I worked with reminder media for 1.5 years then I cancelled the service as it was not working for my business. They have continued billing my credit card for 6 months now, $418.70 every month. I have called and emailed over a dozen times and they keep telling me my account is completely closed out and that I will not be billed further but then the next month they bill me again. I finally had to reach out to my credit card to dispute the fraudulent charges. This could be an honest mistake but the lack of care and support from them leads me to believe otherwise. I would avoid this company.
All customer reviews
1,843 reviews · Average 4.84 stars · Page 31 of 37
We are having a great experience. My sister Karen Pascal and I have such a great experience with Reminder Media. Yursa is a great pleasure to work with. She always guide us through the process with our Start Healthy Magazine. Yursa is phenomenal we always look forward for our conversation every time . She always help us through the process so our clients enjoy their magazine . We are truly grateful we are connected with Reminder Media & having Yursa guiding us to have a great magazine. With gratitude Joan & Karen
The association with Remindermedia has been for more than 10 years and has been absolutely wonderful. They are always helpful, professional, curteous and a remarkable partner. I am elated to continue business with them.
I've been with ReminderMedia for many years, using their printed magazines. Now we are embarking on a digital program and they, so far, have been very helpful! Alle Justice has been holding my hand through the entire process and she has been a Godsend.
Very agressive sales tactics, they use the Grant Cardon style of oh we have 50 magazines we are shipping without your approval going out today if we don't here from you and we will bill you accordingly (before any kind of order has been given) to try and get you on the phone. Very classy
I have gotten added business via their magazines. It is a great way to stay in touch!
I have been using Reminder Media products for a while, but not really utilizing all that was available to me. Peter was super in helping me set things up and explaining things to me so I understood how to do things. I am older and not so tech savvy as the younger generation, so I really appreciated his patience. I highly recommend the products that Reminder Media offers. I have been using their products for about 5 years.
Friends and clients love "my magazine"! Thanks Reminder Media. User friendly site and fantastic customer service. My only complaint about this company is that they email me several times per day.
Reminder Media is a great tool for keeping in touch with past clients. I highly recommend them.
Michael Griego is a breath of fresh air! Unfortunately, in this world now customer service has been on a decline with only having options of emails, chats or texts and never speaking to an actual person. Michael Griego is an exception as he is responsive, supportive and gets the results needed. Reminder Media is fortunate to have him!
A Game-Changing Experience with Ibrar at Reminder Media I had the pleasure of working with Ibrar, a remarkable marketing advisor at Reminder Media, and my experience has been nothing short of transformative. I was on the verge of unsubscribing from my membership, as I struggled to see the tangible benefits for my business. However, Ibrar stepped in and completely turned the tide. Ibrar's expertise and dedication were evident from our first interaction. He took the time to understand my business needs, patiently addressing my concerns and uncertainties. What truly set him apart was his commitment to helping me maximize the potential of Reminder Media's digital bundle. Ibrar not only guided me through the setup process but also provided a comprehensive explanation of how each component worked synergistically to enhance my marketing strategy. His clarity and insights illuminated the value that Reminder Media could bring to my business. Thanks to Ibrar's invaluable assistance, I not only retained my membership but now consider Reminder Media an indispensable asset to my marketing arsenal. The digital bundle, once a mystery to me, has become an integral part of my business growth strategy, generating real results. Ibrar's professionalism, knowledge, and genuine passion for helping clients succeed have left an indelible mark on my experience with Reminder Media. The company itself deserves commendation for fostering a team of professionals like Ibrar who genuinely care about their clients' success. In conclusion, I am now a staunch advocate for Reminder Media, and I wholeheartedly recommend their services. If you're fortunate enough to work with someone as exceptional as Ibrar, your journey with Reminder Media is bound to be a game-changer for your business. Thank you, Ibrar, and thank you, Reminder Media, for exceeding my expectations and making me a loyal and enthusiastic member of your community. Warm regards
I love this magazine! It is an unusual and professional marketing piece. My clients think it is amazing. I have been sending it for years and will continue to do so. You should too!
My clients love the magazines and I'm starting to get leads from my Social Media campaign!
wonderful support by everyone I have ever talked to at Reminder Media. Very good product, getting your name "out there" and VERY appreciated!
I just placed my first order of the magazines and have already gotten great feedback from my clients. Thank you!
Truly a great investment! I have had over 8 direct referrals from Clients who loved receiving the magazine. One of my referrals actually netted over $22,000. Most recently I signed up for the Digital marketing and have received 2 new referrals as well!
I've been with ReminderMedia for several years now, and they've become a crucial part of my client follow-up process. The branded magazine has genuinely interesting articles and I am able to use the content on social media as well. I like reading it every month too. The customer service is top-notch, always there to answer any questions promptly and they spend time on the phone making sure I am familiar with all the services and how to use them. One major difference between Reminder media and so many company likes this is that the owners are consistently on social media/youtube and are accessible if you have issues. They are consistently adding services and improving things. It does not feel like faceless internet marketing service. I even love their Podcast. I can't recommend them enough.
I had such a pleasant experience with Imaan, who helped me with Reminder Media's problems that I had. Imaan is a wonderful communicator.
Great customer service and great products! I use several of their services, and am very happy.
