Friendly and helpful staff!
All customer reviews
1,635 reviews · Average 4.86 stars · Page 13 of 33
A great team at Reminder Media! Always ready to accommodate and make it happen!
Summer with Reminder Media was excellent to guide me through all the questions I had! Nothing but answers and resolutions to my concerns. I'm very grateful to her support!!
One of the GREAT companies. Incredibly good staff providing excellent customer service, and products that can't be beat. Am I a fan? You bet I am.
Cheyenne provided excellent ongoing support on several issues I was having. Thank you!
Derek Smith and Brian Miller have been so wonderful to work with. The process has been smooth and easy. Derek has guided me through the process and set me up for success. I’m super pumped to receive the final magazine and get this out to my clients and community.
Always helpful in solving any issues or questions. Very customer service oriented.
Imaan helped me so much! I was impressed with all of her in-depth knowledge across the ReminderMedia platform, and her readiness to assist with anything I needed. Thank you Imaan, I look forward to our continued work relationship!
Truly a 5 Star +... My experience with Chantaul was by far the best and most personable interaction I've had with Reminder Media ever! Her approach to my situation was professional, and she actually came across as wanting to make sure each and every detail was addressed and handled appropriately. You have a great asset in Chantaul, and I hope if there are any other issues that arise, I am fortunate enough to have her on the other end of the phone....... No really, she was that good!
I love Reminder Media magazine. It’s very professional looking and great to deal with
I have been a client of Reminder Media for several years and always appreciate your customer service. The Magazine is always quality and they are always willing to assist! I get great feedback from my clients and they seem to always appreciate the magazine.
ReminderMedia provides a well put together magazine for me every other month. I was working to personalize it and had a few questions. Summer helped me via chat. Quick to connect, quick to complete. Great and timely assistance!
I love sharing these magazines with my clients and friends. The content of the magazine is very informative and the recipe cards a big hit. The Reminder Media team provides great service as well.
Excellent magazine for my clients to enjoy
Bot is useless, but connection to actual service representative was great.
I spoke with Summer via chat. She was very polite and was able to answer all of my questions. She helped resolve my issues and was able to set me up to receive automated emails so that I wont have to call someone each time in the future.
Reminder Media provides great service and a quality product. Their advisors are very responsive and good to work with. Special Thanks to Advisor - Ryan Acosta.
There was an issue with making an update to my magazine using their online platform, so their online help did it for me. I appreciate that kind of service.
Imaan did a great job of walking me and my assistant through our account and was enthusiastic about helping us succeed in converting our leads. Thanks for your support Imaan!
Always friendly and helpful.
Reminder Media offers amazing magazines that fit any business and their clients. The quality of the magazines, material in each one, layout and overall design is top notch. It is so cost effective when doing business with that personal touch I want. Thank you for making such a great product and above all first class customer service.
Great end product but the magazine approval process is a nightmare. Harassing phone calls, excessive emails. It’s could be much simpler. Agents should just have a magazine and they don’t ship until approved. But instead the system is setup for shipping without approval and harassment. I think the stories within the magazine should be interchangeable also. Not just the recipes. I know you can do custom layouts but I’m saying it would be great to have a simple plug in content for articles also. Anyways. Good overall product but customer service and approval process is lacking.
My clients love the magazine and I am finding success with my Postcards- great service excellent quality
These guys are the real deal! They care about their customers and will go above and beyond to make you feel confident about doing business with them. Yusra and Zeenat (and also Tawhil) have been extremely helpful with my team! Thank you all so much! Looking forward to many more issues....magazine issues that is ;)
My clients love receiving one of my professional glossy magazines every other month which are created by ReminderMedia and personally branded to me. I alternate sending three different magazines, American Lifestyle, Good to be Home and Good Health, and they all receive rave reviews for their content, color photos and of course yummy recipes. The magazine keeps me top of my clients' mind in a very positive manner and their shelf life is 2-4 months each issue, an excellent marketing value.
Reminder Media has been a great resource for staying in touch with clients, family and friends. We are grateful for our business however it leaves little time to connect with all the people we would like to. This company provides many ways to do this including the magazine we like to send out. Easy to use and very helpful staff and support.
