very helpful and knowledgeable!! thanks so much
All customer reviews
1,635 reviews · Average 4.86 stars · Page 24 of 33
Summer was terrific for me today! Took care of everything in 1/2 the time it would have taken me. I truly appreciate all her understanding & patience
The company always goes above and beyond. I rarely give a 5 star rating (because it's rare that you run into near perfect) but Reminder Media comes very close, close enough for the 5th!!! The response on support when there's an issue, the ability to work with you when you miss something, and the value the products themselves provide to our clients is unparalleled. There isn't another service out there right now that combines as many "good quality" elements as Reminder Media does for our success. One thing I could say (if anything at all) would be to check out the social automation services of Social Bay. If you guys could mimic that array of options for social media posting it would warrant for a 6-star rating.
Thank you to Jeremy for taking the time to work with me on navigating my Reminder Media account and getting it to me more efficient! My clients LOVE receiving their Reminder Media magazine... relevant info, and GREAT recipes ... AND... it keeps me in front of my clients!
What amazing support. Thank you for your customer service.
I love this magazine! It is extremely well done with great articles and a high quality look. It’s the best thing I have done in terms of marketing for my business. I get monthly phone calls, texts and emails from clients and prospects that receive the magazine on how much they like it. It’s an amazing return on investment and to keep me top of mind for my clients.
I worked with Malik Kashif from Reminder Media his customer service was exceptional. He was on time, professional, knowledgeable and very patient. It's obvious that he cares and that's important to me.
I like how helpful their customer service team is.
Summer at reminder media helped me on the chat and resolved all my issues quickly. It is so important to resolve them quick before the deadline ended for me! Thanks so much !
Love! Love! the support is amazing. Thank you Summer S!
I have always been pleased with the service of Reminder Media and my clients love their American Lifestyles magazine. Today I was assisted by Summer Shaban and just like her name reminds me of a sunshine-filled day on a beach with a slight breeze, she was a "breath of fresh air"! She responded promptly to my questions with succinct answers. She asked me if I had other questions and expressed that she valued my business. Thank you, Summer, for ending my work day on a bright note!
I have used ReminderMedia for several years, and I can confidently say it’s one of the best marketing resources available. Clients are happy to receive the magazine and often reach out to talk to me about it. The content is relevant and interesting. Their customer service is outstanding. They go above and beyond and are helpful with any issues or help that I might need. I highly recommend based on the quality of the product and the excellent customer service.
The sales team and customer support are always helpful. I have never felt hard sold or pushed int any new product. They listen to my concerns/questions and give a response that I feel is focused on whre I am with my business right now. I really appreciate that.
Thank you to Summer Shaban for her Excellent support helping me navigate thru options for our next issue. Keep up the good work!
As a real estate professional with 25 years of experience, I understand the value of exceptional service and a personal touch. That's exactly what I've with ReminderMedia. Working with Amina has been an absolute pleasure-she knows exactly what I need before I even have to ask! That level of attentiveness and expertise is rare and truly invaluable in this industry. Beyond that, the magazine they produce for me is outstanding. It is beautiful, high--quality publication that not only represents my brand perfectly but also resonates with my clients. I have loved working with this company for years, and I could not be more grateful for their dedication, creativity, and professionalism. I highly recommend them to anyone looking for top-notch service and marketing materials that make an impact!!
great "CHAT SUPPORT"
Best investment that I've added to my Marketing program
I love Reminder Media! Their customer service is top notch and they are always willing to accommodate my schedule for mailings. The magazine is very well done and loved by my clients!
Thank you for the magazines. The branded magazines even just 15 promotional magazines brought me more than 8 new clients in the last month. Just handing them out to new clients or people who have walked into my clients' homes and have seen the magazine, ended up being referrals or sending one to me. Just delivering them by hand has led to referrals! WOW! Thank you for all the work you do on my behalf!
RemindeMedia has been my premier goto resource for marketing. My clients love receiving their magazine packed with recipes and articles on living a healthy lifestyle. This magazine has kept me top of mind with my clients and helped foster repeat business and now that I have a new QR code leading to my new landing page, THAT is going to be the game changer. Thank you ReminderMedia!
