All customer reviews

Summer was awesome and took care of my concerns in short order. Thanks!

Great customer service. I emailed a question and, not only did they answer it the very next day, they read my mind! They were proactive in achieving the result that I ultimately wanted, but hadn't yet requested. Amazing!

Kyra at Reminder Media has exceeded my expectations once again. She is always helping make sure that the tools that they provide are being maximized in my business. She provides great insight and is readily available to answer any questions. She is great to work with!

I want to take a few moments to thank ReminderMedia for the outstanding services they provide. Every customer service representative I've worked with at the company has been helpful and professional. They truly go above and beyond to assist customers, regardless of the issue. Now, I don’t write a lot of reviews - but I do read a lot of them most times before buying a product. However, on yesterday, I felt compelled to share my own experience because of the exceptional customer services that I received. The representative’s name was Ms. Alex Campbell. Alex answered all my questions thoroughly and offered me sound advice to get the most out of ReminderMedia’s products and the platform itself. At no point did she make me feel like a number; or “just another customer.” She didn’t make excuses for anything she wasn’t sure of, but researched it and made it happen. She handled herself well and demonstrated her expetise and professionalism - while always keeping me as a valued customer in her sight. Her demeanor as a representative spoke volume to me because she showed me that she cared. Alex demonstrated clear communication, and genuiness concerns for me. She truly represented her company with excellence. Too often, people can be short-sighted due to their own tasks or time constraints and overlook the needs of the next customer in line. That wasn’t the case here. I never felt dismissed or undervalued by Alex at no times. Ms. Alex led the way on yesterday, she guided me through the platform and helped me better understand how to use it effectively. I can only offer praise for the way she handled my situation, considering my own delays in getting the required materials to them to meet the deadlines etc. Rather than placing blame on me, she helped move the process forward giving me suggestions etc. Alex, keep reaching for the stars. You’ve got supervisor, management experiences, and you set the bar for me on yesterday earning a 5-star review from me. Thank you again for your outstanding service. Wishing you much continued success! from a Reminder Media customer. Eddie A.

Imaan Fayyaz is guiding me in Facebook marketing for my real estate business. She is very knowledgeable has excellent ideas. I appreciate her help.

My clients and I absolutely love Reminder Media! I send the Start Healthy magazine and it has given so much inspiration to my clients to try new things or visit new places. Best non real estate way to keep in contacts with clients!!!

Thanks to Summer Shaban for the great assistance today.

Kyra was very helpful! I use Reminder Media for postcards. Magazines, and Facebook Ads and ll have been excellent.

Thanks for your help! This is a great product that keeps me top of mind with my sphere. I highly recommend it.

Kyra was very knowledgeable about the platform and extremely responsive!

We have been subscribers to American Lifestyle Magazine for almost 12 years. Our clients love receiving this mailing of value! Plus they are super easy to work with! Highly recommend

If I could give NO STARS, I would! This company has turned predatory. I've wanted my account canceled multiple times and I get the run around. They have told me twice that I have two magazines to go to fulfill my contract. That was TWO magazines ago!! When does it STOP!? I never speak to the same customer service person twice after being told a certain person was my contact. Do NOT use this company for advertising, I wish I never would have.

They create a beautiful product and then support it well with outstanding customer service.

I was promptly responded to and further information will be provided.

Finalizing my first order of the magazines. Excited to see the finished product. The website is intuitive and easy to update and the team has been fantastic to work with so far.

Great customer service, very efficient and professional! Thanks Summer for your assistance

“Thanks to the incredible team at ReminderMedia, I’ve been put in the position of being the number one agent—just ask ChatGPT your real estate lady! My husband did, and I came up first. That visibility is a direct result of consistency with the postcards and how beautifully they represent my brand. I’ve also had great success with the magazines, but it’s the postcards I’ve stayed most consistent with, and the results speak for themselves. I’m especially thankful for the help and support I’ve received from Brennan and the entire ReminderMedia team!” I have always told Brennan if he needs a testimonial have anyone call, I’ll tell them how much you have helped me. Thank you

Malik Kashif was fantastic to work with and extremely easy to get a hold of. His response time was incredible, and he did not try to sell me something I did not want.

I have been with Reminder Media since 2018. I love the content and so do my clients. The magazine is first class and the digital products are amazing and help me stay top of mind and consistent in communicating with clients. I also love the support team! Anytime I have questions I can call in or just start a chat on my Reminder Media portal and they are on top it! Highly recommend Reminder Media!

I had a very good session with Kyra. She provides excellent customer service, knows her field and goes above and beyond to explain and ensures that everything works smoothly.

I just resubbed up for the magazine AND added on the suite of digital mailing. This morning I notice an error with an old logo so I used the website chat support. Amazing. Summer Shaban responded right away, got to the issue and fixed the problem while we were still chatting. THIS is the kind of customer service that keeps customers happy!