My clients love the magazine! Some of them keep it on display on their coffee table..it definitely keeps me top of mind and they call to thank me.
Great company to work with for all my marketing needs. They are professional, knowledgeable and fun to collaborate with!
I love Reminder Media! I have utilized the American Lifestyle Magazine for over 5 years now. My clients love receiving this and they tell me they look forward to every edition. I also use their Digital version that I send to prospective clients, branding and current events emails, as well as “Automation” to keep me in front of the people I serve in Real Estate. Reminder Media has the right values to put you and your clients first. I highly recommend this company and the wonderful people who work there.
Summer Shabin is a ROCK STAR!!! Very efficient and professional. Highly recommend. GREAT customer service.
The support team at Reminder Media is truly wonderful! I was going over my marketing costs and Rebecca was easy to work with, answered all my questions and got it taken care of in minutes. Hands down a great organization that I would highly recommend!
I LUV this Magazine! I Edit it and Taylor it to the content and time of the year! 8 years and no plan to stop!
I have been using Reminder Media for quite some time now for many different parts of my business. I love the magazines that they have for us and so do my clients! If I have questions I always have great service!
Exceptional products, great content and excellent customer service!
I called to tweak my magazine publishing schedule. It took less than a minute and I was given enough info in that time to make a decision. Thanks
My experience with the customer support was excellent! I am happy with my results. I have been sending this magazine to my clients and as a tool for farming my neighborhood. The feedback has been wonderful!
Kyra did a great job communicating and seemed highly skilled to help me get started. She was able to answer all of my questions to my satisfaction.
Wonderful customer service
If I could give Jeremy White more than 5 stars, I would—he’s a solid 15 out of 10! Jeremy goes above and beyond in every way, and his level of professionalism and genuine care for clients is unmatched. From start to finish, he makes the entire process seamless, and his attention to detail, patience, and follow-through are second to none. Jeremy doesn’t just provide customer service—he sets the gold standard for it. He deserves major recognition and every customer service award out there. Working with him is truly a privilege, and I cannot recommend him highly enough. ReminderMedia is lucky to have someone like Jeremy on their team!
I ABSOLUTELY LOVE MY ACCOUNT MANAGER DERRICK! I love the customer service-thank you Summer for all of your help! I have bought lots of different real estate services and they all leave me in a ho hum mood EXCEPT ReminderMedia. They have excellent products and I truly love my magazines and post cards. They have definitely elevated my Brand!
I had such a great experience working with Derik! He made the whole process of postcard marketing easy, professional, and stress-free. The design work was eye-catching, the turnaround time was fast, and he really listened to what I needed to make sure the postcards fit my brand perfectly.
Reminder Media is a great way to stay top of mind with your customers and clients. The magazine is top-notch, which makes me look good to my clients, and the customer service is outstanding. I've never had an issue that hasn't been answered and resolved within an hour or two at most, and customer service always goes above and beyond! Very happy with this company.
Excellent organization! Great products and an even better support team.
Their response to my application was swift and communicative.
Very professional in every thing they do for their clients. Provide great support. Always available to help. Yusra and I worked together today to resolve an issue with my social media and she didn't give up until it was resolved. Appreciate her work ethics.
I am so excited to have met Kyra Glaser on today. She took her time to educate me on the Market and tailor my Facebook ad as well as educate me on many education tools provided by Remindermedia offers to gear you as a new upcoming REALTOR for success ! I am grateful that she really took her time to ensure all my needs and questions and concerns were fully addressed . Thank you again so much Kyra for the excellent customer service support and implementing new ideas for me to consider . You are very kind and it was such a pleasure . You really helped me today and covered all basis beautifully ! Karin Jefferson REALTOR @ Windermere Signature Properties in Fair Oaks CA
Reminder Media has an amazing magazine that I send to my sphere and past clients. I regularly hear from recipients that the articles and recipes are fantastic and it’s one of the few magazines they read cover to cover. I can customize the back cover and the inside back cover to feature recent listings and customer reviews. The customer service is top notch as well!
ReminderMedia has been a valuable marketing tool for my business and the customer service is top notch!
Great customer service and very professional quality product. i have been using their service for the past 3 years.
I had a question about my magazine recipients and my question was answered and corrected quickly.