I can't say enough about the incredible experience I enjoy working with Sean and Lori Knight at Reminder Media. From the moment I started collaborating with them, it was clear that their expertise goes far beyond simply improving your business and marketing— they truly aim for excellence. Sean and Lori’s dedication to understanding my goals and tailoring their approach to meet my specific needs has been nothing short of phenomenal. Their knowledge of the industry is vast, and they consistently provide innovative solutions that are both effective and practical. They don’t just make things better; they make them exceptional. Every step of the process was smooth, professional, and focused on delivering results that truly stand out. I wholeheartedly recommend the services of Reminder Media. Working with Sean and Lori has been a game changer for my business, and I couldn't be more satisfied with the outcome. If you’re looking to elevate your marketing to new heights, this is the team to trust. 10+ all the way!
I requested some logo changes that were not published correctly. Therefore, I called ReminderMedia and was connected to a wonderful representative Eeman. Not only did she resolve the issue, she went over and above my expectations by showing features I did not know I had access to. Features that allow me to customize the covers, the tear out and content that appears throughout the magazine, etc. Eeman was patient and answered all of my questions in addition to providing great information. Excellent customer service!!
American Lifestyles Magazine has been a fabulous way to stay in contact with special members of my sphere of influence. It is a perfect way to supplement my stream of referrals. Clients are pleased with the quality of the magazine and often pass it on to their friends. Also, customer service is always helpful. Thank you Reminder Media for being an important part of my Real Estate Marketing plan.
I absolutely love working with Reminder Media. I have been doing magazines and post cards and have surely benefitted from this personal touch I send out to past clients as this keeps me top of mind and I have gotten lots of referrals because of it!!! Just this month I received a referral from a past client from 2018 who's daughter just purchased with me and I will earn over 8k in commission on that lead.
I had a fantastic experience working with Dom Stockley from Reminder Media! From start to finish, Dom was professional, knowledgeable, and incredibly helpful in guiding me through the marketing process. She took the time to understand my business needs and provided valuable insights that have truly made a difference in my outreach efforts. Her communication was excellent, and she made everything seamless and stress-free. I highly recommend Dom and Reminder Media to any real estate professional looking to elevate their marketing!
Reminder Media representative Malik Kashif has been a tremendous help with my account, assisting me with landing pages and general assistance. Thank you Malik!
Jess Kreason is an absolute gem! I’m so grateful I chose to work with ReminderMedia over anyone else. The entire process was smooth from start to finish, and the postcard turned out fantastic. You definitely get what you pay for — I’d work with them again without hesitation!
I love the magazine that we send out and the products that we have utilized for several years now. I also appreciate the effective communication I recently received when I needed to make some adjustments. Thanks for your great customer assistance.
Great products and excellent service! The quality of their postcards and magazines is top-notch, and their designs are professional and eye-catching. Highly recommend!
I am very impressed with the level of expertise and compassion this company has for us! The journey has just begun!
I've tried many different companies to promote my real estate business, and RemiderMedia is the best one so far. Especially their marketing advisor, Malik Kashif, he is way beyond exceptional. He is very knowledgeable, respectful, responsive, friendly and most importantly, very helpful. I had a wonderful experience working with him. Highly recommend this company .
I felt confident when providing the American Lifestyle Magazine to past & present clients knowing that the quality & content would be outstanding each and every issue.
One of the best investments I have ever made! The staff SO helpful and will to assist. The magazine is EXCELLENT. My clients were SO impressed.
I was just on the phone with Yusra Javed with ReminderMedia. Talk about OUTSTANDING customer Service. She walked me through a 2 hour and 10-minute tutorial. THANK YOU sooooooooo much! You are a Gem. And I feel so much more empowered and smarter.
