Professional and responsive with setting up magazine. When there was a billing question, very responsive.
All customer reviews
1,635 reviews · Average 4.86 stars · Page 30 of 33
Eeman is terrific! She is always available for me and gives me the guidance and support I need. She keeps going until she feels my magazine edition is exactly as I want it. She is very creative and just a pleasure to work with. As a long time customer of Reminder Media I highly recommend Eeman for the very best customer service.
The magazines are impressive and my clients love them! The articles and content are useful and I love that I get to make some selections. It's a wonderful way to pop-in through the mailbox!
Reminder Media is an exceptional marketing company, and I've consistently relied on their services for several years to maintain a strong connection with my previous real estate clients. Their magazine distribution has been an invaluable tool in nurturing these relationships and enhancing my brand presence.
Excellent Customer Service!
I love staying in touch with my former clients and now friends by personalizing each months American Lifestyle Magazine. Helping me along the way is the great Customer Service Department at Reminder Media. Thanks.
ReminderMedia’s great products make a huge difference in my business! Also they are very responsive to questions and special requests. Five-star!
I really enjoy this magazine and so do my clients! The Reminder Media customer service and patience when things need adjustments is phenomenal !!
I have been in the real estate industry for 41 years and have used Reminder Media for several years. It is a wonderful, high-Quality magazine to send to your clients and friends. My clients look forward to the issues and and appreciate the interesting content. It is a great way to stay in contact with them which assures repeat business and referrals. The staff at Reminder Media is vey professional and helpful and is always available to assist with questions. They are truly a 10 star company and I highly recommend this exceptional marketing tool. You'll love the results too!
My clients love this magazine! It has kept me closer to them and led to referrals. The staff at RM is great and responsive.
Reminder Media has been an absolute asset to my business in the form of leads and referrals. I always order extra of my American Lifestyle Magazines so that I can distribute them at open houses and other events to gain additional exposure outside my personal sphere of influence, which has translated to actual sales. The Reminder Media team is always ready, willing and able to help to deliver a superior product.
Great customer service and good prices.
This is the one and only company that excels at customer service. When you need help you can just pick up the phone and talk to a person who fixes everything! Not only that but if they think you need help - they call you!
Marshall Ahmad was extremely helpful. He walked me through changing things in my digital and magazine. Very knowledgable and took me step by step along with ideas on how have a more presentable email with a hopefully more positive open rate!!!!!!
I had the pleasure of working with a young man (with an awesome name) Terrance D. He's patient and well versed in the industry with offering tips and suggestions that are specific to your industry. I HIGHLY RECCOMEND HIM If you choose (which I think you should if your business need exposure) to work with reminder media.
Great company. I used them for print media mailings.
I am short on words to express my delight and surprise with this company. I have used the magazine since 2009 and always received good tech support, but their new vision of helping the users enhance their potential has gone well beyond what I expected. I called for what I said would be a quick question, and Sy patiently helped me review my marketing, learn about the new options they have and customize my magazine for better reach. I wish all companies took example on ReminderMedia and put their client's success in the forefront. Thanks again.
Also addresses any questions or issues immediately! Very happy!
Reminder Media has been an amazing company to work with over the past year. They have stood with me and my business during some really hard moments. They have gone over and beyond to work with me in order to keep my marketing for my business going. My business of 10+ years is now closed due to other personal and health factors. I, however would highly recommend this company for any business looking for a unique approach in their marketing. Reminder Media gives a creative approach that can get your business from where you are, to where you want it to be. The people at Reminder Media are truly wonderful people, going over and beyond in order to make things work for your business. They are champions in cheering you on and giving you the encouragement, tools and necessary resources you need in order to be successful. Reminder Media, is a true partner in business! I'm so blessed to have worked with them!
Love this magazine and all that it offers my clients. Great quality and high end content. My clients love it! Also their customer service department is amazing. They are very knowledgeable about their product and collaborate well. Highly recommend!
Love this product. The magazines look very professional and have great information in them. The reminder media customer service team is great as well.
