All customer reviews

Company with outstanding customer service even on weekends!

I have been with reminder media for a couple of years, and they have always taken care of any issues, and are very professional. I am a happy customer in the digital & magazine promotions.

Thank you so much, Ben!! The walkthrough and setup process for my ReminderMedia account was simple, informative, and enjoyable. I’m very excited to begin utilizing the branded magazines and other products ReminderMedia has to offer!! I feel confident that my clients will LOVE this, thanks to Ben’s step by step coaching process!! 🎉

Kyra with Reminder Media is a great account manager. She’s very attentive to the unique needs of her clients and makes great suggestions to implement in order to maximize the products with ReminderMedia

So far, this company has provided a nice service. It took the salesmen a while to talk me into a printed magazine. I feel no one really pools at print anymore. I will say that I had some clients call, email and text that they really liked the magazine. I am sending this to my A+ clients, but I also added a few prospects on my 2nd magazine. The product they deliver is high quality. I love NO advertisements and that was what my clients said too. You can pick the front & back covers and the tear outs which I really like as maybe the month you deliver may differ from their standard choice. Anyway, it feels a bit more like me vs. someone else. Customer support on the chat was very effective too. 1st it was automated, and I said no, that didn't help and immediately they had a real live person solve my questions. Overall, I was pleased enough to order a second drop. I didn't give them 5 STARS yet as I would like to see a referral. But the fact that my clients even mentioned the magazine and that they liked it was worthy as the entire purpose it to remember I exist! As a Realtor that is important!

Summer Shaban was so helpful while helping me customize my magazine. I love the product and appreciate the service and kindness I received today.

Responsive and helpful when making the use of their product worth my time and energy. Beautiful magazine!

Excellent customer service & my real estate customers love receiving their magazine!

The customer support. is so prompt and helpful! I feel so good knowing I always have help just a click or phone call away!

First time using the back end for copy corrections. Summer was extremely helpful, customer focused...and patient. 5 stars for her.

I love always having help at any time!

Sam with Reminder Media magazine support was very helpful today through live chat. We made edits and added my website QR code. It looks nice!

I love sharing the content of my magazine with my clients and friends. It's an easy way to share a simple gift to show my appreciation. Working with everyone on the crew at Reminder Media has been a breeze as well.

Great assistance today. My issue was resolved very quickly. Thank you.

Very responsive customer service.

Reminder Media is awesome and delivers great customer service! My representative, Eeman, went through the whole process of getting me up and going with their services, and I didn’t have to do a lot except approve of what she was doing. It was great!

I enjoy working with reminder Media although I wish it were a little easier to contact someone. The chat is the best way to go!

Linta Naveed was courteous, professional and prompt in responding to my request.

Reminder Media is a fabulous company. Outstanding customer support and the magazine is a true high quality product which my clients love to receive. Plus there's a digital version as well. I've been with Reminder Media for years. I'm a Realtor and think so highly of this product that I strongly recommend it to new agents I am coaching.

Yusra from customer service was amazing in helping me and finding a solution for an issue that I have with my magazine that was sent to my clients. She followed up a couple of times during a week period until the issue was resolved. Thank you!

ReminderMedia continues to prove themselves over and over and over again as having the BEST customer service representatives! So wonderful and inspiring! Keep it up you guys!

WoW! Imaan Fayyaz is a Rock Star in my opinion. She ran into every possible FB issue but that did not stop her from performing an awesome job setting me up on Instagram!

She was very helpful when setting up my acoustic looking forward to working with her!

I am so glad that I am using ReminderMedia to help me market my business. I am happy with the beautiful magazine that they sent out with my picture and contact info and I am happy with the help they are giving me with my social media and email accounts as well. I recently had an issue come up and they would not stop until they helped me resolve the problem. I have been very impressed with the company.

I highly recommend using Reminder Media for your real estate marketing needs. Whenever I have a problem or question, someone from their team (Yusra J.) reaches out to me promptly, resolves the issue, and takes the time to teach me something new about the services I’m using. Their excellent customer support and valuable insights make all the difference!

I believe I’ve been with Remind Media since 2009. Sending magazines and now entering the Digital era . Kyra has been amazing. I love the details that I learn each time we talk. I love that these products bring me more business and my clients love the Digital information they receive and they love the magazines. It’s nice to have feedback from people you think you’ll never hear from because they received a relevant piece of information from their REALTOR. The automation and the support is outstanding.

I wish I could give it more stars!!! Excellent guidance with clear understanding. Excited to see what others think of this publication....I am so impressed!!!!

