All customer reviews

I have been a good customer for a few years. I am really getting the run around. The positive reviews here may be orchestrated. They over charge, over promise and under-deliver.

Had an account with them for almost a year. Spoke to account manager once the whole time. Had to request a dozen time to get design items corrected. Very incompetent. Magazine is nice, customer service leaves much to be desired. I cancelled my account.

Top notch! Always professional and never pushy. Attentive and helpful staff that will take the time to work with you.

Best sales tool ever~

I have worked with a number of brand and content companies during my career, but nothing comes close to the customer experience offered by the talented folks at ReminderMedia. They are creative, responsive to my needs, always cheerful and eager to help. The products are top-shelf -- my clients love receiving the gorgeous print edition of American Lifestyle Magazine, and I have expanded my offerings with the digital edition, local content and social media shares. From the products to the service to the awesome Stay Paid podcasts, ReminderMedia constantly proves that they are not merely a provider, but a partner in my success. They demonstrate by example what it takes to create a customer for life.

My clients love the magazine. They especially look forward to the delicious recipes.

My clients love getting this polished, professional magazine delivered to them and I love that it keeps me top of mind. Plus the training offered is relevant and helpful. So much good stuff in one place, you have to check it out!

They offer multiple seem less ways to keep in touch with past and new clients. Articles of general interest, hobbies, recipes, crafts, etc. are provided. When shared, they are automatically branded to me, complete with picture and contact info. This way, not only do I provide excellent guidance to my clients as a real estate expert, they added BONUS is being their resource for additional well crafted, up to the minute extensive topics of interest. These are then easily shareD with my clients 😄👍👏

Every product is valuable and priced very, very fairly. Unbelievable customer service. Most importantly - I'm in front of my customers/prospects in a tasteful, helpful way. ReminderMedia KNOWS how to do it!

Love these guys...All so professional & fun! The support they provide is exceptional & so are the products...Very forward thinking company. Well deserving of a Five Star Review!!

I have been a raving fan of ReminderMedia for about 15 years. I constantly get comments from my clients regarding the content of their magazines. They keep up-ing their game to add more "customer oriented" programs that allow you to interface with social media as well as their magazine. I can truly say that their magazine has been responsible for clients calling me with their repeat and referral business.

Reminder Media offers an outstanding, quality product and fabulous customer service. Thanks Reminder Media for making it easy to customize a beautiful magazine for my clients to enjoy!

ReminderMedia and American Lifestyle Magazine are wonderful! My clients love the articles, recipes, and the high quality of all!

VERY IMPRESSIVE, GREAT MARKETING MATERIAL ... LOVE THE CONTENT, PERSONALIZATION, & QUALITY.

I have been a customer of Reminder Media for 20+ years. I just signed up for another service offered. The associates are knowledgeable and a pleasure to do business with.

Absolutely love all of ReminderMedia's products! I have received so many thank you comments from my clients letting me know how much they appreciated my mailings and social media posts. Very rarely does that happen with other products. ReminderMedia lives up to their name, allowing me to be top of mind & subtly remind my clients, friends and family that I provide real estate services. When they think real estate, they think of me and my team. I also have to say that ReminderMedia's training is equally as impressive. Thank you ReminderMedia, keep up the good work!!!

I get so much more than just the branded magazine from Reminder Media. There's the StayPaid podcast, the social media shares, the digital version of the magazine. It keeps me top of mind with all my past clients and when they are thinking of making a real estate move I usually get a call right after the magazine gets delivered.

I have sent the magazine to my clients for the past few years, and they say they love receiving it. I have received both buyer and seller referrals from my clients because they had the magazine at their home or business. I have also started using the postcard farming. The homes I have visited have been responsive and friendly. I believe this is a good way to add potential clients to my database. Thank you,

I have used their service for about 2 years now. I've never had an issue that wasn't taken care of immediately nor have I had any reason to look elsewhere. My rep calls regularly just to check in and to present new ideas. I highly recommend ReminderMedia

You can set it and forget it if you wish. It's a great touch. I picked up one listing after 2 years because the seller said the other agent didn't stay in touch and I did. Sending the magazine 6x/year was the only communication I had with them besides calling every 6 months or so.

Great content and very professional publication. Would definitely recomend.

They don’t tip for food delivery. It’s their company policy.

I made the mistake of giving them a "refundable" deposit. Now they will not leave me alone. Constant emails and phone calls and no response to my asking them to refund my deposit. Their website lists no owners or execs. and a google search shows nothing.

I signed up with Reminder Media and was excited to mail personalized Magazines to my A-List Clients as well as a gorgeous digital edition for my entire database. I used the Spreadsheets that my Rep. from Reminder Media provided to me, so they could upload my Clients to the mailing list. This should have been very easy. I entered each of my 50 to the spreadsheet because my spreadsheet was not compatible with theirs, no big deal. When I went in to my account to check on the mailing list, everything was entered incorrectly. Rather than help me fix it, they argued with me and uploaded another list- also incorrect. No one called, they just argued with me by email telling me everything looked fine to them, I had to take screen shots and send them the pictures to show them that they had last names in for first names, missing names, etc. It was literally nothing close to what I had sent them. I spent hours fixing it late at night to get all of the names in correctly to meet their deadline. They charged me twice for the digital edition, the digital edition never went out to anyone. When I asked them to walk me through and see where my contacts were and who was opening the digital edition they said they would call me the next day. No one called. I was in the list that I sent to them, I should have been receiving a digital edition myself. 2 months go by, nothing in my inbox. No one called me to help me figure out why. So I called in to cancel my account. Only then did a Manager, Nicole, call me. I was so frustrated that I did not wish to have a conversation about trying again, I would rather spend my time with another company with better service, Nicole stated that she was very sorry for the confusion and she wanted to make it right so I can see why they have been in business for 17 years. She told me that she personally had the authority to refund the months that my digital edition never went out, which she did, and that she would offer me one free mailing for my troubles. She told me that she would call me the following week to set everything up and she would personally walk me through it. I figured if they were willing to make it right, then I was willing to give this another try. It is a beautiful product. Nicole called when she said that she would, we went through setting up the next mailing. She said that she would recover my digital edition with my list and call me back to set everything up. When she called back she said that she was no longer offering my free mailing because I was able to get all of the addresses in myself and they were sent out to the correct addresses. That she would only give me 30% off for my troubles. She said that it was her Manager's decision to do that now and it had to go through approval. It's one thing for a company to mess up once or twice and not do what they say they were going to do. However, it was literally every single step of the way they did not do what they promised over and over again. A total waste of time. It's a shame because it could be an excellent marketing product.