This has been an excellent service I love the magazine and the customer service. They have a lot of products to choose with and there are plenty of people to help you. If you have a news then I will definitely recommend you checking them out
Reminder Media is a great marketing tool. I have been in the real estate sales biz for 25 years....I love the American Lifestyle magazine. I find that my clients/customers look forward to the new issue every other month. The tools are super easy to use....If I can use them with ease, everyone else can too! Thank you Reminder Media for helping me "stand-out" in the crowd of Realtors out there!
Reminder media makes me look good!! It tells my clients I care about them and it shows much more credibility than a business card. I appreciate the kind, supportive customer service. Thank you Reminder Media.
I have been sending out their American Lifestyle Magazine to my clients as a way to stay in touch. It is a classy and easy way to keep myself top of mind for my clients.
I have been sending the Home Magazine from Reminder Media for many years. My clients love it and so do I. It's another way to keep in touch with my clients. i have actually gotten a client from sending the magazine.
Yusra was extremely professional, helpful and patient. She helped me tremendously with my marketing campaign. Thank you for having such great talent working for you.
I've been using the magazines for a while now, and am excited about the using the digital version and the social media branding! I would suggest Reminder Media to everyone professional!
Worked with Roshaan today. Had several layered, complex issues. He was very kind and very patient- helping me through each one. I really appreciated him taking ownership and helping me with everything
Today, Tahj assisted me with a last minute edit. He answered my question promptly with a positive resolution. Always great service with Reminder Media! Today, Summer assisted me with my deadline and downloading some files. She was prompt, friendly and answered all of my questions with ease, inclusing a tutorial on howto DIY these needs int the future. Always awesome service and highly recommend Reminder Media! Our Marketing Advisor, Michael, has been so helpful in elevating our magazine to make a stand-out impression for our clients! He is excellent in communicating deadlines and updates, as well as always responding promptly to any questions. He follows through to ensure we have the same positive experience preparing our magazine that our clients do in receieving it. I highly recommend Reminder Media and Michael!
Ammar responded immediately & gave me 5star assistance!
Imaan was great. She walked me through the process of setting up my Facebook and ReminderMedia accounts. She explained everything in details and clearly. Thank you so much for the great service that you provided to me.
Zeenat has been working tirelessly to ensure that my 2024 marketing goals can be accomplished. I greatly appreciate her and the entire Reminder Media team for their assistance in brining my plan to life.
She’s amazing. Give me the time and solutions help me with the digital stuff even when we have difficulty with the connection she always tried to communicate with me and let me tell you we have three different problems with the connection by phone. She have the gift to dealing with customers. God bless her.
I have been sending this high quality magazine to my clients for almost 5 years! It is one of the ways I am able to say "thank you" to them and make sure they don't forget me!
I wish I could give 10 stars! Madison M. has given me the best service I've ever had at Reminder Media. I have been a long-time customer and with her help will continue to use this magazine for all of my clients!
Bilal was very helpful with assisting me and answering all of my questions. I appreciate his time and efforts.
A Cooper was a gem. She was kind and knowledgeable. I hope that if I have any more questions she will be the one answering my call.
ReminderMedia magazine has been such a nice Marketing and Branding advertisement for my business. My clients comment on the quality and the great content. The magazine is of high quality that many of my clients say they keep it on their coffee tables. I highly recommend ReminderMedia as you will not be disappointed. The customer service is awesome as well.
A great guy helped quickly to solve the problem, I got my refund back with in a couple of minutes. I will recommend Roshaan if you need help. His extension #631
Misleading is a nice way to put it. They tell you the first run is only $99 but then charge you that as a setup fee and then another $225. It’s only $99 if you cancel during the trial period. They also say you can cancel anytime but the contract is for 10 prints or 20 months and if you cancel early you pay a $450 termination fee! RUN!
My experience with Anne Cooper was wonderful. Anne was very helpful and knowledgeable of the Reminder Media products. Look forward to working with Anne further. Thank you
Very helpful and understanding a pleasure to talk too!
Our customer service person, Anne Cooper, worked hard to get our account in order. We are grateful for her commitment to make sure it was right. Looking forward to continued business with ReminderMedia.
Zeenat was great to help me get set up. I am excited to see how this impacts my business.
When I needed assistance with my mailing list the representative was very nice and spent the time necessary to be sure what I needed was done correctly. The magazine is printed on quality paper and the articles are always varied and interesting. The magazine is superb, I give it 5 stars*****.
I just had a great conversation with Bilal Syed about our concerns, with an email we received, regarding seasonal content in the upcoming publication. He thoroughly listened and then explained the reasons for the outgoing email. He provided insight on how best to handle the situation now and in the future. Thank YOU!
The customer experience I received was outstanding! Imran was friendly, attentive, patient and went above and beyond for me. I highly recommend her a true pleasure to handle my account.
Their service is top notch and helps me retain my clients. Bilal is great to work with and so helpful. I highly recommend Reminder Media!!
Bilal was very helpful in answering my questions and getting me a few new ideas when reaching out to my clients.
It was a great experience with Reminder media . Love there products, digital bundle and the magazine . Yusra was really patient and very helpful in coaching how to use their products and get return on their services. I Highly recommend it .
What an outstanding experience with Bilal Syed. He has helped me navigate my way through ALL of my concerns with expertise and clear instruction. He is ultra competent without ANY language barrier whatsoever. I cannot recommend him more highly.