I’m thrilled with the product and the fantastic customer service team! I work with Eeman, and she’s incredibly knowledgeable and supportive. My clients are absolutely loving the magazine!

Very courteous and knowledgeable, I look forward to working together with Michelle while growing my business.

If I could give them less than 1 star I would. I signed up for a trial for ReminderMedia when I was with Keller Williams. I left Keller Williams in November of last year. When I noticed that ReminderMedia was still sending out magazines with Keller Williams contact information on it, I sent them an email notifying them that I was no longer with Keller Williams and needed to stop the service. I did speak to a service representative and she said I was under contract for 5 more mailings. She did say that I could put a pause on the service until I was ready to start up again. I agreed. Unfortunately the magazines kept being sent out and I kept being charged. I reached out multiple times by email for them to stop the magazines and put my account on pause or cancel it. I am now moving out of state and going to be doing something else for a while and decided I had to talk to someone on the phone. The gentlemen I spoke to said that he cancelled my account and would refund this months charge. I asked about the charges that I was previously charged for magazines I did not want and that had the incorrect contact info on them. He said that there was nothing he could do. ReminderMedia received multiple communications in writing that there was a problem, but they refused to put a pause on the service unless they spoke to me on the phone. I have been overwhelmingly busy with family issues, work issues, and life in general, and it is beyond frustrating that they cannot do anything through written communication that clearly stated that there was a problem. I would never recommend ReminderMedia as a mode of marketing. If they can get away with charging you for services you do not need or want, they will, and will simply state that they cannot go back and refund money for services rendered.

Agent was a huge help in the design of magazine

THE BEST customer service and such a great product to stay tope of mind, such a great quality product, my clients feel special to get the magazines

I am using ReminderMedia for the second time. Team is very helpful. I am a happy client.

Terrance is so great at his job! He’s patience, knowledgeable and creative. He follows up and is very informative.

Been a long term customer of ReminderMedia. I really like the customization available and a quality marketing piece to send our clients. Customer service online has always been responsive and helpful.

Thorough, professional, and on time with account set up appointments and follow up training....

Highly Recommend these guys! I have been mailing out their magazine for 2.5 years and LOVE it!

I’ve been using ReminderMedia for a while now and truly appreciate the way they run their business. Their customer support team is always responsive, attentive, and consistently goes above and beyond to help with any questions. The products are excellent — I’ve used their magazines, postcards, and digital catalogs, and the quality has always been impressive. The content is engaging, and everything is beautifully presented. Highly recommend!

I highly recommend Reminder Media! The quality of the magazine is greater than I had expected. My Account Rep. Eeman is such a joy to work with and she helps me customize all of my upcoming magazines. Thank you so much for all of your help Eeman.

I have used Reminder Media for about 8 years to help my Real Estate business. Their magazines are super. Their online support has alawys been very professional and helpful.

I have sent the Reminder Media "Good to be Home" magazines for the last five years to my clients, friends, family, and prospects. The feedback I get, the referrals, and the regular connection I am able to make with clients make it a wise investment in my business. And the RM team? They are top notch in responding to questions so I can personalize "my" magzine.

I have been so excited to be working with ReminderMedia. They have been extremely supportive, responsive and professional. They have been a pleasure to work with and I would recommend them to anyone trying to grow their own business.

I’ve been using the American Lifestyle magazine since 2014 and recently teamed up with a fellow agent. The Reminder Media representative, Eeman Tanweer, was extremely helpful and instrumental and helping me taylor my Team magazine. I’m excited to see the new magazine and get feedback from clients.

Kyra was attentive and knowledgeable. She suggested a couple things I had not thought of and answered questions I had. She is a great asset for Reminder Media.

The Reminder Media magazine marketing program provides me with a high quality product that I have received many compliments on. They are very flexible and great to work with.

Myshell was very friendly and informative easy to work with made everything a breeze to set up

The customer service is EXCEPTIONAL!!! Everything was thoroughly explained with patience! Very good experience thus far!

American Lifestyle Magazine is a dead-bang winner. It is elegant, and tasteful and clients absolutely love it. People thank me for sending it to them! It's a marvelous method to reach clients with good content and no heavy sales pitch. I highly recommend it!

Imaan our social media ads account manager was outstanding during our Zoom call today. Very helpful and knowledgeable!

I've been a Reminder Media customer for quite some time. Not only have I found it easy to put together the content to match my marketplace their friendly staff are only a phone call away. I'm celebrating my 54th real estate career anniversary and most agents my age would probably avoid being a customer thinking it's cumbersome to orchestrate but not me! Try it your clients will love it! Tom Canning Cincinnati Ohio.