I have always had a positive experience with them!
All customer reviews
1,843 reviews · Average 4.84 stars · Page 6 of 37
The Reminder Media products are really lovely, and their platform is user friendly. If I have needed assistance, they are always prompt to respond and to help resolve any issue. I highly recommend the American Lifestyle magazine-my clients look forward to their next edition!
The product is quality and the support is superb! I highly recommend the magazine.
I have loved working with Reminder Media since I started utilizing their magazine. They also have great social media templates and provide the flexibility to put your own spin and info on everything. Everyone I've spoken to has been very professional and accommodating in the journey to promote my real estate services.
I needed tech-support and they talked me through everything and made themselves available to fix my issue.
Excellent customer service. Very responsive and friendly
My first copy of my Reminder Media magazine was met with enthusiasm from several recipients. I got emails telling me how nice it is. I handed a few out at a local business and I was asked for more.
Love the magazine I create through Reminder Media, and my clients, neighbors and friends love it too. It is customizable and very professional - I get compliments on it all the time. The customer service staff is knowledgeable and helpful and available when I have questions. I hesitated initially about doing this - and now I am going on 4 years and still getting new and repeat clients from my magazine. I am a committed repeat customer of Reminder Media and would recommend them without hesitation.
My experience with everyone I’ve worked with at ReminderMedia has been exceptional. The entire team has been professional, knowledgeable, patient, and truly a pleasure to work with throughout the process. The quality of the product is excellent, and I especially appreciate how well it helps promote and elevate my personal brand front and center. So far, I have been extremely pleased not only with the product itself, but also with the outstanding customer service and support from the staff.
I wanted to express my gratitude and appreciation for Jess Kreason. She’s increased my business with my postcard campaign. Jess listens, provides suggestions and gets my proofs done if not, same day next day. It’s amazing. She’s such an asset to Reminder Media. I’d also like to give a shout out to the team that do the artwork. It’s always done so quickly. They really work together nicely.
Imaan was so helpful! When she called I was in the middle of an issue. I asked her to call me back in 10 min. Imaan was so polite and understanding. On the call she was amazing in explaining everything. Sue was not pushy with updates. She made me aware of options but never pushy. Love the products offered and so Much appreciation for Imaan’s professionalism and the time she took to answer all of my questions!!
I had the distinct pleasure of working with Alex Campbell regarding the print of our quarterly American Lifestyle Magazine that we send to our clientele. I found Alex to be so helpful and intuitive with regard to ideas on our magazine. As much as I thought I personalized it, she truly has "the touch"! I have and would continue recommending their service(s) to anyone in the Financial Services Industry. I can truly attest that it has helped our business immensely. Thank you again.., Alex, you are "Bomb Diggity"!
Extremely professional and talented! I love their creativity too!
Great help answering questions. So far I like what I see.
I resumed my magazines after a 2-year break from Real Estate. Last year honestly was challenging to re-start my magazines with Reminder. I assumed, as it sounded, many changes had happened since I last worked with your company (which was 20+ years). The representative I spoke with today was a jewel. She listened, she completed my request, and I was able to go back to work quickly. I look forward to the next magazine with Reminder Media. Judy Houston
I have used reminder media for years and I truly value thier service and thier quality of magazines. My clients and referral partners love them as well
I would strongly caution anyone considering using ReminderMedia. I originally spoke with a sales agent named AJ regarding a direct mail campaign, and it was made very clear to me that the $313 charge was a one-time payment and that I could decide afterward whether I wanted to continue services. Shortly after, I received another call regarding a “free” website and tracking service connected to the postcards. I was specifically told that service would expire at the end of the month unless I chose to continue it. At that point, it sounded like two completely separate services — one being the direct mail campaign and the other being an optional $84/month add-on. Instead, I was charged multiple times without authorization. When I called to dispute it and request a refund, they refused and claimed I had signed up for ongoing services, which I absolutely did not knowingly agree to. Even after I explicitly cancelled ALL services, I was charged again. At that point, I had to contact my bank and place a stop payment because I no longer trusted the company after being told everything was cancelled. Another major issue is the lack of transparency. They provide no proof of where the postcards are actually being mailed, no mailing verification, and not even previews of what was supposedly being sent out. In my experience, this company uses misleading sales tactics, makes cancellation extremely difficult, and continues billing after cancellation requests. Completely unacceptable experience and a waste of money.
