All customer reviews

Kyra was super friendly and very informative. Helped me right away with some ideas of marketing & shared her contact information so I could reach out directly, anytime. I’m very grateful and looking forward to working with her.

Great customer service and excellent marketing products!

Worst company first Ryan Gorskie lie to me told me I will be charge only $250 and now they charge me $550 total and my magazine it's not even done correctly. Clients address get "waiting listed" so they will reject your clients from getting the magazine. The website sucks you can even do a simple logo adjustment without them send it to the design team then they do a bad job so you have to created yourself time consuming and NOT CUSTOMER FRIENDLY AT ALL. Mark Thomas never available, Amber Thomas lie and told me my project will be on hold and not printed till we fix issues, because of my clients address been under "waiting list" but charge $550 in the weekend when their is cero customer service.I want my money back this has been a headache since the beginning. Will not recommend it at all.

Customer service is always so supportive and amazing!

Agent was very helpful and thorough and gave me the exact information I needed.

I have enjoyed working with the team at Reminder Media for many years now. Especially Phoenix who most recently assisted me in transferring names on my list to another team members list. Very professional and efficient and I am more than pleased as always. A great product to stay in front of your clients in a meaningful way. Holly

Reminder Media is always professional and helpful. I had a scheduled mailing to go out and I happened to look at the logo was missing. Tahj quickly responded, corrected before they were mailed out. I appreciate them always being on point!

Summer Shaban was great at resolving my issue!

High quality publications - our clients love them Great customer service - very responsive

I had set up a date that I felt pressured to get but I got it and was waiting for a big payment to come in was told as long as I let them Know I could change it I both texted and emailed to have my date changed received notification it was acknowledged yet was still charged and when I asked why was never given a reason in fact no one got back to me until I said I wanted a refund and even then got a call back trying to get me to stay with them. I said no refund me and it took them 3 days to process my return which in then is still going to take 3-5 business days to be returned to me. They charged me without my approval and then have been holding my money days after I asked for it to be returned. Terrible company do not recommend.

Love Reminder Media! Customer service is always helpful when I need them.

Hi I'm Susie Brock, KW Madison AL and I had the pleasure of working with Derik Stokes at ReminderMedia, and he has been fantastic. He handled all my designs and data upfront—everything was ready to go, and all I had to do was approve it. He made the entire process effortless, allowing me to focus on what I do best: helping my clients sell their homes for top dollar or find their next forever home. Highly recommend!

I have the best ever customer service rep, Derik Stokes! He truly cares and is so incredibly helpful! He's on top of everything!

I am always impressed with the customer service I receive at ReminderMedia! I give it an A+

Reminder Media has the best customer service. I enjoy their Get Paid podcast too, always a great idea or two.

All I can say is awesome. My clients love the magazine especially. Assistance is right at your fingertips when you have questions. I highly recommend!

Great experience with this company! Everyone is super friendly and helpful. I ordered the magazines and they look very professional. My clients liked them as well. Also I like their email marketing campaigns. Highly recommend them!

Very helpful! Thank you!

Wonderful experience talking to the team members to get started. I had a question later on, and I was able to chat with a live agent and had my answers.

When I needed help with my account, I was able to use the live chat feature on the weekend, such a simple, smooth experience. Thanks to Khan for the support.

Excellent Service

Chantaul Edwards is simply the best!! The magazine is a favorite of my clients and a wonderful marketing tool.

Customer Support was very helpful and resolved my questions/issues quickly.

They are amazing so helpful. My magazine showed up and so many people have been complimenting on them.

I enjoyed working with Michael and he was super responsive and knowledgeable.

Customer service is great.Summer helped me with all my questions. I am not to good with tech and she directed me step by step.

Very Happy with ReminderMedia and their customer service!!

Kyra Glaser is always willing to go above and beyond and the extra mile. She is a pleasure to work with!

It was great working with Jess Kreason and Postcards to help with my school board campaign. She helped me reach the right audience and I won!!!!

Always a great experience!

Kyra was absolutely AWESOME!! Great to work with, explained everting so clearly! Excited to work with Reminder Media!

I love Reminder media. They do a great job of keeping me connected to my client base. I use the magazines, local events calendar and digital marketing. I highly recommend them!

Excellent customer support and you can't beat the quality of their marketing. Key part of my business that I am extremely grateful for!

Very responsive and helpful.

Great experience. Will continue to use ReminderMedia for physical magazines and digital services. Great company.

The agent was beyond helpful. She added more value to my business in the few minutes of our time we shared on our zoom than it would have taken me to do in months and for that I am beyond grateful. She is a shining example of the professionalism, pride and dedication this company offers to its clients. I am so in awe of the services and can only hope that every agent will become a client at least once in their career.

I am on my third magazine mailing, and I can always count on the Reminder Media staff to be available to help and answer any questions I have. The magazines are high quality and lots of available inserts to choose from.

Our clients often compliment us on the branded magazine, Good to be Home, and comment on the quality of its content. Some even make a phone call just to do so. We really like that we can personalize so much of it to really reflect who we are and what we do! Thank you Reminder Media

First round of Postcards have been mailed and already had 1 scan! Hoping to get a new listing soon.

Terrific customer service!

great service

Love the response to my mailing! Every mailing I get a call!

Love this magazine and my clients do too! The customer service is always top notch!

WoW. I love Reminder Media it is one of the view programs where I spend very little time and it gets RELEVANT information to past clients and friends. They help me and hold my hand to make sure it is working they way I expected it....WORKS!

Great customer service! Quick to respond and does what you ask them to without trying to sway or change your mind.

I was very pleased to receive immediate help on a Sunday afternoon!

Such a wonderful way to give your clients a gentle touch . Professionally and wonderful information for tbem

Every interaction I have had with ReminderMedia has been a wonderful experience!

Always quick to respond and resolve any issue. Very personable and helpful. Nothing but a positive experience.

Summer was great every time I need help with something, above and beyond customer support! As always quick, responsive and efficient with info!