Whenever I need help with using the Reminder Media website, the customer service personnel are always polite, friendly and helpful. This last time it was with Sy Hadi who provided the excellent service and useful information. I've been a client of Reminder Media for a few years now and the cost of doing business with them is well worth it. Thank you, Reminder Media!
Very helpful in walking me though the platform capabilities.
It has been a pleasure to deal with you and your business. All my questions have been answered.
I had so much help choosing my own magazine front cover and back cover and inside cover and choosing from a variety of great articles! All with expert help!
Phoenix is the BEST! I really appreciate his help and patience, making sure my needs were met. He's got the secret sauce to customer service par excellence! Whoohoo!
Fast, efficient, and courteous!
MY CLIENT EXPERIENCE WITH MARSHALL AHMAD WAS EXCELLENT. I HAD A BILLING QUESTION. HE RESOLVED IT QUICKLY AND PROFESSIONALLY. THANK YOU, MARSHALL!
Product are high quality and staff are knowledgeable and easy to work with Love this company
Peter Lozano was a professional and listened to my request with patience and suggested alternatives for my mailing.
Major Kudos to Peter for his professionalism, extensive knowledge of the back office and patience in answering all of my questions. What started as a complaint about my order soon developed into a step by step guide to help with my back office! Job well done Peter!
They are very patient and helped me through the process. I would recommend them to anyone!!
Great magazines and wonderful customer service! Sy Hadi answered all my questions in a friendly knowledgeable manner.
Ammar was very helpful with all my questions today. I needed to split recipents up into 3 groups and he stayed on the phone and walked me through every step. Thank you for being so helpful!!!
Outstanding Professional Creative Team that goes beyond your greatest expectations. My Magazine is very Professional with custom designed Tear off Cards designed to enhance Business Client relations. The Outstanding Services provided will grow your business exponentially. Five Stars!
So far very happy with customer service and getting great feedback on the magazines from my clients!
The Client Success representatives are ultra sharp on follow ups, which is a virtue. The magazine is the finest product I can offer my clients. Highly recommend them.
Highly recommend Reminder Media magazine, both the print and the digital version. It's a high quality product with excellent articles, graphics, and tools to customize and add your personal brand to bring raving feedback from your clients and others who receive the magazines. Customer Service is friendly, efficient and helpful. In fact, just today I spoke with Greg who is resolving an important issue for me.
The branded America Life magazine is impressive and projects professionalism. I send them to my clients and to homeowners in my farm areas. The staff is responsive and helpful when I have a question or request. I highly recommend ReminderMedia.
Always helpful and magazines are always a big hit
Ryan at Reminder Media is amazing! He is so helpful and is knowledgeable about the items offered by his company. I enjoyed speaking with him and learning from him. Thanks Ryan!
Been a client for over a year. Love the product!
Great magazine product and marketing products
I had to put $100 downpayment fully refundable,I canceled before we start any work together. Christel Amponin didnt stop replying my emails. and now i have to call my bank dispute vs. THANKS FOR WASTING MY TIME.
I don't recommend them at all! You can cancel however they still continue to charge you. There is always some excuse and they won't refund you back to the time you canceled. Per "Mimi" the person in billing.
Roshaan Arshad of Reminder Media made my experience EPIC! Very professional, polite and knowledgeable. Pure quality in the service...Would highly recommend Reminder and making Roshaan your point of contact
For good down home cooking this is the best place in Russellville... Everything is cooked fresh daily and the staff is awesome. Shawna is the best.
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If you don't order magazines when they tell you too, they will threaten to close your account. This is the latest survey I sent to them after I expressed that I did not like the upcoming magazine. "This is the first time I've interacted with Mimi Hauser. She was extremely rude, and did not listen to my concerns with the upcoming issue. I told her that I was working with someone else in Reminder Media on a postcard campaign and did not like the upcoming issue. She tried to tell me that I don't have a choice on my billing preferences and I must order magazines. She never tried to offer any resolution by switching to a different magazine and told me she knows better than I do about my client base and how I should market to them. This is certainly the most unprofessional interaction I've ever had with an advertising or marketing group. I told her to close my account and will not recommend Reminder in the future. "
Travis was AWESOME! He helped me conceptually and with the details of the inside back page of my magazine AND helped me with my digital edition AND my website!