I have been sending the branded magazines to my clients and customers to keep in touch and give valued info they can use. Very professional looking and easy to customize. Remindermedia customer service is great to work with too- very helpful and always there to answer questions:)
Partnering with Reminder Media, has helped us gain fast traction in getting others to know who we are with the introduction of our non-profit. We were hesitant at first as I'm a Financial Advisor by trade. However, I must say, it was one of the best decisions My husband and I made. I Highly recommend ReminderMedia. And the staff makes you feel as though you've known them all your life. Thank you ReminderMedia for helping to making our outreach ministry top notch.
I have been a client of Reminder Media for over 10 years now. Without a doubt they offer the best marketing tools I have been able to take advantage of. Couple that with exceptional customer service and you get wonderful results.
I love the quality of the magazines. Great information inside, truly something for everyone! The staff is wonderful to work with - accessible and responsive. A great partner.
Great people! Great marketing! They are all so responsive when you have questions or problems. We are so very happy with ReminderMedia and their continued help in making our business a success!
I have been a Realtor for 30 years. Reminder Media is a very important part of my overall marketing plan. Social media is, in my opinion over used by most Realtors. Reminder Media magazines are a way to set myself apart from the crowd. The clients that I have done business with throughout the years appreciate the personal touch and are constantly reminded that I am their Realtor for life. Reminder Media's customer service is awesome. Tanya is the BEST. The entire team understands our profession and wants our success. Well done Reminder Media.
Very high quality magazine that helps us keep as top of the mind with our past clients. We use these to follow up with leads from years ago so when they are ready to remodel their homes they think of us.
Reminder Media is definitely the source of high quality marketing materials.
I just want to give the ReminderMedia team a shout out for assistance, when you need it, and how you need it. I'm getting ready to run and it's been working well for me!
I have been a client of Reminder Media for several years, and their "Good To Be Home" magazine has become one of the most powerful tools in my business. The quality is exceptional - this is not something people glance at and toss. It's beautifully designed, thoughtfully curated, and something my clients genuinely enjoy keeping. I personally select recipes to include, which adds a personal touch and gives people a reason to engage with every issue. What has been most rewarding is the response. Clients and friends often share the magazine or recipe cards on social media because they are excited about it. That kind of organic exposure is invaluable. More importantly, it keeps me top of mind and has absolutely contributed to repeat business and stronger client relationships. If you're looking for a meaningful way to stay connected with your sphere and elevate your brand, Reminder Media is a smart investment.
all problems were resolved with efficiency and professionalism
My son and I started using Reminder Media early on in our Real Estate careers--2018 to current. Our clients love receiving the quarterly Magazine and its very simple for us to update the recipient list as we close transactions. Initially our business was very concentrated with buyers. Over the years, staying in touch with those buyers has helped us not only retain past clients but also receive many referrals from past clients. Today, our business is split about 50/50 with buyers and sellers--in part due to the retention of past clients and we feel Reminder Media has been a big help. 9 years in and we've never had to buy leads.
I have been a customer for more that a dozen years and believe that I have been able to stay top-of-mind with my clients because of the consistent delivery and quality of this magazine. I highly recommend agents consider using it as a marketing tool.
Great magazine!
Quality products to impress my clients.
Being an active participant with Reminder Media has helped my business growth. My clients love the receipes, the helpful information from how to bring your bathroom to luxury to how to design with color, the guides and tips are practical and useful! I highly recommend this tool for business growth! B Garcia
I continue to get rave reviews from my Reminder Media magazine that are sent out for me every other month. The tear outs are especially popular and also the variety of vacation destinations, etc. The quality of the magazine is professional and classy, and I continue to get referrals and repeat clients from it.
