Estate business. Their magazines are super. Their online support has alawys been very professional and helpful.

I have sent the Reminder Media "Good to be Home" magazines for the last five years to my clients, friends, family, and prospects. The feedback I get, the referrals, and the regular connection I am able to make with clients make it a wise investment in my business. And the RM team? They are top notch in responding to questions so I can personalize "my" magzine.

I have been so excited to be working with ReminderMedia. They have been extremely supportive, responsive and professional. They have been a pleasure to work with and I would recommend them to anyone trying to grow their own business.

I’ve been using the American Lifestyle magazine since 2014 and recently teamed up with a fellow agent. The Reminder Media representative, Eeman Tanweer, was extremely helpful and instrumental and helping me taylor my Team magazine. I’m excited to see the new magazine and get feedback from clients.

Kyra was attentive and knowledgeable. She suggested a couple things I had not thought of and answered questions I had. She is a great asset for Reminder Media.

The Reminder Media magazine marketing program provides me with a high quality product that I have received many compliments on. They are very flexible and great to work with.

Myshell was very friendly and informative easy to work with made everything a breeze to set up

The customer service is EXCEPTIONAL!!! Everything was thoroughly explained with patience! Very good experience thus far!

American Lifestyle Magazine is a dead-bang winner. It is elegant, and tasteful and clients absolutely love it. People thank me for sending it to them! It's a marvelous method to reach clients with good content and no heavy sales pitch. I highly recommend it!

Imaan our social media ads account manager was outstanding during our Zoom call today. Very helpful and knowledgeable!

I've been a Reminder Media customer for quite some time. Not only have I found it easy to put together the content to match my marketplace their friendly staff are only a phone call away. I'm celebrating my 54th real estate career anniversary and most agents my age would probably avoid being a customer thinking it's cumbersome to orchestrate but not me! Try it your clients will love it! Tom Canning Cincinnati Ohio.

Summer was awesome and took care of my concerns in short order. Thanks!

Great customer service. I emailed a question and, not only did they answer it the very next day, they read my mind! They were proactive in achieving the result that I ultimately wanted, but hadn't yet requested. Amazing!

Kyra at Reminder Media has exceeded my expectations once again. She is always helping make sure that the tools that they provide are being maximized in my business. She provides great insight and is readily available to answer any questions. She is great to work with!

I want to take a few moments to thank ReminderMedia for the outstanding services they provide. Every customer service representative I've worked with at the company has been helpful and professional. They truly go above and beyond to assist customers, regardless of the issue. Now, I don’t write a lot of reviews - but I do read a lot of them most times before buying a product. However, on yesterday, I felt compelled to share my own experience because of the exceptional customer services that I received. The representative’s name was Ms. Alex Campbell. Alex answered all my questions thoroughly and offered me sound advice to get the most out of ReminderMedia’s products and the platform itself. At no point did she make me feel like a number; or “just another customer.” She didn’t make excuses for anything she wasn’t sure of, but researched it and made it happen. She handled herself well and demonstrated her expetise and professionalism - while always keeping me as a valued customer in her sight. Her demeanor as a representative spoke volume to me because she showed me that she cared. Alex demonstrated clear communication, and genuiness concerns for me. She truly represented her company with excellence. Too often, people can be short-sighted due to their own tasks or time constraints and overlook the needs of the next customer in line. That wasn’t the case here. I never felt dismissed or undervalued by Alex at no times. Ms. Alex led the way on yesterday, she guided me through the platform and helped me better understand how to use it effectively. I can only offer praise for the way she handled my situation, considering my own delays in getting the required materials to them to meet the deadlines etc. Rather than placing blame on me, she helped move the process forward giving me suggestions etc. Alex, keep reaching for the stars. You’ve got supervisor, management experiences, and you set the bar for me on yesterday earning a 5-star review from me. Thank you again for your outstanding service. Wishing you much continued success! from a Reminder Media customer. Eddie A.

Imaan Fayyaz is guiding me in Facebook marketing for my real estate business. She is very knowledgeable has excellent ideas. I appreciate her help.

My clients and I absolutely love Reminder Media! I send the Start Healthy magazine and it has given so much inspiration to my clients to try new things or visit new places. Best non real estate way to keep in contacts with clients!!!

Thanks to Summer Shaban for the great assistance today.

Kyra was very helpful! I use Reminder Media for postcards. Magazines, and Facebook Ads and ll have been excellent.

Thanks for your help! This is a great product that keeps me top of mind with my sphere. I highly recommend it.

Kyra was very knowledgeable about the platform and extremely responsive!

We have been subscribers to American Lifestyle Magazine for almost 12 years. Our clients love receiving this mailing of value! Plus they are super easy to work with! Highly recommend

If I could give NO STARS, I would! This company has turned predatory. I've wanted my account canceled multiple times and I get the run around. They have told me twice that I have two magazines to go to fulfill my contract. That was TWO magazines ago!! When does it STOP!? I never speak to the same customer service person twice after being told a certain person was my contact. Do NOT use this company for advertising, I wish I never would have.

They create a beautiful product and then support it well with outstanding customer service.