UPDATE: the review below was written 3 years ago, and expresses how I felt at that time. But I believe it is important to update briefly what happened after I gave the magazine 5 stars. Without going into too much detail for the public… I have had to lower them to a 3-star rating. I terminated our business relationship with American Lifestyle Magazine and Reminder Media after a very, very sad series of incidents with their management and tech teams. I temporarily suspended our account due to a severe case of COVID, and explained that we would return as soon as I was able to. I even kept in touch with them on a regular basis to let them know I was still under medical care and unable to design our magazine yet. Well much to my surprise, they actually locked me out of my account and refused to even return MY full Data Base to me!! Everyone knows that that data base is the lifeline of our business for a Realtor, without which we don’t have a business. And I ran my CRM out of the magazine for a number of years. To tell the entire story would take up too much time and space. But suffice it to say…things did not end well. So sadly, I had to say goodbye. —————————————— My husband and I are Realtors who have sent out American Lifestyle to our clients and friends for several years. We receive amazing compliments from the recipients weekly. Friends tell us it is beautifully presented, the articles are very engaging, & the recipes are incredible. Many of them tell us they save every issue! This magazine is a great & subtle way to stay in front of our friends and clients, without having to bombard them with endless emails and letters about Real Estate listings. And a personal shout-out to my Account Manager, Phoenix. She is simply the best! Always available for me, and sticks with me until my Custom Ads look absolutely perfect!

Terrible operating business. The products they offered weren't something I really wanted but they are relentless in pressuring you into it. I worked with 4 or 5 different people and numerous things would get lost in translation during the handing me off from one person to another. After everything, I did not use the online digital stuff like I told them I wouldn't and probably won't use the magazines they provided because they were messed up. After numerous times contacting them to get corrections made to the magazines that were supposed to have already been previously corrected, and being reassured they were good, the MAGAZINES STILL SHOWED UP MESSED UP. Then, a guy named Rusty Tucci, ACCUSED ME of overlooking the problems with the magazines and said it shouldn't take away from the value of the magazine. The only solution he would offer was for me to buy more magazines even after I explained that there should either offer be a full refund, or provide correct copies free of charge. Awful experience. Hopefully this review will motivate them to change their business practices so this doesn't happen to anyone else.

My finance advisor just sent me a copy of the falls issue and I found it to be a great read. Articles we're very interesting along with some nice recipes, super graphics and we'll produced photos. All in, it's well worth the read for someone who is a person who doesn't have the time to waste on jiberish. I called my advisor and thanked him for the enightmentt. As it sits on my desk people can't put it down. In my line of work this publication fits well. Very nice publication keep up the great work.

This is a high-pressure sales company that harasses Realtors for their business. They misrepresent their product promotions and will not refund your money! Realtors RUN AWAY from doing business with this company. They don't take "no" for an answer and will call you every 6-12 months even when you ask them to stop calling you!

I agreed to try Remindermedia for a short while, and after a few months decided it wasn't for me. It was then that I discovered I was actually in a contract for one year. This wasn't explained up front. I cancelled as early as I could, but ended up having to pay for issues I didn't want. They're nice to work with when you're sending them money every month, but that quickly changes when you want out. They reached out to me 6 months later to see if I wanted to give it another try, because they had a new product available. The salesperson immediately entered her pitch, and I quickly figured out that the new product wasn't any better than what they had before. I began telling her this, and she immediately interrupted me with why this was better. As she went on, I offered more objections which were met with more canned responses. She went as far as to tell me that I was the only real estate agent she'd ever spoken to who wanted to only send out real estate related marketing materials. Completely ridiculous. I told her I was done with the hard sales pitch and she interrupted me yet again, just to deny it and continue into another pitch. The fact that so many of their positive reviews are from people who've worked there should serve as a red flag. My advice is to find a marketing company who actually understands the real estate market you work in, and avoid companies like this.

Unscrupulous Individuals. If you do not continuously do an issue they cancel your account and want you to pay another set up fee. They offer you free magazines for referrals but will not credit your account for them. Stay away from this den of thieves.

This company will charge your credit card over and over without authorization and then offer you half back!! I have contacted the attorney general.

Ripped me off $100.00 after I decided out was not worth it. I will Tell everyone I know what a rip off you are.

Horrible, relentless cold calls even when I asked them to stop they called again in the same day

I really like the magazine very much as it gets to all my clients and past clients. The quality of the magazine is outstanding, its better then any magazine that is printed. It does costs a little bit, but all you need to do is sell one house around $100,000 and that would cover you for the year if you are doing around 100-200 magazine. You owe it to yourself to give it one year to try the magazine, it will be the best investment ever.

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