I use the magazines for both mailing to clients and prospective clients, and handing out at open houses and other events. I also use the Facebook Ads to reach new prospective clients. Both have been very well received by my audience. I've found the people who I have worked with at Reminder Media to be very helpful and knowledgeable. I've narrowed down my marketing significantly over the past few months but Reminder Media will continue to be my staple!

Super helpful, knowledgeable, and very quick to respond and take care of me when I'm designing magazines and postcards.

Reminder Media has been an integral part of our marketing strategy. It’s a great product and their customer service team is very responsive.

Quality!! Love this custom magazine to provide value to my clients. Customer support is fantastic.

Great customer service! My clients love the magazines!

I was having trouble posting my landing pages to Facebook and with the guidance for Reminder Media Customer Service Rep, Summer, I was able to fix the problem and post my landing pages with out any problems. Thanks Summer

Alex (Female :) ) was so helpful and took so much time to help me achieve my goals. I have Alex (male) as my acct contact and while he was away she stepped in and solved so many mix ups I was facing, she was so helpful and really made it a great experience. Cannot raved enough about her customer service and how pleased I was with my call with her.

I was up early on a Sunday morning, preparing to publish one of our online newsletters, when I realized I was missing the link to our June 2025 Start Healthy Digital Publications from Reminder Media. This link is crucial—without it, my readers tend to react negatively. Determined to resolve the issue quickly, I logged into Reminder Media and used their chat pop-up to see if I could reach a live representative. After answering a few automated questions from the virtual assistant, I was seamlessly connected with Linta Naveed—a real person from their support team, available on a Sunday morning. Not only did she address my concern efficiently, but she did so with professionalism and expertise. Beyond their excellent customer service, Reminder Media’s Start Healthy magazine remains incredibly popular with our real estate contacts. It's packed with valuable insights that our readers truly appreciate. THANK YOU Reminder Media!

I've been using Reminder Media for my real estate marketing, and I couldn’t be more impressed! Their platform makes it so easy to create everything from property magazines and postcards to digital mail campaigns. The app is super user-friendly, which saves me a ton of time. What really stands out is their customer service—always responsive, knowledgeable, and genuinely eager to help. Whether you're a seasoned agent or just getting started, this is a great tool to take your branding and outreach to the next level. Highly recommend!

Alex is AMAZING!! She consistently delivers above and beyond customer service. Alex walked me through every step of the way to fine tune my digital editions, branded posts & local events marketing materials. She's the best!

Absolutely love this magazine but more importantly love that my clients love getting them!!

Always great customer service!

I have been using Reminder Media as a key marketing tool for several years and love the quality of the print and content.

ReminderMedia is a great company! They are responsive and helpful with any questions you have!

Terence Dixon is the absolute best! He is very professional, thorough and kind. His attention to detail is top notch. 5 Stars all the way around! He is exceptional and definitely a great asset to the Company!

Quality product and responsive customer service...what more can you ask for?

I have been working with ReminderMedia for a few years now, but the service I received from Michael was above and beyond, he assisted with improvements to the magazine layout both inside and out. Such a great help. Thank you.

Always helpful and willing to go the extra mile. The product for the price is exceptional.

“This has been the most effective form of marketing I’ve used consistently for the past five years. It not only keeps me top-of-mind with my clients, but also helps me build lasting rapport. I regularly hear from clients who reach out just to thank me for the magazine—it truly makes an impact.” Thank you ReminderMedia for your amazing products!!

Great publication! The team is always ready to help & responds quickly. The online chat is a life saver! THANK YOU!

The magazines are extremely well designed. The team works diligently to make sure you make a good impression. The content is valuable and I love the ease of editing the magazine. The feedback from my recipients is excellent. It’s worth the investment.

Scam they charged my account and never answered me again.

As soon as they got my card number they stoped answering my calls I never got my post cards and they charged my card $900 dollars and never got any jobs or leads from them this company is a SCAM

I've been sending out this magazine for years, and my clients absolutely love it. The quality is outstanding, and the content is always fresh, engaging, and full of practical ideas for the home. What I appreciate most is that it’s not just about me and all the homes I've sold, it’s about adding value to people’s lives. It reflects well on my brand, and I regularly hear positive feedback from clients who look forward to each issue. Thank you for creating something I’m truly proud to share!

At first I would have put a 3 star because I initially signed up for the branded magazines and the young lady I spoke to NEVER told me about a 6 subscription contract, but thanks to Patrick Kitts and Brennan Harris, they turned my experience around by fully giving me all the details on how to expand my business the right way and cost efficiently. To them I give the full 5 stars and if I need anything done right, I will only go to them. I am a detail oriented person and knowledge is what I believe in and they gave me all the knowledge I need in order to be successful! So thank you!

I like being able to send a personal message to all my clients in the inside cover.

Beautiful marketing products, always helpful and quick to respond!

I always receive excellent customer service from Reminder Media. Oftentimes, I miss deadlines and the staff (Mahnoor and everyone else) accommodate me with extensions and patience. I cannot ask for more. Keep up the good work!

Customer Service is outstanding! Linta and Amina knew their product, guided me, and delivered amazing service. Thank you!