Working with ReminderMedia has been a great addition to my business and client relationship strategy. Their branded magazines help me consistently stay top of mind with past clients in a professional and meaningful way without having to constantly create content from scratch myself. The quality of the magazines is excellent, and my clients regularly comment on how much they enjoy receiving them. It gives me an easy way to maintain relationships, reinforce my brand, and stay connected long after the transaction is over. One of the things I appreciate most is that the process is simple and streamlined. ReminderMedia makes it easy to create something polished and valuable that reflects my business well and helps nurture long-term client relationships. I would absolutely recommend ReminderMedia to any real estate professional looking for a consistent, relationship-based marketing strategy.
I have done business with Reminder Media and have been Satisfied with the product Top Shelf service as well!
Thank you Luke for walking me through some changes today. I appreciate your time, patience and help.
Reminder Media Staff consists of amazing individuals, always helpful, answer all your questions, and listen with interest. It feels like talking to a friend.
Love Reminder Media's team members and product. They give exemplary service. We have beautiful products with our branded magazine and social media. They are truly top-notch people who are there 24/7 for you if you encounter any problems. We are so happy to have their help with our business!
I’ve been using ReminderMedia as part of my marketing strategy, and it has been a solid addition to my business. What really stands out is how it helps me stay consistently in front of my clients. Instead of just sending ads, I’m providing something of real value—an informative, high-quality magazine that my clients genuinely enjoy. It’s relationship marketing done right. It builds trust, credibility, and consistency, which is how you win in this business. If you’re serious about growing your network and staying connected with your database in a meaningful way, I highly recommend using ReminderMedia. It’s one of those tools that quietly does the heavy lifting while you focus on closing deals.
NEGATIVE 5 STARS! Kinda pushy and ghosted me a few times, then high-pressure sales when I was not ready to be on a schedule, as I have not fully launched my business. High quality magazine, but the only option is one test, then 5 more as a subscription. need more flexibility. Even though I love the product, the poor customer service and forced into a subscription model is a BIG RED FLAG!!!! STAY AWAY from this company! Horrible experience. They will come back and respond to this saying they don't want anyone to have a bad experience, as I have read some other comments. Did you REFUND those DISSATISFIED CUSTOMERS??? I WANT A REFUND and I have not even gotten my first magazine. LURED me in with a possibility to 'win', yet not one mention of this since!!! Kinda strange! Such a TRAUMATIC interaction with your 'customer service' people. Twenty years in business and you have to lock people into an unbreakable contract? High pressure sales tactics? 20k subscribers on YouTube but every video under 200 views? most under 30? Something is wrong. Why was I ghosted two times? Did they quit? Then why was I pressured by Jack? He was supposed to reach out after my trial, but his demeanor shows me he is a 'closer'. I absolutely HATE pushy salespeople, and despite you having a great product, your pushiness and unbreakable auto subscription model are disgusting.
Kinda pushy and ghosted me a few times, then high-pressure sales when I was not ready to be on a schedule, as I have not fully launched my business. High quality magazine, but the only option is one test, then 5 more as a subscription. need more flexibility. Even though I love the product, the poor customer service and forced into a subscription model is a BIG RED FLAG!!!!
Reminder Media has excellent products and services at reasonable prices. They are great customer service representatives, from Ally to Raymond Hoffman. Everyone was vested in my complete satisfaction. Thank you so much.
Great customer service! Quick to help solve some issues and easy to work with. Highly recommended!
Reminder Media has so many people to assist with your marketing goals. They are continually following up and ready to help whenever I had questions. Very pleased! Love their products!
Just received my magazines in the mail and they are even better than I expected! The quality is superior. Very excited to reach out to my past clients and get their feedback when they get mailed to them!