Shin Ispu was a great help and I love the magazine
All customer reviews
1,897 reviews · Average 4.84 stars · Page 3 of 38
ReminderMedia always provides exceptional service and clear deadlines. Each time I have contacted customer service about changes I'd like to make, they are responsive, detail oriented, and proactively solution oriented. Today Shin Isip maintained the superior standards. Well done!
Very cordial and very helpful. They made changes to my ads quickly and accurately.
This magazine is amazing... Their digital edition, along with their local events emails and social media touches, have elevated my business. I highly recommend ReminderMedia!
Great service pleasure to work with !
ReminderMedia representatives are always on top of it. If there is a discrepency or a 'user' error, they walk you through and make sure you are taken care of. Thank you chat rep team!
I was past my deadline to proof my magazine. Raymond provided excellent customer service and was able to resolve my issue. In addition, he took the time to explain new features and options. Thank you.
Great stuff...great products....love their energy...... thanks again....when they make a mistake they own up to it....that is key when working with vendors in this space.....
Shin did a great job helping me with a question I had, and helping me clarify the situation. :-)
ReminderMedia is a great source for real estate agents, they provide great quality media and their customer service is fast and efficient. My clients love getting the magazine! Andrenis is always a big help with any questions I may have.
I'm pretty selective of which value items I decide to send to my clients. I love staying top of mind, but it's more important to my relationship with my clients to provide them with something that they see value in. Shout out to Khan B. for helping me getting my chosen schedule setup and for making that easy. As for the return on investment? Two of my past clients contacted me after receiving this magazine and either planned to sell their home, or gave their copy to a friend after a conversation they had about purchasing. It's a great way to stay in touch with my clients over time and to put value in the hands of potential new ones.
I have been doing business with them for years, the service, support and follow-up has failed in recent months
Shin was very helpful and quick to solve the issues with my mailing list.
What amazing staff. I love my new marketing plan!
Shin was great and helped me right away.
Shin was very helpful!
Staff (Shin specifically) is always helpful, courteous, and on point.
⭐⭐⭐⭐⭐ I had the pleasure of working with Imaan and she was absolutely amazing! I was confused by a few of the screens and wasn't sure what I was doing, but she was incredibly patient, kind, and knowledgeable throughout the entire process. She took the time to walk me through each step, answered all of my questions without ever making me feel rushed, and made sure I understood everything before we finished. Customer service like hers is hard to find. Thank you, Imaan, for your professionalism, patience, and genuine kindness. You turned a frustrating situation into a great experience. ReminderMedia is lucky to have you! Fawn Schweizer
Reminder Media is awesome! They have helped me numerous times to customize marketing magazines, and postcards for marketing. They are so customer friendly and accomadating. Give them a try. Pam Turley Realtor
My clients look forward to American Lifestyle. I receive many messages and phone calls to let me know that they have enjoyed their magazine!
Great service, we love the branded magazines
They are an excellent company with outstanding customer ! Their magazine is beautiful!
Had a great experience just now with Shin. The only reason I gave it 4 stars and not 5, is because the magazine is not as customizable as I would have liked them to be. But overall, our clients enjoy the magazines.
Thank you Shin.
ReminderMedia has been one of my favorite investments for staying top of mind with my VIP clients & referral partners. My clients look forward to receiving the quarterly magazines & share them with friends, which has been great for referrals. I honestly don't know how they do it. Each magazine costs way less than buying a Hallmark card & stamp, yet it saves me time while elevating my brand. I also love the customization options: personalized messages with each client's name, to choosing your cover, inserts, and back covers to match my style. If you're in an industry where relationships & referrals drive your success, I recommend using ReminderMedia. It's an easy, professional way to stay connected and leave a lasting impression.
This review is to acknowledge Alex Campbell with Reminder Media and her outstanding efforts to assist and please customers. Great Job~!
Prompt response and handled my problem quickly.
Fantastic customer service. Shin from the customer success team stepped in and helped me make changes to a custom page. He answered all my questions and took care of making the changes all in about 15 minutes!
Great customer service and a wonderful organization!
Shin was wonderful in helping me to solve my advertising questions. I appreciated his expertise and knowledge. Thanks so much!
Very client friendly. Had a major health issue arise that sent me to hospital. Reminder Media was able to give me extra time to submit my proofs. Thx much.
Great experience working with this team. Shin was responsive, easy to coordinate with, and made the whole process smooth from start to finish. Highly recommend.
Andrenis Puello helped me a lot today! Andrenis worked with me through the chat portal to help me upload my recipient's list for my next magazine mailer and changed out the cover photos for me. Very prompt and courteous service!
A very thorough experience from choosing exactly who receives my magazine, through customer service for changes. A bit pushy on sales in the beginning offering all the services they do provide. Other than that, my clients love the magazine deliveries and call me "famous!" with a photo of the mag. Professional, high quality, and valuable info is precisely what I was looking for to keep me top of mind.
I appreciate the quick response and excellent help that I received in from Shin Isip today! Thank you!
I have to say that this may have been the best chat help I've ever gotten. Solved my issue quickly and efficiently. Dessiree was amazing!
Shin was great with helping me with request
If you are not using their services you are missing out. Their customer support is great!! Shin was very helpful
Excellent produce and service. Have worked with the Company for over 15 years
Great decision on using ReminderMedia for all my Digital Marketing Planning . Zeenat Zahra | Marketing Advisor was very knowledgeable with guiding me through my dashboard functions and any inquiries concerning the assorted marketing plans offered.
They are great to work with...and the magazines are beautiful! I'm getting such positive feedback from my recipients. :)
Thanks Shin for the 5 star service when I came in panicked that I had missed my deadline. You took great care of me relieving all stress.
Great decision on using ReminderMedia for all my Digital Marketing Planning . Shin Isip was very knowledgeable with all billing and inquiry questions.
I've been sending out these regular magazines for some years, now, to my sphere, my "closed" clients and those whom I feel would appreciate it. The content is informative rather "sales-y", which aligns with our "come from contribution" mentality and seems to lead our clients to grab their phones and "shoot us a text" about it. I get a lot of feedback on the recipes so always make sure i include at least one for folks to try. I consider this to be an important partnership and will continue this rhythm of emails and magazines Thanks, all, for the work you do making this a better product over tine! Paige.
Shin Isip was very helpful in a short amount of time. He researched my question; and gave me an option that resolved my concerns,
One of the amazing product. It allows me to stay in front of my clients and also reach new ones. The content is amazing. I love the flexibility. Every Realtor should have these.
My clients & friends love ReminderMedia's magazine. It is top quality with great articles plus it has great recipes. They also enjoy heir digital mailings.
Superior customer service and patience under fire is what comes to mind in having Remidermedia. Handle my marketing. Thank you for maintaining your professionalism during my rant. .