Beware of the 4 page contract. If the rep promises it is only for 1 month you cannot count on that. Unfortunately I learned the hard way. I am trustworthy so I trust other people. My bad. A very nice manager called me back on the same day. He listened to the recording of my phone call earlier that day. The manager apologized for his colleagues behavior and corrected the situation immediately . I appreciated his call and decided o would continue to do buisness with reminded media.
Has helped elevate me as a professional realtor
I think that the magazine is very nice and easy to make edits. They are very helpful if you are not sure how to do something. The cost is also competitive with other products and affordable!
Very poor experience with reminder media. I was over charged multiple times. Last time I had cancelled my membership (I thought) and spoke with their accounting office 3 times and was told I was getting a full refund and didn’t. Additionally, I was charged for some social media service they offer that I didn’t ever use (I was fully refunded for this). I would not recommend this company at all. Over all I lost about $400
I am absolutely thrilled to share my experience with Reminder Media and my representative, Preston. From the very beginning, Preston was incredibly communicative and attentive, ensuring that every detail was handled with care. Whenever I had a request or needed changes, he responded quickly and made adjustments seamlessly. I am so glad to have found Reminder Media to do business with, and having Preston as my representative made the entire process an absolute pleasure. When I saw the draft of my magazine for the first time, I was beyond impressed! It far exceeded my expectations, and Preston truly nailed it. His expertise and enthusiasm made the experience exciting and rewarding. Thanks to Preston, I’m eager to continue working with Reminder Media in the future. If you're looking for exceptional service and top-notch quality, look no further!
great experience she was so helpful!!
stay away from this company!!- when you try to cancel they make as difficult as possible- scammers- liars- saying they can't sent you a confirmation- they say that another dept has to do it, and give you the run-arounds. all I want is cancellation confirmation - stay away from them. I've been emailing, calling, texting and talking to their chat-bots on the website- i've sent emails. still have not received a confirmation of the my cancellation.
I have been using Reminder Media to send magazines to my real estate clients for over a year. I have received great feedback from clients on the quality of the magazine and the articles in it. I recently reached out to support for help on a landing page issue and they quickly resolved the problem for me without a 2nd contact being needed.
Great products and customer service. I’ve recommended the branded magazine to several agents already.
We were so excited to discover Reminder Media. The customer service at the beginning of our contract was so hands on and amazing. Now, trying to get it touch with them is terrible. This week they called our brokerage trying to sell them a subscription and use our name to do so… all while we are awaiting a return email or call from them about our own account. Any communication would be great. We absolutely love the products, but I cannot deal with the customer service. The fact they continue to debit our account without communicating about our needs and sell more subscriptions using our recommendation is extremely disappointing.
It all started with a sales call, which I never take. Then I spoke with Stephen Williams, the Designer, followed by Alle Justice, my Account Representative, and Kyra Glaser, the Social Media extraordinaire. The ability to work with professionals for as long as it takes to get the job done and to do it with excellence is phenomenal—a rare thing in today's world, where having a personal one-on-one touch is often lacking. The magazine, email blasts, and social media have skyrocketed my business. My Team and their Team spell success! Success Attracts Success!
Azhar was very personable and helpful
Reminder Media's products are outstanding - I use the magazine and have been so impressed with its content and quality! My clients and family absolutely love it. It is a very good marketing tool - I get more feedback from the magazine than anything else! Highly recommend.
The American Lifestyle Magazine really helped me revive my business when I was in a slump. Thank you Reminder Media!
Thank You Azher! Passion and Professionalism at its best! This company has energy across the board. The knowledge and passion works hand in hand and each person I have interacted with has been spot on. I did have an issue, and I didn't at first get the reaction I expected. However, after speaking and working with Azher, I am convinced I made the right decision to move over to ReminderMedia. Thank you again.
Magazines are great quality. However when I first started with ReminderMedia they were strict sales and seemed like they cared about you. After you join it's impossible to get in contact with anyone. The website is terrible and hard to use if it even works. I've tried calling to extend my deadlines for the magazines and can never get in contact with anyone who will actually help me. I've ben told they would call me back multiple times and never seem to get a call back! I do not recommend ReminderMedia and would search elsewhere for a similar product.